While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Written by the company

We've got tickets for the most talked about days out across the UK without the endless doom scrolling of reviews, dated content, ads and general crap. Know before you go and book happy. We are the best thing to happen to days out since the umbrella.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buyers beware, this company are scammers

I ordered 4 x tickets for Alton Towers for £156, I never received the tickets but the money was taken from my bank account. I have tried contacting the company via email, telephone and WhatsApp but have not had a response. I believe this is a scam company

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

‘Invalid tickets’ for Kew Gardens

I bought 2 tickets for Kew Gardens but when we arrived the bar code wouldn’t scan at the gate. Instead it just kept saying ‘invalid ticket’. I emailed to report this but have had no response.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

This was an amazing experience. I booked 10 tickets to go to alton towers. Everything was perfect from start to finish. As soon as payment went through I was emailed the tickets instantly. Then at the gate they worked first try. Thank you days out. I will book with you again

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

To Ellie and the staffs

To Ellie and the staffs

Thank you for an excellent service and quick response by email with informations at Legoland. Unfortunately we don't have much rides after long queue I guess summer school holiday is nightmare, its a bit expensive tickets but worth it! And also we find useful with Klarna which we can't pay full which is massive help.
Will use this again in the future for Windsor Castle 🏰

Regards Cindy

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

No cheaper than going direct.

Absolutely pointless.

July 7, 2023
Unprompted review
Days Out logo

Reply from Days Out

Hi Darren,

All offers compare the price of booking online with the on-the-day gate price. We work closely with our attraction partners to offer price parity, however there may occasionally be differences due to seasonal discounts we, or our partners, are running.

If you have any further questions, please don’t hesitate to contact us at sayhello@daysout.com.

Kind regards,

Days Out

Rated 1 out of 5 stars

Same price as booking direct

Same price as booking direct, dispute the claimed offer price, and after seeing these reviews, will use legoland direct

August 5, 2023
Unprompted review
Days Out logo

Reply from Days Out

Hi Craig,

All offers compare the price of booking online with the on-the-day gate price. We work closely with our attraction partners to offer price parity, however there may occasionally be differences due to seasonal discounts we, or our partners, are running.

If you have any further questions, please don’t hesitate to contact us at sayhello@daysout.com.

Kind regards,

Days Out

Rated 5 out of 5 stars

Sea Life Brighton Tickets

Bought tickets for sea life Brighton and needed to change the date of my tickets. Days out dealt with my request through WhatsApp and changed them immediately. Really happy with the service

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

awful experience

awful experience. Their system failed so I don’t have any tickets for tomorrow. No refund yet so no money to buy more tickets and child’s day ruined. Book directly with venues - their systems are better

August 2, 2023
Unprompted review
Days Out logo

Reply from Days Out

Hi Rachael,

We were sorry to hear that you’re unhappy with your experience with us.

Orders can occasionally fail and in this instance, the tickets failed to book in LEGOLAND'S own system as they reserve tickets for 15 minutes only. After this time they are released, making them available for other customers. With your order, I can see that the time elapsed between initiating and completing the payment exceeded this 15-minute window, resulting in a failure.

Our system alerted us and a refund was issued straight away. Proof of same-day refund has been provided via email. Please contact sayhello@daysout.com if you have any further questions, we're always on hand to help.

Kind regards,

Days Out

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look