I did not receive my order and never got an answer back from customer service. Thank god I payed with Klarna and not my own money.
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I ordered over $100 in items and I NEVER received any of them and tried to get ahold of them many times to figure it out and never heard back. So dont waste ur freaking money people!!!!
Placed my order over a month ago now, spent over 100 pounds on various items. Never got an email or notification to say it’s been shipped it’s still listed as “order received” no tracking number,... See more
More than a month after my order, I still haven't received any communication from DDLG World. I received one email with an order confirmation number, and nothing else. I sent a follow up request to as... See more
Company details
Information provided by various external sources
Source Of Everything Cute & Kinky - We focus on selling cute/kawaii sex toys, accessories & clothing! Specialising in tail plugs, glass dildos, bondage restraints, harnesses & vibrators. Free worldwide shipping + 15% off your order!
Contact info
United Kingdom
- support@ddlgworld.net
- ddlgworld.net
Asks customers to review
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Hasn’t replied to negative reviews
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Never received my package or an update
Never received my package or an update on it for almost 2 months. The customer service was great as they reached out quickly to assist.
I received the package and it only…
I received the package and it only contained the add on item and nothing else that I ordered. It took months to arrive in the first place and then when I wrote the customer service they never responded. -1000/10 would NOT recommend
Store is inactive.
Order never came.
This website has been inactive since October 2022. Please do not order from the store, you will get nothing and no refund
Order Never Received and Ignored
Order was not ever received and it has been over 6 weeks. All my emails have gone unanswered. No refund or anything. 10/10 do NOT recommend.
Did not even receive the item
TERRIBLE
I made a purchase of 60€ on January 25th, after 3 weeks I contacted the assistance because it hadn't been shipped yet, I DIDN'T RECEIVE A REPLY, I contacted them again a week later and still NOTHING.
I want an answer immediately! Either send everything immediately or give me my money back!
This was my worst shopping experience ever!
EDIT on 22 March:
I opened a dispute on PayPal, thanks to them I got my money back in less than 3 weeks
I ordered in December and have not…
I ordered in December and have not received my order or a refund. I have emailed twice and haven’t got any response. This is disappointing and I highly advise people not to shop here
Item never came
Item was to come in 1-4 weeks, 6 weeks later it still hasn't shipped and my emails to inquire on its status have gone unanswered
It's a scam, don't shop here!!!
I made an order a month ago and haven't received my item, a refund or any response to my emails. Their instagram is full of comments with people asking about their orders. Do not buy from this company, it's a scam!!!
Never received my order
Never received my order. Tried to contact them twice and they never responded. Complete rip off and scam.
Haven't got product yet
Haven't got product yet, I ordered January 3rd, haven't heard anything from store, I've messaged them about the inquiry of my orders they don't seem to care in messaging back except to leave a review, I've made two purchases since December 2 and did not get that product order, sadly it got shipped to India and marked as delivered when I don't even live in India ;-; horrible shopping experience with this store
DO NOT ORDER!!!!
DO NOT ORDER!!!!
We purchased items the 9/1. We received no items, and only an automated response to the e-mails we sent.
never arrived
Not dispatched, No communication
It has been more than a month and both requests for an update or refund have been ignored. Item has not been sent.
Had to open a paypal dispute to get my…
Had to open a paypal dispute to get my money back. This company is obviously not active anymore but have not taken down their website. You will get charged for your order and never receive it. I had only placed an order as i’ve placed one in the past a few years ago and had no problems
i'm still waiting
I never received my package ?
I haven't received my items and no response from you
I haven't received my items and tried contacting you and still haven't received my items or a reply
Never received my delivery
Never received my delivery. No refund processed from customer services, taking them to court
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