Daytrip Reviews 1,064

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and extensive local knowledge, often going above and beyond to ensure a comfortable and enjoyable journey. The service is frequently described as seamless, efficient, and professional, with many appreciating the comfortable cars and punctual drivers. People also highlight the convenience and positive user experience of the booking process and the overall journey. However, some customers also noted issues with the booking process, experiencing last-minute driver unavailability or difficulties with specific requests like airport transfers. A few other people also felt that communication was not always clear, leading to confusion about booking details or unexpected cancellations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise drivers for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the punctuality,... See more

Location

Reviewers highlight positive aspects of location. Customers appreciate the convenience of being picked up... See more

Booking process

Customers had ambiguous experiences with the booking process. Many found the online platform straightforward... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Daytrip to travel from Lake Ohrid Macedonia to Sarande Albania. Our driver Gentjan was fantastic. He was incredibly friendly and helpful. Gentjan was a very careful and respectful driver who n... See more

Rated 5 out of 5 stars

We used Daytrip for a transfer from Budapest to Skopje – or about 1000 km and 10 hours of driving. Daytrip was great in responding to our short notice request and organized a flawless and timely trip... See more

Rated 5 out of 5 stars

Our driver, Dhafer A, was fantastic. Collected us from.Paris Charles de Gaulle on time, took us to Luxembourg after our flight was cancelled. He was on time, polite, friendly, and courteous. He stopp... See more

Rated 5 out of 5 stars

I traveled from the Dead Sea to Petra with a stop at Kerak Castle using Daytrip, and Ibrahim was a fantastic driver. He knew the best spots along the way to stop for photos, which made the journey e... See more


Company details

  1. Transportation Service

Written by the company

Daytrip takes you to your destination in the comfort of a private car and a local driver. But above all, you can add stops to your schedule and explore along the way. We drive, you discover.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy and convenient booking

Very easy and convenient booking. Our driver was great for our 4 hour trip from Lima to Paracas (and back again two days later). There was great communication by email and WhatsApp. We will definitely use this service again.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience of Daytrip in Jamaica

Kavay took us from Kingston to Montego Bay via Bob Marley's birthplace in a comfortable Mazda Premacy. He was prompt, friendly and patient and drove safely despite the tricky mountain roads and some huge potholes. Highly recommended.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect way to get around in Thailand!

We've recently had a great trip with Ampron from Kanchanaburi to Bangkok Thailand. Very friendly (English speaking) driver, nice car, on time, good driving skills. Even water was provided.
We booked on daytrip.com last minute but everything was arranged and confirmed quickly. Would definitely recommend.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Responsive and Professional

We have used DayTrip in a few European countries and in Central America. Each time, it is last minute and we have never been let down. The office (anytime of the day) responds quickly. We were stuck in Costa Rico with no flight for our tour in
Nicaragua. We contacted DayTrip at 4 am and by 7 am we were in the road. Excellent and professional drivers, upscale cars and enjoyable trips. The prices are lower than expected. Highly recommend.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

NO SHOW

I booked a 1 way ride at 6:00 am from Te Anau to Queenstown airport for my son to catch a 9:20 flight. The company confirmed, the driver reached out to my son a couple of days prior to confirm. Morning of....the driver was a few minutes late, we called him (3X) before he finally picked up and then he said "he had an accident on his way down to pick him up. If this were true he should have called when "the accident" happened. The company could not send anyone else in time so I drove him...4 hours roundtrip.

January 12, 2025
Unprompted review
Daytrip logo

Reply from Daytrip

Dear Molly,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for the inconvenience you experienced with your booked trip. We understand how stressful this situation must have been, especially with such an important timeline to follow. While unforeseen circumstances like accidents are beyond our control, we acknowledge that timely communication is crucial in such situations. Please rest assured that we will be following up with the driver to reinforce the importance of immediate updates to our customers in scenarios like this to prevent similar disruptions in the future.

Our customer support team has already reached out to assist with a resolution, and we hope this demonstrates our commitment to making things right.

If you have any additional feedback or further concerns, please don’t hesitate to reach out. We are committed to improving based on your insights.

Kind regards,

Team Daytrip

Rated 5 out of 5 stars

Great long-distance service in the U.S.

So pleased with the ease of booking, confirmation, and service! Our driver, Greg arrived more than 15 minutes early and sent me a text message just to let me know he had arrived, while letting me know I could take my time. He loaded all the luggage, and drove smoothly and swiftly for our three-hour drive to the airport, making record time but driving safely the entire way. We arrived about 15 minutes earlier than expected, giving us plenty of time to use the restroom and check into our flight leisurely. Very glad we decided to go with Daytrip.com after comparing a number of other options! We found a lot of international reviews for the company, but U.S. ones were lacking, so I wrote this review specifically to share my experience with others who may be considering other companies and are at all concerned about the lack of U.S. reviews.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Our trip from Seville to Marbella

My daughter and I accessed this service to drive from Seville to Marbella. Our driver Ismael was courteous and a safe driver. He provided a comfort stop at the midway mark. We have now decided to access this service again to drive us from Rome to Naples.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Krishnan was a great driver

Krishnan was a great driver, on time and very nice in chatting during the trip (which was about 2 hours long). Much appreciated a simple bottle of water for us during the trip, but details make the difference. To recap, excellent driver and easy to book through the site. We were very happy with the service.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and comfy service

We really enjoyed our transfer with Daytrip, from Chiang Mai to Sukhotai. The driver was polite, with good English, our car was very comfortable, refreshment on board. We even could decide to have some stops along the way which we used to see a very nice temple. I recommend using this service.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Private Shuttle Service

Daytrip provided us with a driver to get from one city in Spain to another, with 2 stops for sightseeing. We were very pleased and comfortable with the dependability of the company, their contact & response time, the vehicle, and especially the courteous, helpful, & capable driver.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Private Transfer from Zagreb to Budapest

We had a great time traveling with Andras, our driver and guide. He was very considerate and always assisted my 77-year old mother in and out of the vehicle. The car was clean and spacious. There were several bottles of water and hygiene items, e.g., sanitizer, wet wipes, tissue, available for our use. Very much appreciated that our request for a time change was accommodated even at short notice. It was a smooth ride and the stopovers were just the right fit for us. Andras kindly checked the operating hours of Helikon Castle (one of our stops) in advance and made sure it was open.

This is one of the most stress-free rides we’ve had. Highly recommended!

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

We used Daytrip three times in Vietnam…

We used Daytrip three times in Vietnam and Thailand during a 48 day around the world trip. All experiences were professional and great. However the single day highlight of our trip occurred in Chiang Rai Thailand where we created a custom trip starting at 10 AM and ending at 7 PM. We went to the cave the the Thai soccer team was trapped in and rescued from. Then to three other stops including Pha Hi Village which was the highlight of the trip. Great experiences, great memories. Will use againl

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 experience!

Ufuk was excellent in his service. He went above and beyond by arriving early, offering to make stops along the way, having ann immaculately clean car, and maintaining pleasant conversation. My ride was 2.5 hours long and I was very stressed about my travels. Ufuk eased my stress by being extremely kind and helpful. He deserves nothing but 5 stars!

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Journey from Lisbon city to Obidos

We booked a round trip from Lisbon city centre to Obidos. The DayTrip team had been very helpful and swift in all our requests and changes. Our wonderful driver, Agnelo F. was so friendly and knowledgeable in sharing with us his experiences. In short, we were very grateful to DayTrip team and Agnelo F.. Thank you once again for making our trip smooth and enjoyable!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with Daytrip in Hungary December 2024

Our experience with Daytrip from Budapest to Debrecen on 19th of December and back from Debrecen to Airport Hotel Budapest on 22nd December 2024 was great and commendable. The drivers were friendly and professional, assisted with carrying our luggage and offered to assist if we had any needs on our way. That was our first , myself and my wife , in Hungary. The reception we received from the drivers calmed our nerves. The drivers followed up with me before the trip , introduced themselves to me with their photo and phone numbers. Such reception left no opportunity for skepticism. Nice gentlemen. Was good doing business with Daytrip.

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent organisation of the trip

Excellent organisation of the trip. Professional driver with comfortable car wit water and snacks inside.
Everything was the perfect.
My daughter and I were first time on Tayland and for us help from driver means soo much. We had feelings that some of our friends were waiting for us on the airport but it was Daytrip!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Daytrip Ronda to Seville

Our family used Daytrip to travel from Ronda to Seville. Nuno was great and even gave us some tips for our next trip. We would recommend this service and plan to use in the future!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Drive from Uludağ (mountain) to Istanbul city

It was our first time finding a driver online so was a little sceptical at first (especially seeing as our pick up point was from the mountain!) But it was easy to navigate the website and select the pick up point/drop off point, times, type of car etc. Price was reasonable compared to the when we enquired locally for a driver.
The driver was friendly and arrived early with free snacks! The car was clean and comfortable and the ride was smooth. We drove from Uludağ (mountain) to Istanbul and it took around 3 hours.
We found it reassuring as drivers details and car details were shared with us beforehand. Would definitely use again and recommend to others!
Great service and initiative!

November 30, 2024
Unprompted review

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