Misleading subscription change – No support from DAZN
I initially subscribed to the DAZN Super Sports plan, which was advertised as monthly and cancellable anytime. I signed up using Apple Private Relay for privacy reasons. When I tried to cancel after the first month, the subscription didn’t show up under my Apple account subscriptions, nor in the App Store. I couldn’t cancel through the DAZN website either, as logging in required a password I never set due to the Apple Private Relay signup.
Only two months later, after I noticed continued monthly charges via Apple Pay, I managed to access my account again — but suddenly I was shown to have a yearly subscription, which I never knowingly agreed to. I received no notification or confirmation of such a change, and the DAZN customer support was entirely unhelpful. They just told me I had to pay for the full year now, despite the fact that I had signed up for a monthly plan.
This experience felt deceptive and frustrating, especially with no proper support or transparency. Be very careful when signing up through Apple Private Relay — you may lose access to your account and be charged for something you didn’t agree to.