Welcome offer valid until end of week
Welcome offer valid until end of week, they said. Checked Wednesday and bonus had already expired. Really poor communication tbh.
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Welcome offer valid until end of week, they said. Checked Wednesday and bonus had already expired. Really poor communication tbh.
Tried reaching live chat support on a Saturday and it kept saying queue full, come back later. Had to wait til Monday morning to get help with my account issue.
My withdrawal from Friday isnt listed in the activity log even though the confirmation email says completed. Checked twice, definitely missing from the records.
Added 75 quid to my account last week and its just sitting somewhere. Not in my playable balance, not refunded, just vanished. Theyve stopped replying to my messages about it.
Tried to withdraw Friday evening and got stuck in the live chat queue for over an hour. By the time someone answered, the chat just closed on me without explanation.
The cashback terms looked straightforward but what I actually received was significantly less than advertised. Their support couldnt give me a breakdown of how they calculated it, just said it was processed correctly.
Tbh the random logouts are frustrating. Been playing for weeks and this started happening every couple of days. Never happens on other platforms I use.
Started a session on my phone, played for a bit, then got logged out randomly. Came back and the game I was playing had reset. Frustrating because I couldnt verify what my balance should have been.
I did a cashout request yesterday and it went through my bank, yet nothing appears in my activity feed here. Its been 36 hours and the transaction log is completely blank on this end.
Tried a new game on my phone yesterday and it completely froze during the bonus feature. The game history didnt even record what happened, so theres no way to see what I actually won or lost.
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