Day Of The Dog Reviews 3

TrustScore 3 out of 5

3.0

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Company details

  1. Pet Groomer

Written by the company

At Day of the Dog, we strive to provide the most accommodating and relaxed grooming experience for dogs in London. We believe that every pup deserves to look and feel their best, and our team will work to make sure that happens. We are committed to providing a safe, comfortable, and stress-free environment for both our canine and human guests, and we are dedicated to providing the highest quality of care and service. As a dedicated dog grooming salon, we understand that pets are more than just animals, they are family members. That is why we take pride in providing superior grooming services that will leave your furry friend looking and feeling their best. We realize that every dog is unique, and we tailor our services to meet the specific needs of individual breeds, coat types, and temperaments. Our team is passionate about grooming and takes great pride in providing professional services along with plenty of care and affection. About Shim We are proud to introduce Shim, our experienced and passionate Senior groomer, who has been serving our furry customers for over 10 years. Shim has a natural ability to connect with animals and a wealth of knowledge in dog grooming techniques. She is especially skilled at handling nervous and anxious dogs, and is amazing with Puppies new to a salon environment making the grooming experience a positive one for both dog and owner.


Contact info

3.0

Average

TrustScore 3 out of 5

3 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I am very disappointed regarding my…

I am very disappointed regarding my dog’s appointment the other day.
I had a family emergency and had to fly abroad on the day of the appointment, I never had in my mind nothing else than reaching home as soon as possible, I know that I haven’t cancel the appointment but it wasn’t intentional, I’m a regular customer from the last 3 years and never been even 5 minutes late, sometimes maybe I had to wait for you but that’s okay.
The person who contacted me on the day was very rude, I was explaining my situation that it’s not an easy one, and he was telling me off that I had to cancel the appointment. We are all human beings and sometimes things happen unexpected, let’s try to be better!
You guys are losing customers because of poor communication and you became too expensive. Every single time I had appointment the price was increased without letting me know before ! Thank you anyway!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional personnel

As someone who worked for vets as a vets assistant from 12 to 18 (hoping to be a vet, but then became a lawyer), and now owning a *very* nervous rescue dog, I was very impressed with their professional nature and attitude and they put my quaking puppy at ease very quickly. I would definitely recommend.

July 24, 2023
Unprompted review

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