Dear Jimdo Company, I'm writing this very positive review, first of all because I already knew how valuable you are, and secondly because you help everyone build their own website and e-commerce... See more
Company replied
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First off trying a free website to see how it flowed was wonderful. I was using another major brand and while I loved the cliparts and stuff, it was not easy to use. JIMDO was so easy to use and it to... See more
Company replied
I was happy that I received a response from someone at Jimdo when I submitted a contact request. However, I was disappointed with the answer I received. I've been a customer for 10-12 years and I expe... See more
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I've been a Jimdo user for many years and now I dont need my website anymore. How to cancel subscription, thats impossible unless you pay for one year. I've tried contacting support, but no ones answe... See more
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Company details
Written by the company
Mit dem Homepage-Baukasten Jimdo baust du eine professionelle Webseite, die auf jedem Gerät fantastisch aussieht – egal ob am Rechner, Smartphone oder Tablet. Unsere Nutzer haben schon 26 Millionen großartige Projekte umgesetzt: Von Online-Shops und Portfolios über Blogs bis hin zu privaten Webseiten findet hier jedes Projekt sein Zuhause. Vorkenntnisse oder Fachwissen brauchst du dafür nicht – Jimdo ist für Anfänger und Profis gleichermaßen geeignet. Klingt gut? Dann melde dich einfach kostenlos an und lege direkt los!
Jimdo GmbH
Written by the company
- Bau deine eigene Webseite – kostenlos und ohne Vorkenntnisse!
- Mit Jimdo baust du eine professionelle Webseite, die auf jedem Gerät fantastisch aussieht – egal ob am Rechner, Smartphone oder Tablet. Um unseren Baukasten bedienen zu können, brauchst du keine Vorkenntnisse und kein Profi-Wissen!
- Professioneller Look – wie vom Webdesigner!
- Unsere Designs sind hochwertig, modern und responsiv. So sieht deine Webseite auf jedem Gerät erstklassig aus! Die vielen Style-Optionen ermöglichen dir, deine Homepage auch als Anfänger individuell und kreativ zu gestalten.
- SEO: Jimdo-Seiten sind suchmaschinenoptimiert!
- Deine Jimdo-Seite ist so angelegt, dass Suchmaschinen sie besonders leicht finden. Durch unsere vielfältigen SEO-Einstellungen kannst du deine Homepage so optimieren, dass Google & Co. sie lieben werden!
- Unsere Bildergalerien setzen deine Bilder perfekt in Szene!
- Du bist Fotograf, Künstler oder Designer? Mit unseren abwechslungsreichen Bildergalerien kannst du deine Werke optimal auf deiner Jimdo-Seite präsentieren – entweder in verschiedenen Raster-Formaten oder als Slideshow.
- Kontakt
- Du hast eine Frage zu deiner Jimdo-Website? Dann schau doch gerne einmal hier vorbei: Jimdo Creator: https://help.jimdo.com/hc/de/ Jimdo Dolphin: https://help.jimdo-dolphin.com/hc/de
Unser Support-Versprechen: Individuell und persönlich!
Unser Support ist so individuell wie unsere User! Wir nehmen uns für deine Anfrage Zeit und klären sie auch gern persönlich vor Ort.
Wir lieben unsere Kunden und ihre Webseiten-Projekte! Damit du mit deiner Jimdo-Seite erfolgreich bist, steht dir deshalb unser freundliches Support-Team mit Rat und Tat zur Seite. Gerne kannst du auch in unserem Hamburger Büro vorbeikommen und deine Fragen in einem persönlichen Gespräch klären – die Details dazu findest du auf unserer Webseite.
Contact info
Hamburg, Germany
- https://help.jimdo-dolphin.com/
- de.jimdo.com
3.2
Average
7K reviews
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Jimdo Team is always absolutely…
Jimdo Team is always absolutely amazing, KIND, OPEN-MIND, HELPFUL and able to keep the conversation open, not to closing with a curt answer. Can't ask for better, for sure.
December 16, 2024
Unprompted review
Reply from Jimdo
Hello COKI,
thank you so much for taking the time to leave us this wonderful review.
I am stoked that we were able to help you out, and even more so that you value our efforts this highly. I will happily share your feedback with the rest of our team. Definitely what we needed right before the holidays.
I wish you and your loved ones a wonderful Christmastime or whatever it is you're celebrating, and a happy new year.
Cheers from Hamburg,
Maggy from Jimdo
Great to know jimdo that I can create the website by self on my project
I can free create the contact by self
December 11, 2024
Unprompted review
Reply from Jimdo
Hello Edy,
thank you for the kind review. We're always happy to assist you!
Tim, Team Jimdo
Expensive and inflexible
Easy to use for first time web creators but too expensive for the limited service. Over a 4 year span the price went up from 5 to 13€ per month. The price hikes come with a 5 week notice, which is not enough time to find an alternative. Inflexible cancellation policy, locking you in for 12 months at a time. I won't be growing my business with Jimdo. 13€ per month for a part-time freelance activity is way beyond my budget.
November 29, 2024
Unprompted review
Reply from Jimdo
Hello Fan,
thank you for your valuable feedback. We really appreciate it. I am sorry to hear you were not happy with our services.
We do offer standard subscription and cancellation policies. A monthly plan is also available for the Jimdo Website Builder subscription packages. You're welcome to reach out to our Support team to find the most suitable option.
We understand concerns about price changes and can assure we never take such decisions lightly.
Feel free to get back to us, if you have any further questions.
Kindest regards from Hamburg
Tim, Team Jimdo
I am satisfied cause I have forgot…
I am satisfied cause I have forgot write the code of my bill to paye for my site Voile Horizons in Brittany, and Jimbo accepted my billing easily. With the mail have sent to the billing service.
November 22, 2024
Unprompted review
Reply from Jimdo
Hello Frédérique,
Thank you for your kind feedback! I’m glad to hear that we were able to assist you with your billing issue and that the process was smooth for you. Your satisfaction is very important to us, and it’s great to know we could help.
If you have any further questions or need assistance, feel free to reach out anytime.
Best regards,
Thomas from the Jimdo Team
I particularly like the communication…
I particularly like the communication behavior. Everything is approached in a very solution-oriented way. And of course I also like the product, but I like the people behind it even more.
November 15, 2024
Unprompted review
Reply from Jimdo
Hi Betty,
Thank you so much for your kind words! It means a lot to us that you appreciate not just the product but also the people behind it. Our goal is always to communicate clearly and work in a solution-oriented way, so it’s wonderful to hear that this has resonated with you.
We’re here whenever you need us—thanks for being such a great part of the Jimdo community!
Best regards,
Thomas from the Jimdo Team
Very helpful support
Very helpful support, got the issue solved within one working day, Thanks
November 13, 2024
Unprompted review
Reply from Jimdo
Hi Michael,
Thank you for the great feedback! We’re thrilled to hear that our support team was able to help you quickly and get everything resolved within a day. Don’t hesitate to reach out if you need anything else!
Best,
Thomas from the Jimdo Team
Very kind, patient and accurate
Very kind and patient. I am.not very good in IT so sometimes so basic question I have and many! Every time they handle it great..thankful I wish all the best and recommended!👍🫶
November 1, 2024
Unprompted review
Reply from Jimdo
Hi Miwa,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our support team. We know that website building can be challenging, and we're here to make things as easy as possible for you—no question is too basic!
Your recommendation means a lot to us, and we’ll keep doing our best to support you. Thanks again, and all the best with your website!
Warm regards,
Thomas from the Jimdo Team
Good website builder
Good website builder, and great customer support.
Keep in mind that if you want to further upgrade your website in the future, go for the Creator line from the start.
November 12, 2024
Unprompted review
Reply from Jimdo
Hello Armand!
Thanks for the great review and the five stars!
Best regards from Hamburg,
Lars
from the Jimdo team
I have been using Jimdo.com to manage 5…
I have been using Jimdo.com to manage 5 of my websites for the past 10 years. They have been great to work with, and have provided me with the information I need to move forward with my projects.
November 6, 2024
Unprompted review
Reply from Jimdo
Hi Aimes,
thank you for the great review.
Feel free to get back to me, if you have any further questions.
Kindest regards
Tim
Reply from Jimdo
Hi!
Thank you for your review. We appreciate your feedback.
Feel free to get back to me, if you have any further questions.
Kindest regards
Tim from Jimdo
An always Reactive Support
Right to the point on a support issue ( operations )
October 31, 2024
Unprompted review
Reply from Jimdo
Hi!
Thank you for your feedback. We're glad to have been of service.
Feel free to get back to us, if you have any further questions.
Kindest regards
Tim from Jimdo
Reply from Jimdo
Hello Chris,
Thank you for your feedback! I’m glad to hear that our support was helpful and that we could resolve your issue quickly. Providing fast and effective assistance is a top priority for us, so it’s great to know we met your expectations.
If you ever have more questions or need help, feel free to reach out anytime.
Best regards,
Thomas from the Jimdo Team
Helpful and quick support
I needed support again today. The problem was solved within an hour, which made me very happy.
October 28, 2024
Unprompted review
Reply from Jimdo
Hello M.,
thank you for taking the time and post a review for us.
I am glad to hear that my colleagues were able to assist you in a timely fashion.
If there is anything else, please let us know.
Best wishes from Hamburg,
Maggy from the Jimdo team
quick answers
quick answer and good service. very good platform, thanks
October 25, 2024
Unprompted review
Reply from Jimdo
Hey!
Thank you for the kind review. We really appreciate it, and we're happy to have been of service.
Best wishes
Tim from Jimdo
Easy to use and reliable helpdesk
I have been using Jimdo for my business website for over five years now. It has been easy to use and the support desk has always been very kind and helpful.
October 24, 2024
Unprompted review
Reply from Jimdo
Dear Anais,
Thank you so much for your kind words. We’re happy to hear that you have been with us for so long and found our service helpful. We're looking forward to many more years with you.
If you have questions, you know where to find us.
Best wishes from Hamburg,
Maggy from the Jimdo Team
program-basics total free for creative…
program-basics total free for creative people,
especially for those without profit-priorities !
fast, young and dynamic.. super....
though... me 75 years old...
harry lindenau
October 23, 2024
Unprompted review
Reply from Jimdo
Dear Harry,
Thank you so much for your wonderful words! We’re thrilled to hear that you enjoy using Jimdo as a creative platform, no matter your age. It's fantastic to know you find our service fast, young, and dynamic - feedback like yours truly inspires us!
Best regards,
Thomas from the Jimdo Team
Present and quick support
I received a fake message that I had to pay my jimdo quote, so I wrote to true jimdo support and they responded very soon
October 21, 2024
Unprompted review
Reply from Jimdo
Dear Sara,
Thank you for bringing this to our attention. We take phishing attempts very seriously and are committed to ensuring the security of our customers. We're glad to hear that our support team was able to respond quickly and assist you.
Please be assured that we continuously work to protect our customers from fraudulent activities. If you ever receive any suspicious messages in the future, don't hesitate to reach out to us right away.
Thank you for being a valued Jimdo customer!
Best regards,
Thomas from the Jimdo Team
Very good support
Very good support, timely and detailed response!
We really recommend this customer support, which exceeded our expectations
October 21, 2024
Unprompted review
Reply from Jimdo
Hello UCAR,
thank you for taking the time out of your day to leave us this wonderful review.
We are absolutely delighted that we were able to assist you. If you have further questions, please don't hesitate and reach out to us again.
Best wishes from Hamburg,
Maggy from the Jimdo Team
Jimdo are always reactive & helpful
October 16, 2024
Unprompted review
Reply from Jimdo
Hello Raison Bois,
thank you very much for taking the time out of your day and sharing your experience with us.
I am glad we have been able to answer your questions.
If there is anything else we can do for you, please don't hesitate to contact us. We will be delighted to assist you.
Best wishes from Hamburg, Germany
Maggy from the Jimdo team
Recommandes
Good experience and great support team when I am faced with a problem/question, which is once every 3 years!!
October 13, 2024
Unprompted review
Reply from Jimdo
Hi Mo,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Jimdo and that our support team has been helpful when you've needed us—once every three years, that’s quite impressive! 😊
If you ever have another question or need assistance, don’t hesitate to reach out. We're always here for you!
Best regards,
Thomas from the Jimdo Team
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