DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Was quick and correct.

Was quick and correct.

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your feedback about our quick and correct service. Thank you for choosing Debt Blue.

Rated 5 out of 5 stars

I called because I had been emailing…

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided another back up for any non legal paper work for the future. I appreciated the quick assistance and kind tone while helping.

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are absolutely thrilled to hear about your positive experience with our quick assistance and kind support team.

Rated 5 out of 5 stars

Kevin was very thorough and kind and…

Kevin was very thorough and kind and took care of all of my questions quickly and professionally!

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear Kevin provided thorough, kind service and answered your questions professionally!

Rated 5 out of 5 stars

He was very knowledgeable respectful…

He was very knowledgeable respectful kind he explained everything to me I had to docu sign and he helped me with it I was very pleased with him thank you for having him on your team great job

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are elated to hear about your positive experience with our knowledgeable team member who helped you with DocuSign.

Rated 4 out of 5 stars

Friendly

Friendly, knowledgeable, listening ear

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review. We appreciate your kind words about our friendly, knowledgeable team and listening approach.

Rated 5 out of 5 stars

Paying off a debt consolidation

Great experience. Top of the line professional and Tenisha knows her job very well.

February 22, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear about your great experience with debt consolidation and Tenisha's professional service.

Rated 5 out of 5 stars

Advocate was very attentive

Advocate was very attentive, helpful and professional. Addressed my quotations and began process to validate the process i wished for

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thanks for recognizing our advocate's attentiveness and professionalism. We're grateful you found the validation process helpful.

Rated 5 out of 5 stars

Relief

Great customer service. My mind is at relief knowing that debtblue is there for me.

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are overjoyed to hear you found relief through our customer service. Thank you for trusting DebtBlue.

Rated 5 out of 5 stars

He did a wonderful job he explained to…

He did a wonderful job he explained to me what was paid off what was not paid off what needed to be done. It was very kind we had a good conversation and he did not try to rush me off the phone

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback about our team member's thorough explanation and patient approach during your call.

Rated 5 out of 5 stars

Rosa was excellent

Rosa was excellent. Heard my concerns and was very helpful.

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear Rosa was excellent and addressed your concerns helpfully.

Rated 5 out of 5 stars

Mariana was very helpful in…

Mariana was very helpful in rescheduling my payment.

February 23, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback! We're pleased you had such a positive experience with DebtBlue.

Rated 4 out of 5 stars

She was direct

She was direct, courteous and professional

February 20, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your feedback! Thank you for recognizing our direct, courteous and professional approach.

Rated 5 out of 5 stars

Beverly was very patient

Beverly was very patient, attentive, knowledgeable, and kind, and very professional.

February 19, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are ecstatic to hear Beverly provided patient, attentive, knowledgeable, kind, and professional service. Thank you for sharing!

Rated 5 out of 5 stars

We talked it thru and he was so…

We talked it thru and he was so understanding and knowledgeable

February 19, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your feedback. Your experience with our understanding and knowledgeable team means everything to us.

Rated 5 out of 5 stars

Clear and easy

well spoken, easy to understand. No Auto Attendant with a bunch of options to dance around. answered question completely

February 19, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear you found our service clear and easy to understand. Thank you for your feedback!

Rated 5 out of 5 stars

Mr Brown

Mr. Brown was helpful and very easy to understand,spent time explaining things that I didn’t understand before, Very Helpful, Than

February 19, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are ecstatic to hear Mr. Brown was helpful and easy to understand. Thank you for your feedback!

Rated 5 out of 5 stars

This company helped me pay off my three…

This company helped me pay off my three debts, I really appreciate their support even when I didn't have any funds they would advise me how to go about it. Thanks very much DebtBlue and I am sure my credit score has improved bcz of them.

February 19, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you so much for the wonderful feedback! It is highly appreciated.

Rated 5 out of 5 stars

Mariana is awesome!

Mariana is awesome!

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We concur. Mariana is awesome! Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

Great help

Great help. Patient and informative

February 18, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your feedback, Catherine. Thank you for recognizing our patient and informative approach.

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