Great app , may be just some Little things to improve, such as the ability for top-up with crédit card, children account, having different foreign currencies vault so that we could buy curencies and u... See more
Company replied
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Informations clear and transfert to another person with the help oh the tag is very quick. Appréciable. . Very satisfy for the moment
I received a bank transfer for sold some properties. And they asked me a lot of questions, And they also asked me for a lot of supporting documents. I obviously cooperated so I can receive my money on... See more
Company replied
Deblock is working in my country (French Polynesia), where local banks have difficulties to provide to the natives customers the means to purchase online and use their money in international mark... See more
Company replied
Company details
Written by the company
Deblock is redefining how people interact with crypto. Built with simplicity and security at its core, Deblock offers a beautifully designed app that makes buying, holding, and sending crypto effortless — even for beginners. Users stay in full control with a non-custodial wallet, meaning they truly own their assets. No middlemen, no hidden risks — just personal freedom over your finances. With the addition of a crypto-linked debit card, spending your digital assets in everyday life becomes seamless and intuitive. Deblock stands out not only for its clean interface and smooth experience, but also for its commitment to user safety, transparency, and support. Simple. Secure. Yours.
Contact info
Lille, France
- support@deblock.com
- deblock.com
3.8
Great
3K reviews
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Lying about the fees or something, they're crazy high.
I paid >10% fees to sell my crypto.
April 22, 2025
Unprompted review
Reply from Deblock
Hi Samuel,
Thank you for taking the time to share your feedback. We were genuinely alarmed by your experience, as the fee you mentioned is certainly not reasonable or in line with our standards.
After reviewing your case, we identified a short-lived technical error that led to you being overcharged. We sincerely regret this happened and are committed to doing better moving forward.
Our team will reach out to you shortly via the in-app chat to refund the difference. Additionally, as a gesture of goodwill, we will upgrade you to our Premium plan free of charge, allowing you to trade crypto with significantly lower fees.
We truly hope this helps rebuild your trust in us. Thank you once again for bringing this to our attention, your feedback makes a real difference.
Kind regards,
Support Team
Available and very helpfull 🤩
April 21, 2025
Unprompted review
Reply from Deblock
Thank you for your encouraging words! 🫶
Reply from Deblock
Hi Moerani, only 3 stars? :-( What do we need to do to get 5 stars from you? :-)
Facilité et application super intuitive..
Facilité et application super intuitive 🤌🏼
April 20, 2025
Unprompted review
Reply from Deblock
Merci pour vos commentaires positifs ! 🙌
Reply from Deblock
Thank you for your positive feedback! 🙌
Excelent app!
April 19, 2025
Unprompted review
Reply from Deblock
Thank you for your positive feedback! 🙌
Deblock is a beast
One of the Best in his kind, clear and simple UI, transactions are incredibly fast, secure,transparency. Buying Crypto has never been so easy.
Than you Deblock Team for your hard works
April 15, 2025
Unprompted review
Reply from Deblock
Thank you for your positive feedback! 🙌
First transfer with deblock today
First transfer with deblock today. Fast. That's great
April 17, 2025
Unprompted review
Reply from Deblock
Merci pour vos commentaires positifs ! 🙌
Deblock is a great bank
Deblock is a great bank ! Very easy to use with currency in Pacific Francs, this is really useful for me. I love that bank and k appreciate my experience with it 🤩🤩🥰
March 29, 2025
Unprompted review
Reply from Deblock
Super thanks for your kind words! 🙌
Straight forward and easy to use….
It is easy to sign in and straight forward, it works great, nothing to complaint about.
April 16, 2025
Unprompted review
Reply from Deblock
Super thanks for your kind words! 🙌
Trop top!
Virements faciles, transactions claires, app simple à utiliser.
April 16, 2025
Unprompted review
Reply from Deblock
Super merci! 🫶
Been a Deblock customer since it was…
Been a Deblock customer since it was launched…or almost since then, and have not had any issues with them. My only complaint- if I may - is it still lacks foreign currency accounts (hence my 4 stars). There was a timid attempt at first but it all went away quickly. Apart from that, service is excellent and I am thinking about moving more regular incomes to Deblock as what you get from regular banks is appalling.
Keep up the good job as you have done so far.
April 15, 2025
Unprompted review
Reply from Deblock
Hi Fred,
Thank yo for your positive review, we truly appreciate it, and even more so for being a dedicated customer for so long.
We have recently launched our first currency support besides the euro, with XPF support, which is great for customers who reside in the Pacific. We are preparing to soon launch support for even more currencies, starting with the most used ones (USD, GBP, etc).
Our team is working at full speed to deliver this top requested feature. We will inform you as soon as we have news to share.
Thank you once again for your preference!
Support Team
Deblock is a good application
Deblock is a good application, I’m so satisfied of the utility
Even the funds parts like recharge my account or sending to another one is very on point
Just hope someday it will open for professional users too
Globally I’m so satisfied that’s why a give five star
April 15, 2025
Unprompted review
Reply from Deblock
Nous vous remercions pour votre commentaire positif, nous continuerons à travailler pour que vous appréciez Deblock de plus en plus ! 🫶
Deblock the Best
Honestly I don't know what to say because everything is OK for me with Deblock, everything works very very well
So I recommend Deblock to everyone !!!
April 14, 2025
Unprompted review
Reply from Deblock
Nous vous remercions pour votre commentaire positif, nous continuerons à travailler pour que vous appréciez Deblock de plus en plus ! 🫶
Reply from Deblock
Nous vous remercions pour votre commentaire positif, nous continuerons à travailler pour que vous appréciez Deblock de plus en plus ! 🫶
Serious
Serious, quick, helpful. If you have a problem the staff gets back to you very rapidly and is very efficient.
Too bad the review is only available in English, otherwise I would have given a 5 stars!
April 13, 2025
Unprompted review
Reply from Deblock
Hi Jacques,
Super thank you for taking the time to write this kind review. Sadly, we do not control the language Trustpilot shows you on your browser, but we agree that everyone should be able to use any service in the language that is their favourite and more comfortable for them.
Let's see if Trustpilot reads this review as well and takes note.
Thank you once again!
PS - Nous parlerons toujours en français avec vous dans l'application :-)
Merci!
The beautiful turquoise Visa Card
The beautiful turquoise Visa Card has arrived excactly as promised and works also perfectly within Apple Pay. It is easy to operate with Deblock , so a very recommendable platform/ EMI.
April 16, 2025
Unprompted review
Reply from Deblock
Thank you for your positive feedback, we'll keep working to make sure you enjoy Deblock more and more! 🫶
So userfriendly !
The plateform is super easy to use, fluid and intuitive, and fun as well.
April 15, 2025
Unprompted review
Reply from Deblock
Thank you for your kind review, we will continue working hard to get those 5 stars from you! 💪
Super top comme application.
April 15, 2025
Unprompted review
Reply from Deblock
Nous vous remercions pour votre commentaire positif, nous continuerons à travailler pour que vous appréciez Deblock de plus en plus ! 🫶
Excelent service!
April 14, 2025
Unprompted review
Reply from Deblock
Thank you for your encouraging words 💪
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