Daytrip Reviews 1,064

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and extensive local knowledge, often going above and beyond to ensure a comfortable and enjoyable journey. The service is frequently described as seamless, efficient, and professional, with many appreciating the comfortable cars and punctual drivers. People also highlight the convenience and positive user experience of the booking process and the overall journey. However, some customers also noted issues with the booking process, experiencing last-minute driver unavailability or difficulties with specific requests like airport transfers. A few other people also felt that communication was not always clear, leading to confusion about booking details or unexpected cancellations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise drivers for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the punctuality,... See more

Location

Reviewers highlight positive aspects of location. Customers appreciate the convenience of being picked up... See more

Booking process

Customers had ambiguous experiences with the booking process. Many found the online platform straightforward... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Daytrip to travel from Lake Ohrid Macedonia to Sarande Albania. Our driver Gentjan was fantastic. He was incredibly friendly and helpful. Gentjan was a very careful and respectful driver who n... See more

Rated 5 out of 5 stars

We used Daytrip for a transfer from Budapest to Skopje – or about 1000 km and 10 hours of driving. Daytrip was great in responding to our short notice request and organized a flawless and timely trip... See more

Rated 5 out of 5 stars

Our driver, Dhafer A, was fantastic. Collected us from.Paris Charles de Gaulle on time, took us to Luxembourg after our flight was cancelled. He was on time, polite, friendly, and courteous. He stopp... See more

Rated 5 out of 5 stars

I traveled from the Dead Sea to Petra with a stop at Kerak Castle using Daytrip, and Ibrahim was a fantastic driver. He knew the best spots along the way to stop for photos, which made the journey e... See more


Company details

  1. Transportation Service

Written by the company

Daytrip takes you to your destination in the comfort of a private car and a local driver. But above all, you can add stops to your schedule and explore along the way. We drive, you discover.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A fabulous experience

A fabulous experience from start to finish. Communication was good during booking and the morning of our pick up. Our driver was professional, personable and very polite. We had a great conversation the whole ride. We will definitely recommend and use again when in Europe.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We went from Quepos to Puerto Jimenez.
The car was on time, the driver lovely.
Very comfy ride and stopped at times for photos of the scenery.
Would highly recommend.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service.

I really appreciated the confirmation of the pick up a few days before our trip from Vienna to Ljubljana. Then Boris was at the airport waiting for us. He was polite and kind and interesting, as well as being a confident driver. I hope his business continues to do well as he certainly deserves it.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing transfer and driver..

We had an amazing transfer from Florina to Ohrid. Vasilios was very professional, kind and personable.

Vasilios was also able to handle the border crossing challenge with ease, which was very helpful as foreigners.

He is definitely an asset to your company. 

If we are ever in the region again, I will be requesting only Vasili. He was an amazing driver!

July 26, 2024
Rated 5 out of 5 stars

Perfect

Thanks Patsy
> Yasar was very kind, and wait for us
> Is a very good and safe driver.
> And has a very nice,clean and comfortable car 💙

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service, would recommend to anyone not wanting to hire and drive a car themselves.
We hired 2 different rides during our 2-week trip, and could not have had a better experience - scenic route, stops on the way to visit all the sites and super nice and careful drivers!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

The experience was fantastic- better…

The experience was fantastic- better than I expected. Jose our driver arrived early for our drive from Seville to Albufeira. He had water and snacks and asked what Spotify music we would like and when we would like to stop. He had car seats for the kids and drove safely and smoothly to our destination. I would highly recommend.

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks to Emmanuelo

Emmanuelo took us from Lisboa to Sagres, and he was so nice and friendly.
Then he went all the way to help us recover a sweater that we had forgotten in his car.
Thanks to Emmanuelo!

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Our day trip from Salzburg to St Morris…

Our day trip from Salzburg to St Morris was fantastic! Alex was so kind and an excellent driver. Conversation was easy and he was helpful with anything we asked. I wasn’t feeling well and he was sensitive to this issue. His driving was also excellent and we felt safe and well looked after.

Day trip was recommended to us from a friend who had recently travelled in Europe and used your service. We would happily recommend your service to others!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Edinburgh to Glasgow

This was our second trip where we used Day Trip and we just love it. It's now our go-to whenever we need a one-way trip from Point A to Point B but want recommendations for places to stop in between. In our trip from Edinburgh to Glasgow, we would have never thought to stop at Hopetoun House or Linlithgow Palace - places that are hard to get to otherwise.

Muhammad was a great driver. Extremely friendly, polite, and helpful. He kept an impeccably clean car, and even though we had no expectation for him to do so, he ended up giving lots of interesting historical and cultural tidbits and tips that we would normally expect from a full-fledged guided tour.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Trips through France

I used Day Trip for 2 trips throughout South of France, and it was GREAT.
Both drivers were on time, friendly, and well adversed on the roads - making it a safe journey. Would 100% use this service again!

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

WAY more than just a ride!

This was a very easy way to get around Croatia.
Our driver, Roko, was WONDERFUL. Things we appreciated - good music, lots of water for the ride, guided us where to eat and helped get us into a busy restaurant, vast knowledge of the area and historical significance, assisted us finding a driver to the airport for our return. He was friendly, prompt, and very professional. I would highly recommend!

July 25, 2024
Rated 5 out of 5 stars

Great experience with Asad

Asad M was timely, attentive, thorough, energetic, and very interesting to speak with. His English was wonderful. We enjoyed our ride more because of the great conversation along the way.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Highlight of our trip

Whoever does the hiring of the drivers at this company deserves a metal. I have never seen such consistently amazing drivers. I do not know where we will travel next, but Daytrip will always be involved for sure.

July 20, 2024
Unprompted review
Rated 3 out of 5 stars

I liked the service reliability of the…

I liked the service reliability of the drivers. But after talking some few drivers I realized their lower prices than competition comes from exploiting lower wages in EU like an Uber ride models. These drivers are basically paid minimum wages most of the time and are expected to provide a premium limousine type of service. Which I do feel bad for them, I try to tip them much as possible every time.

July 18, 2024
Unprompted review
Daytrip logo

Reply from Daytrip

Dear Hai,

Thank you for sharing your opinion with us. We were happy to learn that you appreciate the service our partner drivers provide, as they are the cornerstone of the service Daytrip offers.

We implement a dynamic pricing model based on local standards, availability, and demand. We strive to keep our partner drivers well-compensated and motivated, which is why our network now has over 9,000 drivers, including some with whom we have been cooperating for years. Additionally, our partner drivers are welcome to reach out to our 24/7 driver support team or their area manager if they have any questions or concerns.

Gratuity is not included in the price of your booking. If you are satisfied with your driver’s service, you can reward them with a tip according to local tipping culture.

Thank you again for sharing, as your feedback helps us to improve our services.

Team Daytrip

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