Deepshiksha was very kind and patient. Your website/app however is very lax. Calendar- doesn't stay in same spot when searching dates for accts. The fact that one has to click twice to se... See more
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Sukanya was a great help! Provided great assistance throughout and went above and beyond! Also made my daughter feel comfortable during the process!
I love banking at this location! Deepshikha Singh assisted me today and was efficient, friendly and helpful with my transaction. A true reflection of the Westborough branch’s commitment to their clien... See more
Have been with DCU for over 10 years and have had great customer service experience at the westborough branch . They were quick and helped my daughter set up an account . The process was smooth and ha... See more
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
18 Lyman Street, 01581, Westborough, MA, United States
- 1-800-328-8797
4.5
Excellent
18 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Sukanya was a great help
Sukanya was a great help! Provided great assistance throughout and went above and beyond! Also made my daughter feel comfortable during the process!
May 29, 2026
Unprompted review
Excellent service from Milton Monzon…
Excellent service from Milton Monzon who assisted me, guided me, and helped me resolve my doubts; it was so satisfactory that I decided to open an account with the bank.
May 21, 2026
Unprompted review
Quick service to open account with…
Quick service to open account with Sukanya.
May 22, 2026
Unprompted review
Enas was friendly and quick in…
Enas was friendly and quick in completing my transaction. Everyone at the Westborough branch was very helpful.
May 7, 2026
Unprompted review
Branch visit was awesome
Branch visit was awesome ! All the questions are clarified
May 7, 2026
Unprompted review
I love banking at this location
I love banking at this location! Deepshikha Singh assisted me today and was efficient, friendly and helpful with my transaction. A true reflection of the Westborough branch’s commitment to their clients.
May 7, 2026
Unprompted review
Deepshiksha was very kind and patient.
Deepshiksha was very kind and patient.
Your website/app however is very lax.
Calendar- doesn't stay in same spot when searching dates for accts.
The fact that one has to click twice to see a check when searching recipients.
Bill Pay -this might be 3rd party concession-sloppy- no way to streamline say monthly's compared to annual accts.
Very poor common merger! Still not sure who I'm banking with DCU or 1st-something?
May 7, 2026
Unprompted review
I’m completely satisfied not only with…
I’m completely satisfied not only with DCU Westboro branch but for all the staff who are very helpful and knowledgeable about everything they do. Service is great, fast and easy . Today a lady named Eraz did everything smooth and quickly. 5 stars all the way.
May 5, 2026
Unprompted review
Milton Monzon helped me with my loan it…
Milton Monzon helped me with my loan it was super easy and quick explained all the details and answered all questions
April 23, 2026
Unprompted review
Helpful staff
April 14, 2026
Unprompted review
The great customer service representative was…
The customer service representative was cordial and prompt to answer all my questions in a professional and respectful manner. Friendly and trustworthy.
April 11, 2026
Unprompted review
Have been with DCU for over 10 years…
Have been with DCU for over 10 years and have had great customer service experience at the westborough branch . They were quick and helped my daughter set up an account . The process was smooth and hassle free.
March 27, 2026
Unprompted review
Great service from Rose Mary and Shubh
March 18, 2026
Unprompted review
Sukanya and the DCU Westboro team were…
Sukanya and the DCU Westboro team were very helpful, friendly and informative. Valuable services provided and explained thoroughly and quickly
March 16, 2026
Unprompted review
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