DBS Financial Solutions Ltd Reviews 53

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Incredible company, efficient, polite, caring staff. Rescued us from sky-high leap in interest mortgage that almost doubled as our fixed term expired. With minutes to spare David Burton-Sampson, own... See more

Company replied

Rated 5 out of 5 stars

David has been a star whilst we tried to secure funds in the middle of lockdown. What would of normally been an easy task turned into a long complicated drag but David never ever gave up hope and kept... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, I knew very little about the whole mortgage process. Fortunately, David explained everything to me very clearly and always took his time to ensure I understood all aspects. Dav... See more

Company replied

Rated 5 out of 5 stars

What to say about our mortgage journey. It was the most smooth journey anyone could hope for. David was always on the ball with any request that we had for him, specifically when we changed our rate 3... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker

Information provided by various external sources

DBS Financial Solutions offers our clients a personalised service from the second you first make contact with us until we achieve your goals and beyond. Based in Essex, we offer meetings both face to face and over the telephone. Our knowledgeable team have many years’ experience in financial services and are ready to help you meet your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David provided exceptional service…

David provided exceptional service during a particularly challenging time to secure a mortgage. As a self-employed individual, navigating the mortgage process can be complex. However, David demonstrated remarkable dedication by spending countless hours guiding us through each step with great care and professionalism. Not only did DBS secure the most competitive mortgage rates for us, but they also assisted in renegotiating all our relevant insurance policies. This additional support was invaluable, especially given the demands of a busy family life. We feel confident and secure knowing that DBS will continue to negotiate all our future deals at no additional cost. We greatly appreciate David’s comprehensive and attentive service.

July 13, 2024
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

It was our absolute pleasure to help you. We hope you are enjoying your new home!

Rated 5 out of 5 stars

First time buyers

A well overdue review. I was recommended to David at DBS and I’m so glad I was. We were first time buyers and felt like a fish out of water but David took good care of us and guided us through the whole process. Communication was great! We had many zoom calls & David and Harry was always available via phone call if we needed them. We were so happy with the whole process, thank you David for looking after us and helping us purchase our first home. we will continue to recommend you and will look forward to using your services in the future. A huge thank you again for making it all happen and for being so kind and helpful. Tyrone & Jade

May 21, 2024
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Our pleasure. We are delighted we were able to help get you in to your new home. We hope you are enjoying it!

Rated 5 out of 5 stars

A great experience.

The person I dealt with was very helpful and had all the answers to my questions.
He was very efficient and helped me with a brilliant new mortgage deal.

September 15, 2023
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind review Tim. It was a pleasure for us to help you.

Rated 5 out of 5 stars

First Time Buyer - Mortgage

As a first time buyer, I knew very little about the whole mortgage process. Fortunately, David explained everything to me very clearly and always took his time to ensure I understood all aspects. David was very responsive over emails and phone throughout the process which made my life a lot easier as he was always more than happy to help with any queries or concerns.
David is very friendly and a real pleasure to work with. I strongly recommend choosing DBS Financial Solutions for any mortgage services.

September 10, 2023
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks Conor for your kind review. It was a pleasure to help you buy your first home! Enjoy!

Rated 5 out of 5 stars

DBS Financial solutions ltd have been…

DBS Financial solutions ltd have been truly amazing! They managed to find me and my partner a mortgage after being told by another broker that it was unlikely to happen. I can not thank you enough for all the questions you have talked us through and all the help and support you gave us! No question is to stupid and you are always feel reassure and happy at the end. I would highly recommend DBS to anyone!

August 21, 2023
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind review. It was a pleasure to help you and get you in to that first home together!

Rated 5 out of 5 stars

Great service received

David was very informative from the start, kept in regular contact whilst the mortgage offer was in place to ensure the best deal was sourced for us. We were very happy with the service we received and wouldn’t hesitate to use his company again. Thank you David.

June 29, 2023
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind feedback Vanessa. It was a pleasure to help you both!

Rated 5 out of 5 stars

Thanks to David we…

Thanks to David and DBS financial we had an amazing deal with our mortgage renewal . 100% recommend

June 29, 2023
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks Jonathan, it was a pleasure to help you both!

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Warm, friendly, thorough and professional.

May 2, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks so much for your kind review! It was a pleasure to help you.

Rated 5 out of 5 stars

David and his team were fantastic from…

David and his team were fantastic from start to finish. They explain every option in detail and give you an extensive amount of information, allowing you to make the best decision for you. I would recommend anyone to use his company and have already recommended him to friends and family.

August 18, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind words Michael. It was a pleasure to help you both achieve your dream!

Rated 5 out of 5 stars

Huge praise to DBS

This is the text I actually sent to DBS following my experience with them because I was highly impressed with their service from start to finish. The broker was a pleasure to deal with, he was helpful and able to answer any questions I had. My mortgage proved a little difficult to secure (which often happens with mortgages) but my broker wasn’t concerned and he was able to secure us our mortgage at an even better rate. I had full trust in them, and they kept in contact till we got the keys, we highly recommend them.

Email: I just wanted to say thank you to you and your team for our new home gift, its so lovely, such a lovely personal touch as a company so I wanted to say thank you.

As a whole I was really pleased with the service that Sam and yourself provided, even when Sam left the company and we were notified by email, to then follow up with a call from yourself, I found that great customer service making me as the customer feel looked after which during the mortgage process is a huge thing.
So thank you and high praise from myself and Jason, we will highly recommend you to friends and family.

October 13, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thank you so much for your kind words Jade. It was an absolute pleasure to help you and we look forward to doing so again in the future.

Rated 5 out of 5 stars

Sam Hamlett dealt with my re-mortgage.

Sam Hamlett dealt with my re-mortgage.
I received top class, excellent and extremely professional customer service from him.
Sam dealt with my re-mortgage effectively and efficiently and his communication was great.
Highly, highly recommend Sam, I will not be using anyone else but him in the future. Very pleased.

August 25, 2022
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind feedback Sharan and I am glad we were able to help you!

Rated 5 out of 5 stars

Seamless

Thank you Sam, for an excellent service.
Seamless from our first meeting through to the final approval.
Far less stressful than I thought it would be, thanks to you.
Mr and Mrs C

August 2, 2022
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your review. It was a pleasure to be able to help you both!

Rated 5 out of 5 stars

Service was excellent.

I went through DBS in order to acquire a mortgage on a new property and remortgage another. My mortgage lender at DBS worked diligently and efficiently. David was fantastic, he was very thorough in his research and finding the deal suitable for me. There was communication throughout each stage of the process and I felt confident in the quality of service I was given. It was a stress free and speedy process. I would definitely recommend DBS Financial Solutions LTD for anyone looking for a mortgage.

May 23, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind comments! It's been a pleasure to help you!

Rated 5 out of 5 stars

Fantastic service. Very professional!

David and his team were fantastic throughout the process. They managed to get me a good mortgage deal. I don’t know how to express my appreciation but to say thank you for a job well done.

I would say, David is personable, friendly and professional in his dealings.

Well done Harry, constantly calling and checking that everything is going on smoothly.

I will recommend DBS Financial Solutions anytime. You will not be disappointed.

May 22, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thank you Lade. I am pleased we were able to help you achieve your dream!

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and advice throughout. Would highly recommend

May 22, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind words Mark. Glad we were able to assist!

Rated 5 out of 5 stars

Incredible company understanding, knowledgeable, caring staff 5 ***

Incredible company, efficient, polite, caring staff.
Rescued us from sky-high leap in interest mortgage that almost doubled as our fixed term expired. With minutes to spare David Burton-Sampson, owner and his staff worked late and unsociable hours to make sure we could sleep at night!
Highly recommended. Thank you, DBS Financial Solutions.

May 22, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind words. It was a pleasure to be able to help you!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, extremely detailed, on point and caring. Thank you for finding us a great mortgage and insurance cover!

May 14, 2022
Unprompted review
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

It was our pleasure to help you. Thanks for choosing us. We hope you are enjoying your new home!

Rated 5 out of 5 stars

Just wanted to say a huge thanks for…

Just wanted to say a huge thanks for all your help and diligence with this which is much appreciated.

We have already sent one of our friends your way and will continue to sing your praises to anyone who could benefit from your top notch service!

February 7, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for choosing us and thanks also for referring your friend over to us. It was a pleasure to help you both!

Rated 5 out of 5 stars

Extremely professional, knowledgeable and provide value-adding services

David and his team are a pleasure to work with, extremely professional, very knowledgeable and provide value-adding advice and recommendations. They not only recommended the most appropriate mortgage for us, but secured an offer which has since completed. We were so impressed with the service provided, we have also used David and his team to recommend and take out house and contents insurance. Highly recommended.

February 7, 2022
DBS Financial Solutions Ltd logo

Reply from DBS Financial Solutions Ltd

Thanks for your kind words. It was a pleasure to be able to help you both.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look