Dealproffsen.se Reviews 

12,817
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered bookshelf and didn’t get confirmation email not in the payment day, not the next day. Decided to check reviews here on trustpilot and started to think that it is a scam. I wrote them that I... See more

Company replied

Rated 4 out of 5 stars

My parcel got lost and i got quite frustrated thinking i had been scammed. Their customer service was very responsive but not very helpful - I asked for tracking details so many times. I eventually go... See more

Company replied

Rated 5 out of 5 stars

fast delivery within sweden, great price and quality products! in fact i was surprised that the product is really doing what is is said ( i bought ozone generator) and the product is really easy mad... See more

Company replied

Rated 1 out of 5 stars

I ordered a tent, it said fast delivery and it was supposed to come in 5 days. I oreded it on Thursday and we planned to go camping 10 days after the ordered was placed. For 7 days I got no emails abo... See more

Company details

  1. Kitchen Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Home Improvement Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Dealproffsen AB är ett svenskt företag baserad i Helsingborg, Vi säljer allt du behöver i hemmet - från möbler och trädgård till husdjur och kontor. Vi är stolta över att erbjuda ett brett sortiment av produkter som passar alla behov. Låt oss vara din guide till en vackrare och mer funktionell livsmiljö. Utforska vårt sortiment och låt Dealproffsen bli ditt val för kvalitetsprodukter till ditt hem!

Dealproffsen AB

Written by the company

Deals för alla

Express leverans, snabb support

1-2 dagar frakt.

1-2 dagar frakt.
✓ 30 dagars öppet köp ✓ Snabbleverans ✓ Fri frakt över 800 kr ✓ Lågprisgaranti

Contact info

3.4

Average

TrustScore 3.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(12,817)

3,017 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Fast delivery and very nice product.
The instruction notice is clear and well explained.
Very satisfied by this purchase.

September 20, 2022
Rated 4 out of 5 stars

The service was great and delivery was…

The service was great and delivery was made very fast. The product itself seems to be good but for some reason doesn't feel of the best quality and for a little more I could have bought something much better. Instructions how to assemble were not clear and the materials I wish they were more solid. all in all is ok. Thanks.

September 18, 2022
Rated 1 out of 5 stars

waiting already 7 weeks to get missing spare parts.

I received a product and some details were missing. I claimed directly, and got the answer quite quickly, that they will order missing spareparts (no info, how long it will takes).
After 2 weeks when i contacted again, i got info, that it takes 28-32 days.
I told I am not happy with this solution, that i need to wait so long, but no answer for my consern.
Now, almost 7 weeks later, still no spareparts.
Absurd.

August 8, 2022
Unprompted review
Rated 2 out of 5 stars

2 stars just because laundry buckets…

2 stars just because laundry buckets are good quality.
No contact with customer service. No answer on emails. No phone number. Waiting time over 30 days. No information about product delivery. I'm never going to order again from them!

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Furniture

I bought a shoe rack from this shop and it was delivered on time. The website is easy to navigate. The payment process was smooth. No major problem whatsoever. Will probably buy something else from them in the future.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

No reply to my query

No reply to my query, at all.
Got a mail that my order has been proceased. Did not get a tracking code even after REQUESTING for one.
I had ordered two storage benches. Only one gor delivered. Still was billed for both.
The customer service ia a joke: "we will respond within 1-2 days" but after two weeks: nothing.
The product may be ok - but do not dare to take it out now in case I have to return it because I have not received both - which I need.
Avoid this seller as they will ghost you even when there is no trouble. They obviously have no idea how internet business is conducted.

June 6, 2022
Unprompted review
Rated 1 out of 5 stars

The worst site I have ever seen

The worst site I have ever seen, I bought a laptop stand from this lousy website. I haven't even used it, I just unboxed it and realized that the quality is terrible I didn't even use it. then I asked to return the product ( BTW: it is not easy to return any product on the website, you have to send a mail and pay 75kr for a return.) I accepted the price and was ready to pay. Then they told me that the return is not approved. Why!! I don't know. They haven't even sent the product back

May 25, 2022
Rated 1 out of 5 stars

They are fraudulent and scam shop…

They are fraudulent and scam shop online, if you enter your payment details or make any purchase from their shop consider yourself a new victim.

The criminals sent me a faulty airfryer that doesn't turn on and after I contacted them, they replaced it with a new device without the bucket/food holder part.

I got in contact with them and sent them every confirmation details they asked for so they lied and claimed they have sent a replacement that is on its way. This has taken over 2 months now yet nothing has been received or solved.

They stopped responding to my mails since then.

I am making a formal complaints with the Swedish Police and my bank about these fraudsters.

Don't buy anything from their shop or you will regret it. Try other butiks or better deal with local stores instead of these criminals.

It takes approximately one week to reply a mail from them.

They have the worse customer service ever 😭😭😭

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

Nothing but headaches and 400,00€ in the trash.

Do yourself a favor, don´t buy anything from Dealproffsen. I bought a standup desk from them for health reasons that came scratched and with no holes for the screws. A few months later the table stopped working (doesn´t go up) and now they won´t take my table back, return me my money or fix the problem; they sent me new components but not to replace the motor, that is not working properly.

They have no customer phone support and hardly reply to e-mails; I should have know better, never buy anything from a website that does not have a phone number... lesson learned.

It´s actually sad to see that someone could treat their customers like this. My experience with this company was nothing but headaches, angry e-mails and 400,00€ in the trash. I´ve been forced to file a formal complaint on Dealproffsen to try and get my money back now that I have a 400,00€ standup desk that is not a standup desk. Really sad and disrespectful, a good metaphor to how the world is at the moment...

I´m writing this review so that no one else has to go through whatever I did as I know this review won´t solve my problem.

March 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look