Dear Sam Reviews 1,178

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We love the high quality wood frames and can recommend Dear Sam without any doubt. The frames are well processed and the acrylic glass makes the whole product light and shatterproof, which is esse... See more

Rated 1 out of 5 stars

This store might be a scam. My sister bought me a poster on November 1st. Since then, we haven't received any confirmation from the store, yet we have mail from PayPal with payment acceptance. We cont... See more

Rated 5 out of 5 stars

Absolutely the best shop for posters and frames. I have bought from them more times and I can say that the quality of print is really good - the colours hold well and for long, even when exposed t... See more

Rated 5 out of 5 stars

I could never stress enough how amazing my experience with Dear Sam was! This is by far the best customer service I've seen in my life! So friendly, helpful, prompt answers, kind, generous. Sanne does... See more

Company details

  1. Poster Store
  2. Art Gallery
  3. Interior Designer

Information provided by various external sources

Unika posters, tavlor, affischer & prints - till låga priser! Öppet köp i 90 dagar & leveranstid 1-3 dagar! Upptäck posters och fotokonst hos Dear Sam


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

So and so

One poster was as I expected. 2 out of 3 images had poorer resolution, than expected. One I was going to return, because it even looked pixelized, but since I need to pay the postage, I might as well save myself the hassle, pay and bin it.

April 11, 2021
Dear Sam logo

Reply from Dear Sam

Hi Olivia,
I am sorry that you don't feel satisfied with two posters. You are of course welcome to return these posters, and we of course pay for the return shipping. Our customers never have to pay for the return shipping. I have just sent you an e-mail with information about how to make a return. Please get back to me there, and I will help you further.
Best regards, Maya

Rated 4 out of 5 stars

Great customer support

I wasn’t 100% happy with the quality of some of my prints but the customer service was super helpful 👍🏼

April 10, 2021
Unprompted review
Dear Sam logo

Reply from Dear Sam

Hi,
I am so sorry that the quality of your posters was not as expected. You are welcome to contact us at hello@dearsam.com and we will help you with any questions or concerns :)
Best regards, Maya

Rated 1 out of 5 stars

Late!!

Late!!! Still No posters.

April 7, 2021
Dear Sam logo

Reply from Dear Sam

Hi Sandra,
I am so sorry that you haven't received your order yet! I have just spoken with DHL and they are now searching for your order. I will get back to you via e-mail as soon as I hear back from DHL.
Best regards, Maya

Rated 5 out of 5 stars

the best!!

The quality is amazing. There is a big selection of posters and every single one is so pretty so it is really hart to decide! The Picture Frame is also pretty. I will definitely order there again!!

February 12, 2021
Unprompted review

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