While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very bad customer service and scammers, I never received my order, almost 9 months and they never give me my money back, and don’t send me anything. Don’t buy here

Rated 1 out of 5 stars

They advertised exact replicas of Star Wars lightsabers.. I paid $157 CAN and received 2-3 weeks later crappy plastic toys that I could've bought here in Canada for MAYBE $10.. I've been currently... See more

Rated 1 out of 5 stars

These guys had advertised authentic looking lightsabers with a YouTube video demonstration. So I ordered thinking wow what a deal. When I got it it's a dollar store piece of crap. Buyers beware!!! The... See more

Rated 1 out of 5 stars

Hello, I am very frustrated to receive my product: I bought "Marvel Legends Series Star-Lord Electronic Helmet" and what came was a rubber mask in very bad condition. I feel cheated and very u... See more

Company details


Contact info

  • Lewisham High Street 132, SE13 6EE, London, United Kingdom

  • deardog.shop

1.4

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! Ordered for my pup sized up as stated on the site and the clothing was way to small still. My baby is only 3.8 lbs so that’s saying a lot. Requested refund and was told they do not offer refunds. Absolute rip off WOULD NOT BUY FROM THIS COMPANY

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

How can you know if something fits…

How can you know if something fits unless u try it on ? This folks will keep your $$ at all cost even if the item doesn't fit...watch out don't trust this seller. read the fine print and then shop somewhere else

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

They presented nice pictures and info…

They presented nice pictures and info of the product. I bought robotic vacuum cleaner for 60+ $ When i got the product it wasn't at all what it was presented and it was a toy which needed batteries to work. Max price for that was 10 $
Wont recommend that place! Very disappointed that such webpages work and paypal is working with such dealers

December 2, 2018
Unprompted review
Rated 1 out of 5 stars

Total scam...

Total scam... What they send is not what you order and they expect you to pay for return shipping in order to get a refund... Which I'm leary of because i truly believe they'd say they never got it and I'd never see a refund anyways

August 18, 2018
Unprompted review
Rated 1 out of 5 stars

Complaint a smart watch No Order is #31039,

i ordered a smart watch, but what i get is very different from the item i chose. the seller's response was not satisfactory, i wanted to return it back but i cant get full address and im very disappointed with this website.
There is no solution given to me.

August 15, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM

Never got my purchase and no such order existed.
I thought Facebook and Google etc...we're meant to stamp out such scamming online.

August 1, 2018
Unprompted review
Rated 1 out of 5 stars

scam total scam

scam total scam they got few domains with same products . advertising in FB and other social media. you pay and get junk instead of promiced goods
i opened a dispute on paypal

July 26, 2018
Unprompted review
Rated 1 out of 5 stars

I just order a smart watch

I just order a smart watch , and waiting for couple of week after not receive any email from deardog.shop . I checking his website , it showed that deardog.shop already sent my smart watch. But I didn't received it yet.
There no any email for me to ask what happened to my smart watch. Never trust to this website.

July 24, 2018
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Do not order from this so called company. You will not get what you ordered. They send out very cheap garbage that is worth much less than you pay for.

July 24, 2018
Unprompted review
Rated 1 out of 5 stars

I bought a Smart watch with…

I bought a Smart watch with 360°Rotating camera. Instead, I received a lousy counterfeit item with none of those functions! Sigh! Please stay away from them or get scammed!

July 19, 2018
Unprompted review
Rated 1 out of 5 stars

Deardog scammers

Hello,

I am very frustrated to receive my product: I bought "Marvel Legends Series Star-Lord Electronic Helmet" and what came was a rubber mask in very bad condition.
I feel cheated and very upset.

I need my money to be reimbursed.

Are you kidding me????????????

July 18, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM !!

SCAM !!!
I ordered smartwath but I received Health Braceled insted. Scam !!!

July 10, 2018
Unprompted review
Rated 1 out of 5 stars

Nothing but lies

Nothing but lies
I purchased a Marvel Legends Captain America shield, labeled in the shop's inventory as the 75th anniversary edition. It said it was 24 inches in diameter, etc. (everything that matched the actual item Hasbro produces). It also said it was putting it out for $40 for a short time to boost sales. It said the shipping time was between 4-7 days. I purchased expedited shipping, expecting it to get here within a couple days. It took a month just to ship out of China. I received the item a month after I ordered it, and it turned out it wasn't even the correct shield! It was a cheap knockoff, even smaller than the real item and made with horrible materials. When I went back to the page, the item was deleted from the store page, with no record of its existence. I lost $50 on a cheap piece of garbage from a horrible seller. I recommend not buying anything from this shop.

July 7, 2018
Unprompted review
Rated 1 out of 5 stars

I received the wrong item

I received the wrong item. The one mentioned on website was totally different from the one I received. Whenever I review their product on the website the negative ratings never shows up and they have some strategy they use to make only the positive comments visible. I want the refund and there is no way that I am able to opt for my refund. Completed cheated by this product. Do not buy any product from this website. It's total ****

July 4, 2018
Unprompted review
Rated 1 out of 5 stars

Wrong item sent

Hello I finally received the package in the mail just now and upon opening the package realized that the item in the box was not the item that I ordered and that I paid for.

The item does does not match the description and wven the item pictured on the box is a different item them what was inside the box.

Please send me a refund.  I do not want this incorrect product.

July 3, 2018
Unprompted review
Rated 1 out of 5 stars

Yup. Scam.

Yup. Just as everyone else says, it's a scam. Received a dollar store quality Star Lord mask. It was supposed to be a motorized Replica Iron Man helmet.

July 2, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look