DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Outstanding Customer Service

Outstanding Customer Service ! Great 👍 Job Ms Teneshia !!!!!! 💪

February 10, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are delighted to hear about your outstanding experience! Ms Teneshia will be thrilled to know her service made such a positive impact.

Rated 5 out of 5 stars

So easy and so helpful

So easy and so helpful. Couldn't have asked for a better company and people to help with this process.

February 10, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are ecstatic to hear the process was easy and helpful. Thank you for choosing Debt Blue, ToniAnn.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. My overall experience was great. Keep up the good works.

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for the positive feedback about our customer service. We appreciate your great experience with us.

Rated 5 out of 5 stars

She was very informative and kind

She was very informative and kind. Great customer service.

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We genuinely admire your feedback about our informative and kind service. Thank you for recognizing our customer service efforts.

Rated 5 out of 5 stars

Debtblue has been great unfortunately I…

Debtblue has been great unfortunately I had cancel service. They understood gave me options. They canceled my service.

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for taking the time to share your experience. We understand and appreciate your kind words about our service.

Rated 5 out of 5 stars

She did a great job

She did a great job

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your feedback! We're thrilled she did a great job helping you with your debt needs.

Rated 5 out of 5 stars

It impresses the fire out of me that a…

It impresses the fire out of me that a company would call to see how I am doing. It just doesn’t happen anymore. These guys rock

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for the wonderful review! We are glad to hear you are doing well.

Rated 5 out of 5 stars

Excellent Customer Setvice

The customer service associate was extremely helpful with resolving my problem. She was very pleasant and very caring. She made me feel very confident .

February 9, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled you found our customer service pleasant, caring and excellent. Thank you for taking the time to share!

Rated 5 out of 5 stars

Sometimes life throws you a curve ball…

Sometimes life throws you a curve ball and your financial situation can feel hopeless. When I first heard about debt relief programs, I considered several companies that were the largest ones available and had good ratings. However, my final decision was to choose Debt Blue. I was so impressed with their financial consultant named Matthew because of his empathy and loyalty to the integrity of the company that I felt confident that they were the best fit for me. Their website states that they aren't trying to be the largest, but the most admired! Debt Blue has won my vote and my trust to help me through a very difficult financial challange.

February 6, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are honored to hear Matthew's empathy made such a difference during your challenging time. Thank you for trusting us.

Rated 5 out of 5 stars

Very informative

It was a quick phone call. The amounts were verified & broken down of what the payment arrangements were. The representative was very friendly & helpful.

February 6, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your positive feedback about our informative service and friendly representative. Thank you for choosing DebtBlue!

Rated 5 out of 5 stars

The representative was very helpful

The representative was very helpful. She gave me the information I needed very quickly. She was knowledgeable and kind and I appreciate it speaking with her.

February 6, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear our representative was helpful and provided the information you needed quickly.

Rated 5 out of 5 stars

The customer service representative…

The customer service representative (Kevin Brown) was very helpful and answered all my questions. He was very polite and professional.

February 5, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for taking the time to share your experience. We're pleased Kevin B. provided helpful, professional service.

Rated 5 out of 5 stars

Excellent

Excellent, highly recommended, very helpful and great listener, and did a great job explaining things

February 4, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Your positive feedback means everything to us. We appreciate you recommending our helpful service and clear explanations.

Rated 5 out of 5 stars

With me having to cancel the program at…

With me having to cancel the program at this time every single person have been so kind. I am having a serious crisis financially and now legally and from Jonathan to every one I spoke with have shown so much concern and thoughtfulness.

February 5, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are glad to hear about Jonathan and our team's kindness during your difficult time. Wishing you well.

Rated 5 out of 5 stars

Dee T was so very helpful and sweet

Dee T was so very helpful and sweet. I love her customer support and would recommended her to everyone. Thank you so much For your help!

February 5, 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thanks for the wonderful feedback about Dee T! We're thrilled she provided such helpful and sweet customer support.

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