While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
DealerMine CRM is built exclusively for automotive dealerships — not a generic CRM adapted for the industry, but a platform designed from the ground up around how dealerships actually operate. It covers both the sales and service sides of the business in one place, so customer history and communication aren't siloed between departments. On the fixed ops side, it supports proactive outreach for maintenance reminders, recall follow-ups, and declined service callbacks across phone, text, and email. Customers can also book service appointments online, feeding directly into dealership workflows. For dealerships running a Business Development Centre, DealerMine supports in-house BDC teams and offers a managed BDC service for those who'd rather outsource the outreach function entirely. The sales side handles lead tracking, pipeline management, and follow-up automation — giving reps visibility into where each customer stands and keeping defined processes in place. More recently, the platform has added AI-powered inbound call handling through MORI AI, which can answer calls and book service appointments without a live agent. It integrates with dealer management systems so vehicle and customer data stays current without manual entry. The combination of sales, service, BDC, and AI tooling — purpose-built for dealerships — is what makes it unique.
Contact info
400 Main St, E2K 4N5, Saint John, NB, Canada
- 1-800-304-3341
- info@DealerMineCRM.com
- dealerminecrm.com
No reviews
This company hasn’t received any reviews yet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.