DDLGWorld Reviews 1,049

I have actually never received either one of my two orders u placed with DDLG. My emails to customer service were never responded too and I was never refunded either. Do not waste time or money

Product arrived faulty and never worked. Customer support never reached back or replied to my emails. Never got it ever replaced or refunded. Terrible customer experience.

Shocking… I ordered something from this company on 2nd November 2023 i was partially refunded, my items have still not arrived it is now 14th December 2023

Don’t bother ordering from these people !!

I didnt receive my order
I didnt even receive a tracking code

Im still waiting for my order shipment after 2 months. scam.

Never received my package and when I tried to contact them I received no response even after emailing multiple times as well as dming their instagram account

I'm still waiting to hear back about a refund

My little girl was so happy with the items I rewarded her with. Already have a couple more items picked out.

Ordered 1 year ago and still no delivery.

Emails are getting ignored

Edit: They just requested more info in order to take down this review. Instead of replying to my emails they are more concern with taking down this review

High quality, arrived quickly, everything fit me perfectly

customer support is extremely slow and in fact i only heard back after reaching out to them on instagram (i'd highly advise anyone else struggling here do the same). my order took much longer than i would have liked to begin shipping but arrived all the same with every item i'd ordered and well-packaged. the items are about the quality you'd expect for the price but the toys i ordered were actually more sturdy and well-made than i anticipated, and the selection of clothing and accessories on this site are adorable despite any shortcomings. overall id advise caution spending too much at once here, but if anything highly stands out to you it's probably worth the buy. so long as you go in anticipating longer shipping than necessary and are careful with sizing (most things here run quite small and it's easy to accidentally reset your size selection which defaults to the smallest option).

I ordered from them few months ago. They sent out the packsge, but it never reached me because my mailbox lettering fell off. I tried multiple times to reacht costomer service, but they never replied to me.
So as lang as you dont need help with your order i think you will be fine i guess?

Only received half of the harness I ordered. Contacted the company 3 times about this and still haven’t received a response a month later.

Ships from overseas so it's a itttle slow on arrival. quality is meh but at a low price it's what you'd expect. was difficult to get on, and you'll need someone to help lace you into it. If you have time, you'd probably save money trying to find it on Aliexpress, but for the convienece, you can just get it here.

Hello,

Kindly be informed that my order (no. 2229) has not been received.
Thank you

Didn't receive order despite it saying it was, I've written to DDLG but have received no reply.

my item never arrived after almost 2 months

I am disappointed in the quality of my items