Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Been using daysoft for 20 years

Been using daysoft for 20 years. They have "updated" their Web site and can no longer access my account so need to find a new supplier.

June 21, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Ann,
Thank you for your review, I can see that you have now placed your order, please contact us directly at yourteam@daysoft.com if you have any more issues. We are here to help.
Kind regards, Sandra, Customer care.

Rated 5 out of 5 stars

Best deal on the market!

Best deal on the market!! Been ordering from daysoft for 6/7 years now. It’s great how portable they are, economical and ecological. Always highly recommended. Never had issues or a single complaint.

June 16, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Kash,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Great service

Easy to purchase, I have never had any problems with the lenses. Good value for money

June 9, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Jacqui,
Thank you for your Review, I will let the team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 5 out of 5 stars

Great value

Great value.
Once again I have ordered my Daysoft silk which I mainly use for holidays, for their convenience and price.
Using the site is easy, and delivery really fast. Good customer care too. A great alternative to normal daily lenses.

June 4, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Scott,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Amazing company

Amazing company. Been using for past 10 years. Amazing customer service. Very quick to reply and send order when I needed next day delivery but didn’t select on check out. 100% would recommend.

June 3, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Dave,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 2 out of 5 stars

Aweful

Aweful! They advertise themselves as replacements to well known brands, but fall way short on quality, seriously uncomfortable lenses and not worth the cheap price as quality is to match.

June 1, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Michael,
We have no record of your having ordered with us but are here to help. Can you please send us your details so we can do QA checks? Thank you.
Kind regards, Marc, Customer-care.

Rated 1 out of 5 stars

Crappy quality frankly

Crappy quality frankly, a lot of them were damaged round the edges. The lenses are also VERY VERY brittle had to go through 8 of them because none of them would stay in my eye, just kept falling out again and again. Once I got them in both eyes after going through 10 of them (10 wasted), on top of that they weren’t even comfortable! They were also blurry and I’ll definitely not be ordering from here again, it was ridiculous. Fair enough it’s cheap but you can’t expect much.

May 24, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Ishaaq,
We have checked the quality records on the Lots sent with no adverse feedback.
You may wish to review Lens Pack Opening Video at www.daysoftSCOOP.com
Can you please contact us directly at yourteam@daysoft.com
Kind regards, Janice, Customer Care

Rated 5 out of 5 stars

Exceptional lenses and service

I have been using these lenses for about 10 years and never had any problems with the lenses or customer services. I find the lenses comfortable and easy to wear and I wear them every day. I definitely plan to keep on using them.

May 22, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Polly,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 2 out of 5 stars

I’ve used daysoft for 8 years however…

I’ve used daysoft for 8 years however they raised prices but the quality of lenses hasn’t improved, they’ve started really drying my eyes out and putting strain in my eyes also the website has become complicated with codes etc I’ve changed to more comfortable lenses for a better price.

May 22, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Ingrida,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Rated 1 out of 5 stars

Bought these after seeing the tube ads

Bought these after seeing the tube ads. I only wore them once and next day I have bloodshot eyes and a sore head. Plus, I found them easy to slip out of my heads, I dropped 3 trying to get 2 in and I’m usually very good at doing this.

Cheap packaging that rips unwanted contacts open if not careful.

Never again.

May 20, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Rated 2 out of 5 stars

I tried to cancel next lot of lenses as…

I tried to cancel next lot of lenses as they are so uncomfortable in my eyes & that's if they stay in as most of time they just fall out on there own .Yet harder than I thought to cancel so left with 50 of each eye in contact lenses.

May 17, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Janet,
Thank you for contacting us directly.
Kind regards, Sandra, Customer care.

Rated 3 out of 5 stars

Gave me eye infection

I give 2 stars because the delivery service was free and fast and the price is cheap. However you do get what you pay for and when it comes to your eyes it is worth paying a few £ more. I found these lenses to be pretty uncomfortable and dry out very fast. A few also were delivered torn. I normally get the Comfi range from FeelGoodContacts which are just as cheap but a lot more better and comfortable, so I will be returning to them. I found the Day Soft lenses poor quality and the packaging is awful. It’s very easy to pull the top off more than one lens. Poor design and just feels cheap compared to other brands where you can split the lens’ into singles. Overall I’ll go back to my usual Comfi ones which might cost a £1 more or something but worth it. If you want cheap but poor quality lenses then try these but with your eyes you should pay a tiny bit more. Eyes have been drey as hell since using them and they’re also harder to put it. I’ve been wearing lenses for years and can normally put them in without a problem, but these ones just seem more difficult to do so. The lenses are dryer and also bigger. Would not recommend.

EDIT: I have updated my review to 3 stars due to the customer service I have received from Daysoft. They responded to my email quickly and arranged a full refund no hassle. So whilst I did not like the product, the service was great.

May 16, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Macaulay,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Rated 2 out of 5 stars

Ok but not great

I have tried these contacts for the first time after reading some mixed reviews I didn’t know what to think. They are easy to put in, and are affordable however i have noticed my eyes are extremely dry since wearing. I have also had 3 ripped contacts so far instantly when taken out the packet, and I am only half way through the cycle. I think I will be cancelling my next batch

May 14, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Charlotte,
Thank you for contacting us directly.
Kind regards, Elizabeth, Customer care.

Rated 5 out of 5 stars

Affordable daily Contact Lenses for everyone

I Have been using Daysoft Lenses for many years. The company and personnel are professional, helpful and efficient. The Lenses are good quality and very inexpensive, delivery is fast. I Would recommend Daysoft 100%.

May 15, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Patricia,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 2 out of 5 stars

the contacts are so thin they tear and…

the contacts are so thin they tear and damage easily and get very dry

May 12, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Carmen,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Rated 5 out of 5 stars

Great fast easy ordering as always

Great fast easy ordering as always, and they’ll be here in a day or two. Always east to sort out

May 10, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Jo,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 5 out of 5 stars

Simple Repeat Ordering Process

I love how simple they make it to reorder. 3 clicks and you are done.

May 10, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Matt,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Quality product

Always easy to use and speedy process. I’ve always found daysoft ate kinder to my eyes than any of the well known brands. Definitely try them out!

May 7, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Susan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

great lenses for cheap prices

great lenses for cheap prices. Easy to order.

May 5, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Laz,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and delivery. Royal Mail didn't deliver the lenses as expected and DS resolved the situation quickly and effectively. They arranged for the set in transit to be returned to them and a replacement to be delivered by DPD express. Very grateful.

May 3, 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

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