I’m always suspicious of casino bonuses because of weird conditions. This one had wagering, yes, but they didn’t add any strange clauses later. I followed the rules they wrote, finished the wagering,... See more
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Spending history missed one Mastercard deposit. After that, the weekly total changed between devices. control pages should reduce confusion, not create more. The screenshot was already in the thread..... See more
Compared to some places I played, these guys actually show the important bonus rules in big text, not hidden at the bottom. Wagering isn’t super low, but at least I knew what I was getting into this t... See more
The page froze after a Trustly deposit. Somehow, the reminder appeared behind the game window. it made the site feel half-tested. The same detail was still wrong before bed.. It was a small issue un... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- deal-token-now.click
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Liam from live chat answered
Liam from live chat answered, sort of. What annoyed me was that the promised email update never arrived. I would rather wait longer and get one accurate reply.
That is exactly the sort of basic detail that should be clear
Gates of Olympus showed in search but…
Gates of Olympus showed in search but would not open after login. Then favourites emptied itself after logout. I only wanted to finish one round cleanly. My coffee went cold while I compared the pages
Olivia said my documents were approved
Olivia said my documents were approved. The issue was that the cashier still blocked payment. say what file is needed before blocking the payout. I was only trying to sort a small account issue.. I checked again later and the wording still had not changed AGAIN.
The reload banner showed one rule…
The reload banner showed one rule before activation. Somehow, the progress bar barely moved because contribution was hidden elsewhere.
the small print mattered only after the click.
I checked again later and the wording still had not changed
The checklist showed no missing files
The checklist showed no missing files. The issue was that the withdrawal page demanded files the profile never mentioned. verification is normal, but guessing around documents is tiring. I noticed it because I checked both desktop and mobile AGAIN.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £63...
After that, the error just said try again.
I spent more time reading the profile than taking the photo.
I was only trying to sort a small account issue.
£58 left my balance for withdrawal…
£58 left my balance for withdrawal Friday evening.
What annoyed me was that the deposit method was greyed out for withdrawal.
it should say failed or still processing, not both.
Support had the account reference in front of them.
Login codes arrived out of order in a…
Login codes arrived out of order in a supermarket queue. Somehow, the blank table made the evening impossible to check. from my side the page looked unfinished.
I checked again later and the wording still had not changed.
support replied to my £180 question…
support replied to my £180 question around 11pm... The issue was that the promised email update never arrived. repeating myself twice made the ticket feel pointless. My coffee went cold while I compared the pages.
Cashback showed on the account banner…
Cashback showed on the account banner before breakfast.
Somehow, cashback changed amount between two account pages. that turned a small reward into homework. The same detail was still wrong before bed 🙃.
The date filter counted Friday as…
The date filter counted Friday as Saturday. Somehow, the weekly total changed between devices
the wording needs to be much clearer for this kind of tool. That is exactly the sort of basic detail that should be clear
cashback showed on the account banner…
cashback showed on the account banner late Wednesday.
Somehow, the rewards tab stayed empty after relogging.
that turned a small reward into homework.
I would not have cared if the site had shown one honest status
The page froze after a bank transfer…
The page froze after a bank transfer deposit. What annoyed me was that Face ID worked once then asked for email again.
I was late for the train and did not need another restart.
I checked again later and the wording still had not changed.
Balance changed on desktop before…
Balance changed on desktop before mobile. Somehow, Face ID worked once then asked for email again. it made the site feel half-tested.
It was a small issue until the account pages kept disagreeing.. That is exactly the sort of basic detail that should be clear.
After two small sessions
After two small sessions, I tried taking out £180. The issue was that the tracker said paid while my account showed nothing. my bank app was clearer than the casino page. I checked again later and the wording still had not changed
Spending history missed one Mastercard…
Spending history missed one Mastercard deposit. After that, the weekly total changed between devices. control pages should reduce confusion, not create more. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing
Ben from live chat answered
Ben from live chat answered, sort of
Then the next agent had no chat history
repeating myself twice made the ticket feel pointless
That is exactly the sort of basic detail that should be clear.
That is exactly the sort of basic detail that should be clear
Live Blackjack loaded the video but not…
Live Blackjack loaded the video but not the controls. Then a grey unavailable message replaced the game. do not show a game like it is playable if it is not. Support had the account reference in front of them.
The reload banner showed one rule…
The reload banner showed one rule before activation.
What annoyed me was that cash balance got tagged as promo even after I skipped the offer.
a promo can be average and still be clear; this was not. Support had the account reference in front of them. brilliant… another refresh
bonus terms were split between the…
bonus terms were split between the cashier and promo page..
Then max spin size appeared after I had already played
a promo can be average and still be clear; this was not
That is exactly the sort of basic detail that should be clear
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