I've been a member for a while, did all of the sign up on line and it was straight forward. In a couple occasions I called and the service was great. Last week I set up an appointment at the Andover M... See more
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Both staff associates I spoke to were very helpful polite and well spoken. Provided me with the right resources and the next steps I should take for loan process.
My experience here at DCU was amazing. Angel Melendez was great. He made everything easy to understand, was very respectful and has good mannerism.
Each time i received service from Emisha it's always with a welcoming smile and an eager to help. Her professionalism is perfect.
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
209 North Main Street, 01810, Andover, MA, United States
- 1-800-328-8797
Hasn’t replied to negative reviews
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Raul made the process very smooth
Raul made the process very smooth! Great costumer service.
Very helpful and patient!
Quick friendly service by Lisette
I had a great experience with Keysha
I had a great experience with Keysha, she made the interaction a very pleasant one!
Each time i received service from…
Each time i received service from Emisha it's always with a welcoming smile and an eager to help. Her professionalism is perfect.
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