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Daniel Christopher Jewellery Reviews 667

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient guidance throughout the entire process, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and the care taken to ensure a smooth experience. Reviewers are particularly impressed with the high quality of the products, noting that the jewelry is stunning, perfect, and crafted with outstanding attention to detail. The user experience is consistently described as positive, with many customers feeling comfortable and well-supported from start to finish, often returning for future purchases.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and helpful.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and stunning designs... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and professional... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the product,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, amazing, and a pleasure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie made the process of designing and making my engagement ring and our weddings rings a fantastic (and fun!) experience! She listened to my preferences closely and found us an incredible stone to... See more

Company replied

Rated 5 out of 5 stars

Dan was incredibly knowledgeable, kind and patient as we went through the process of choosing the right engagement ring and wedding bands. Everyone in the shop was very warm and welcoming. The quality... See more

Company replied

Rated 5 out of 5 stars

Amazing jewellers. Fabulous service from Sophie, who was friendly, knowledgeable and professional. Most importantly, she took the time to make sure that we were selecting the best possible diamond and... See more

Company replied

Rated 5 out of 5 stars

We ordered some solitaire diamond earrings for our daughter for her wedding day. Hannah was an absolute star with helping us to choose the ones we wanted. We were able to pick the actual diamonds that... See more

Company replied


Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Buyer
  4. Jewelry Designer
  5. Jewelry Store
  6. Wholesale Jeweler

Written by the company

Welcome to Daniel Christopher Jewellery Located in the heart of London’s historic Hatton Garden, Daniel Christopher Jewellery is a multi-award-winning, independent fine jeweller. We specialise in crafting exceptional bespoke engagement rings, wedding bands, and exquisite diamond jewellery, combining decades of family heritage with state-of-the-art craftsmanship. At Daniel Christopher, we believe that choosing fine jewellery should be a relaxed, transparent, and unforgettable experience. Whether you are designing a custom engagement ring from scratch or selecting a piece from our ready-to-wear collections, our GIA-trained gemologists and expert team are dedicated to guiding you with honest advice and zero pressure. Our Heritage and Accreditations While our modern showroom opened its doors in 2013, our roots in the Hatton Garden diamond trade date back to 1964. We bring generations of diamond sourcing expertise directly to our clients. As proud members of the London Diamond Bourse and the National Association of Jewellers, our commitment to quality, ethics, and service has been recognised with prestigious industry accolades, including the title of Bespoke Jewellery Retailer of the Year, Bridal Jeweller of the Year, Independent Fine Jeweller of the Year and National Association of Jewellers Team of the Year. The Bespoke Design Experience Creating your dream ring is our specialty. Our bespoke jewellery service is a collaborative, step-by-step journey: Diamond Education: We prioritise teaching you about the "Four Cs" (Cut, Colour, Clarity, and Carat) so you can make an empowered, informed choice. Unrivalled Diamond Selection: We hold a vast inventory of ethically sourced, GIA-certified natural diamonds as well as premium GIA and IGI Certified lab-grown diamonds, allowing us to cater to all ethical preferences and budgets. State-of-the-Art Design: Utilising advanced CAD (Computer-Aided Design) technology alongside traditional artistry, we help you visualise your unique design before it is brought to life. Onsite Master Craftsmanship: Every bespoke piece is meticulously handmade in our onsite London workshop by specialised diamond cutters, mounters, diamond setters and master goldsmiths. Because we do not outsource, your jewellery proudly carries a UK hallmark, the prestigious Made in the UK Stamp and meets our exacting quality control standards. Comprehensive Jewellery Services Beyond engagement and wedding rings, we are a full-service Hatton Garden jeweller offering a wide array of fine jewellery and professional services: Fine Jewellery Collections: Discover our meticulously crafted diamond rings, wedding bands, tennis bracelets, eternity rings, diamond earrings and pendants. Jewellery Remodelling & Upcycling: We specialise in breathing new life into unworn heirlooms, allowing you to repurpose old scrap gold or antique family diamonds into stunning new, contemporary designs. Repairs and Restoration: From simple ring resizing and deep ultrasonic cleaning to complex restorations, our workshop handles your precious items with the utmost care. Wedding Band Melt and Makes: Whether you have old heirloom wedding bands, scrap gold, or unworn pieces, our Melt and Make service involves melting down your precious metal and hand crafting new wedding bands from the gold. It is both economical and highly emotive, allowing heirloom jewellery to be worn for generations to come. Professional Valuations: We provide accurate, up-to-date jewellery valuations for insurance and probate purposes. Our Commitment to You (The Daniel Christopher Guarantee) We stand by the exceptional quality of our work long after you leave our showroom. We offer a 30-day money-back guarantee on all non-bespoke items, ensuring complete peace of mind. Furthermore, we provide lifetime aftercare for our rings, including complimentary professional cleaning and annual prong checks to ensure your diamonds remain secure and brilliant for a lifetime. Your Feedback Shapes Our Craft Trust and reputation are the cornerstones of our family business. We are incredibly proud of the relationships we build with our clients and the milestone moments we are trusted to help create. If you have visited our Greville Street showroom or purchased from us online, we would love to hear about your experience. Your reviews not only help our independent business thrive, but they also guide future customers in making their own confident, lifelong jewellery decisions. Thank you for choosing Daniel Christopher Jewellery.


Contact info

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Multi Award Winning Bespoke Jeweller

Create your ring with our team of Award Winning Jewellery Experts

5.0

Excellent

TrustScore 5 out of 5

667 reviews

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Rated 5 out of 5 stars

Outstanding customer service and products time and again

Daniel has helped source and/or make numerous jewellery pieces for me over the last 8 years, ranging from investment pieces such as solitaire earrings, pendants and an eternity band, as well as bespoke pieces such as bangles repurposing diamonds that I no longer wear.

Daniel and his team have consistently delivered outstanding customer service on every occasion. He always offers a range of options and never puts pressure on you to buy the most expensive item. I am quite an indecisive shopper but he is always patient, supports my thinking process and inspires confidence through a very flexible return and exchange policy (which I have hardly had occasion to use). The items have always been well made and reflect excellent craftmanship, and each time I go into the store Daniel will offer to check the settings of any items I am wearing are still secure and to polish/clean the items at no charge.

All in all, the best jeweller I have come across in London!

P.S. Daniel - Thank you and sorry it's taken me so long to finally get around to writing this! Lisa x

January 25, 2024
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Reply from Daniel Christopher Jewellery

Hi Lisa,

Any time is appreciated! Thank you for your review, we are so happy to hear you've been pleased with our work, and will be very happy to see you again in future :)

Rated 5 out of 5 stars

Very pleased

We had two rings resized, one engraved and purchased a new wishbone eternity ring. Very pleased with the quality of all (also reasonably priced) and communication was great throughout.

March 5, 2024
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Reply from Daniel Christopher Jewellery

Hi Cassia,

We are so glad to hear you had a good time with us, please do let us know if you need anything in future!

Rated 5 out of 5 stars

Once again a fantastic service and a…

Once again a fantastic service and a wonderfully crafted piece of jewellery.

Thanks again.

February 28, 2024
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Reply from Daniel Christopher Jewellery

Hi Chris,

We appreciate you taking the time to write your review. Please do get in touch if we can do anything else for you!

Rated 5 out of 5 stars

Amazing service and people

I had my engagement resized and valuated by Hatton Garden Workshop. The ring an antique from my fiance's family and we really wanted to find somewhere that would do a great job.
We know nothing about jewellery so it was a bit of a minefield going to Hatton Garden but at Hatton Garden Workshop we found professionalism, expertise and deep care for us as client and the jewellery. They took the time to explain the process and answer our questions.
We paid for the same day resizing, dropped the ring off at 10am and it was back on my finger by 5.30pm.
I can't recommend them enough!

March 5, 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Hi Justine,

We are so glad you enjoyed the service and experience you received with us! It is very tricky to find a jeweller and workshop, so we are glad to have met your expectations :)

Rated 5 out of 5 stars

Professional, friendly expertise.

Excellent, friendly service and professional advice and expertise. Would not hesitate to recommend them.

February 21, 2024
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Reply from Daniel Christopher Jewellery

Hi David,

We are so glad, please do let us know if we can do anything else for you :)

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Had a necklace made from a single stone diamond I have had for years and was delighted with the final product.

February 13, 2024
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Reply from Daniel Christopher Jewellery

Hi John,

We are os glad you're happy with your piece. Do get in touch for anything else we may be able to help with!

Rated 5 out of 5 stars

I plucked David Christopher Jewellery…

I plucked David Christopher Jewellery pretty much blind from the internet. Turned out to be an excellent choice, they were helpful and thoughtful about turning a diamond pendant into a ring, a difficult job, and repairing an older diamond ring. Both jobs were executed really professionally, and with great charm. it was also a reasonable cost. In a slightly shark infested world of high end jewellery I would highly recommend them. Lady Emma Gordon

February 13, 2024
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Reply from Daniel Christopher Jewellery

Hi Emma,

We are so glad you plucked us! Thank you for your feedback, please do let us know if we can help with anything else in future.

Rated 5 out of 5 stars

I have used Daniel Christopher for many…

I have used Daniel Christopher for many years and have always found their customer service excellent whether making a larger purchase or just a repair. They will always listen to want you want and work with you. For me trust and confidence in the produce are important and this I have with Daniel Christopher.

February 2, 2024
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Reply from Daniel Christopher Jewellery

Hi Linda,

We are so grateful to have you as a returning customer, and look forward to working with you again in the future :)

Rated 5 out of 5 stars

Amazing service

Fantastic rings and service, thoroughly recommend

February 6, 2024
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Reply from Daniel Christopher Jewellery

Hi Tom,

Thank you so much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Sophie was very helpful

Sophie was very helpful

January 13, 2024
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Reply from Daniel Christopher Jewellery

Hi Akshat,

Your feedback is greatly appreciated, we will make sure to let Sophie know you were happy with your experience :)

Rated 5 out of 5 stars

Superb experience

Absolutely flawless customer service and assistance in purchasing a bespoke engagement ring. Massive thank you to Hannah!

February 3, 2024
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Reply from Daniel Christopher Jewellery

Hi Alex,

It is wonderful to hear you had a great time with us, we will let Hannah know how happy you are :)

Rated 5 out of 5 stars

Really healthful team at DC Jewellery

Really healthful team at DC Jewellery, made the whole process very easy and stress free. Great ring and great result, thanks again!

January 26, 2024
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Reply from Daniel Christopher Jewellery

Hi Edward,

We are so glad you enjoyed your experience with us, do let us know if we can do anything else for you :)

Rated 5 out of 5 stars

A stunning ring and excellent service

A big thanks to Hannah and the team for producing our stunning Padparadscha ring - and for the excellent service along the way!

January 26, 2024
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Reply from Daniel Christopher Jewellery

Hi Sebastian,

Thank you for taking the time to write us a review, we are so glad to know you're happy with your ring and experience! And we will of course let Hannah know :)

Rated 5 out of 5 stars

Faultless Friendly Service

We went to Daniel Christopher to get a ring resized/ remade. The service we received was second to none, and I have no hesitation recommending them to others. We received great advice and ideas, we were not rushed and were given plenty of time to ensure we were absolutely happy with our choice. We were quoted 2 weeks for the work but I was completed in one. All conversations were followed up with communications, honestly, the process was a pleasure and completely faultless

January 19, 2024
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Reply from Daniel Christopher Jewellery

Dear Zoe, Thank so much for your feedback, and apologies we hadn't replied to your review sooner. Its great to know that you were pleased with the service and we were able to complete it promptly. If you'd like to book it in for a clean or service let us know a convenient day and time and we will book you in. If we can assist with anything further now or in the future, please let us know. Kind regards, Daniel and the Team at DC

Rated 5 out of 5 stars

Excellent service and beautiful ring.

To start with my engagement ring is gorgeous! Sophie made the process really simple and was quick at responding and sending any required emails over. A very professional service and a ring I am proud to wear!

January 17, 2024
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Reply from Daniel Christopher Jewellery

Dear Simran, thank you for your review and feedback. Its great to hear we could assist and you found our service simple and professional. If we can assist you with anything now or in the future, please get in touch and we would love to help. Kind regards, Daniel and the DC Team

Rated 5 out of 5 stars

My husband bought my engagement ring…

My husband bought my engagement ring from Daniel Christopher. The staff were very helpful and informative (and not pushy at all!) and it is clear they had extensive knowledge of the market and took good care of their customers. I am very happy with my engagement ring. We also went back for our wedding rings and were very impressed again by the level of service. The good thing about Daniel Christopher is that they have a workshop too so they really know about the products from sourcing to finish.

November 18, 2023
Unprompted review
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Reply from Daniel Christopher Jewellery

Dear Anika, Thank you for your feedback and lovely review. Its great to hear that you have been pleased and that our educational approach and low-pressure environment were beneficial. If you would like to bring your jewellery in for a clean and service, or we can assist with anything else, please let us know. Kind regards, Daniel Christopher

Rated 5 out of 5 stars

Friendly and knowledgeable people who…

Friendly and knowledgeable people who made me feel totally at ease with the design process. Expert advice throughout from initial booking of appointment, on the day of the appointment and the collection. Would not hesitate to use again and recommend.

January 12, 2024
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Reply from Daniel Christopher Jewellery

Dear Andrew, Thank you for your review and apologies we hadn't replied sooner. Its great to hear you have been happy with your experience with us. We look forward to welcoming you back in the future and if we can do anything to assist in the meantime, please let us know. Kind regards, Daniel Christopher

Rated 5 out of 5 stars

Wonderful experience from start to finish

Wonderful experience from start to finish with Sophie and the rest of the DC team. Highly recommend!

January 6, 2024
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Reply from Daniel Christopher Jewellery

Hi Sara, Thank you for your loverly review and feedback. If we can do anything further to assist you, please let us know.
Kind regards, Daniel and the DC Team

Rated 5 out of 5 stars

Excellent

Sophie is an asset to DC Jewellery. She has been supportive, informative and extremely helpful. We designed 3 bespoke pieces of jewellery which we were concerned, may not be ready before the Christmas break. Sophie and the team made it possible to have the pieces designed, reviewed and completed within 3 weeks. I cant thank them enough for their hard work. Sophie was always professional in her approach and very insightful and understanding of our design choices. Sophie - thank you once again for making this experience something to remember.

Highly recommended

December 23, 2023
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Reply from Daniel Christopher Jewellery

Dear Dr Koen, thank you for your lovely review and feedback. I have to agree Sophie is certainly an asset and valued team member. Its great to hear we could pull out the stops and have them ready ahead of time. As always, if we can do anything further to assist you now or in the future, please let us know. Kind regards, Daniel and the DC Team

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