dealdirectblinds.co.uk Reviews 851

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, noting that interactions are pleasant from initial quotes to final installations. People are particularly impressed with the quality of the products, finding them beautiful, high-quality, and offering excellent value for money. The service is frequently described as excellent, efficient, and tidy, with many appreciating the quick response times and smooth process. Consumers also highlight the affordability of the products and services, often finding them to be competitively priced compared to other companies. The installation process is repeatedly mentioned as quick, efficient, and clean, with fitters taking care to leave no mess. Many people also commend the company's after-sales service, noting their willingness to resolve minor issues promptly and effectively.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of the blinds and their... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the reasonable and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and Jason visited my elderly mother-in-law’s bungalow yesterday to install her new blinds. Couldn’t fault them. Both were really friendly and made her feel totally at ease. Blinds are beautiful.... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish ! Ed runs an excellent company , very good value and very good products . Customer service is amazing . Fitters were excellent. Even gave us advice on other... See more

Company replied

Rated 5 out of 5 stars

Paul was fantastic, as usual from the first time I had blinds. More of the same this time. All measurements for the slightly different sized roman blinds were perfect, a speedy installation with hub... See more

Company replied

Rated 5 out of 5 stars

Lovely experience. Our quote, which we had two from Peter, who was full of really helpful advice, no hard sell, and actually advised we take some further time before we confirmed based on our needs.... See more

Company replied


Company details


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5.0

Excellent

TrustScore 5 out of 5

851 reviews

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Rated 5 out of 5 stars

Excellent product and service

I have had a garden Pergola fitted and I am so happy with it. All of the staff at the showroom are so helpful and knowledgeable. Paul, Phil, Rob and Jason the fitters were excellent, they arrived early and worked non stop, they did an excellent job fitting it, cleared up leaving no mess and did a brilliant job. There was a minor issue with fixing a date for a visit to finish it off but this was rectified and now it’s all done it’s brilliant.

January 14, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review Alison we really appreciate it and you custom
DDB

Rated 5 out of 5 stars

Excellent service from the first…

Excellent service from the first communication through to the blinds being fitted on 13 January 2025.
Paul & Jason did an excellent job with great attention to detail to ensure the blinds were prefect. They were very tidy in their work, Jason phoned beforehand with an estimated arrival time. Everything was explained about the use of the blinds, paperwork completed and the balance of payment was made in cash. Even received a friends & family discount voucher.
Great company, would definitely recommend & will be using them again.

January 13, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really do appreciate it and your custom, I have past your lovely words on to the team also
DDB

Rated 5 out of 5 stars

Amazing service

Everything from entering the showroom to the final fit by Dan was first rate will definitely use again and would recommend love the bifold blinds and the electric blinds we had fitted

January 9, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review, we really do appreciate it and your custom
DDB

Rated 5 out of 5 stars

New house blinds

From quotation to fitting all straightforward.
Product quality good Paul the fitter a tidy worker & the end result most pleasing.

January 9, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review, we really do appreciate it and your custom
DDB

Rated 5 out of 5 stars

Outstanding products and customer service

Outstanding products and customer service
Deal direct blinds supplied and fitted their vision blinds to our home, as we live in a barn conversion having a product which was sympathetic to our home was important. From our first interaction with the showroom staff we could be nothing but impressed, polite, friendly and accommodating. Blinds were manufactured, and fitted within the agreed time frames and the fitting team were excellent
After a year unfortunately one of the blinds was damaged after we dropped it whilst decorating, our fault and no reflection on the quality of the product. Deal direct repaired the blind and refused to accept payment for the repair, this far exceeds the level of customer service we could have reasonably expected. Deal direct blinds are highly recommended for their products and customer service

January 8, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review, we really do appreciate it and your custom
DDB

Rated 5 out of 5 stars

After care service is first class.

After care service is first class.
No robots just a person who fully understands and was unbelievable helpful.
Only had a very minor issue a few weeks after blinds were fitted, but they couldn't do enough to help. They came out the same week, when convenient to us & sorted the issue. So helpful. Fully rate them for product, service & aftercare.

January 8, 2026
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review, we really do appreciate it and your custom
DDB

Rated 5 out of 5 stars

3rd Time around

This is my 3rd time shopping with Deal Direct blinds.
I don’t shop around any more. The response when you ring up to ask for someone to measure is quick and very helpful. Peter who comes to measure gives brilliant advice and Dan who comes to fit, knows exactly what’s needed. He is thorough and gets everything right first time. But it doesn’t stop there - their customer service and aftercare sales is brilliant.
The past customer is not forgotten - you get well taken care all the time you’re a customer.

December 8, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

All went smoothly from measuring…

All went smoothly from measuring service to fitting & a fair price.
Paul the fitter was on time, did a great job & was neat & tidy.
Would highly recommend

December 15, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Totally recommend Deal Direct Blinds

Totally recommend Deal Direct Blinds. Great communication, workmanship and service.

December 10, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Our quote, which we had two from Peter, who was full of really helpful advice, no hard sell, and actually advised we take some further time before we confirmed based on our needs.
Price was great and had a few quotes from local and national firms.
Admin staff were friendly and kept me informed when their manufacturer was going to be late and fitters came today and were quick, tidy and professional.

December 22, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 3 out of 5 stars

Disappointed on this occasion

Roller blinds in conservatory costing £1200 approx
Overall disappointed in product fitting and response from company.
I queried significant gaps in the blinds throughout (not just corners)
Previously had good experience but now I feel let down by a company I trusted in.
I appreciate fitters have returned twice however they have been unable to rectify issue due to space between brackets and unfortunately had I known this I would not have gone with these although was recommended these by estimator
I will not be a returning customer
I would advise anyone to check small print regarding gaps as this has been mentioned on several occasions during my correspondence with the company

December 18, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Morning Margaret,
I must start this by saying I'm very disappointed with your review.
1. You say you are disappointed with the product, it is 100% perfect and it comes with a lifetime warranty . Both fitters that we sent out, explained about the install.
2. Yes, you queried gaps, unfortunately regardless of where you purchase the blinds from these gaps are categorically unavoidable. At the point of sale, peter explained you will get gaps - as we do with every customer. You also ticked the advisory box that this had been explained to you and ticked and signed the box and agreed that you understood what you were signing for. You were also given a product characteristic information leaflet which clearly explains this.
3. You say you wont be returning and you feel let down by us however one of our admin spent a while on the phone talking through very calmly with you - after listening to the conversation we have 0 tolerance to rudeness and disrespect towards my staff.
If there is anything that is fixable on this installation, trust us in saying we would of rectified it straight away.
If you are still not satisfied with our response, please feel free to contact the The British Blind and Shutter Association who offer a free mediation service.
Many thanks
DDB

Rated 5 out of 5 stars

Superb Service

Paul & Jason were superb. Very quick and efficient business.

December 18, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Great service from ordering to fitting

A new blind was ordered and made up very quickly. All staff are great - Dan was excellent- he fitted the blind and helped with a small adjustment on one of our other blinds supplied by Deal Direct. Big shout out for Jackie who is behind the scenes but is an essential member of the team !

December 18, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

A really positive experience

Everything was so fast from measuring and ordering to fitting a couple of weeks later with great communication throughout. We had the blinds fitted today at my dad's house and Paul and Jason were efficient, friendly, professional and very tidy and considerate. The blinds and windows look great just in time for Xmas. Thank you! Wouldn't hesitate to use again or recommend.

December 18, 2025
Unprompted review
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Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Awesome job done by Dan

Awesome job done by Dan! Really quick and detailed! Thank you so much!

December 18, 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Thank you to all at Deal Direct

Just some feedback to say thank you to all the staff at Deal Direct. They have been extremely helpful throughout, both face to face and over the phone. Special mention to Dan and Jason who installed our blinds.

December 5, 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

Paul and Jason

Had our shutters fitted today by Paul and Jason and it was seemless! Lovely lads, had great crack and did an amazing job. Also the shutters arrived early which was a bonus!

December 18, 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

Rated 5 out of 5 stars

I received a fantastic service from…

I received a fantastic service from start to finish really good customer service the fitter Dan was very prompt and polite would definitely use this company again

December 18, 2025
Unprompted review
dealdirectblinds.co.uk logo

Reply from dealdirectblinds.co.uk

Thanks so much for your lovely review we really appreciate it and custom
DDB

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