Debt Free Advice - Barking and Dagenham Reviews 59

TrustScore 5 out of 5

4.8

Barking Learning Centre, 2 Town Square, IG11 7NB Barking, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am very happy with this appointment. I am very happy with the service. Shabana has lot of experience and has given good advice and told me pros and cons of all the options

Company replied

Rated 5 out of 5 stars

I had debt appointment with Shabana from Barking & Dagenham. I was struggling financially due my low income. Shabana identified my problem and advised me on that, on top of that she spoke to DWP to... See more

Company replied

Rated 5 out of 5 stars

Good afternoon! My advisor Karita was such a great personne, she helped me go through and speak up clearly concern my finances difficulties situations , my debts was a big problems in my life now I kn... See more

Company replied

Rated 4 out of 5 stars

Shabana was very thorough and meticulous. My debt problems remain, but I now have a clearer picture of how far my income falls below my outgoings. I do not yet know how I will resolve this, but I have... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Contact info

  • Barking Learning Centre, 2 Town Square, IG11 7NB, Barking, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

I am very happy with this appointment. I am very happy with the service. Shabana has lot of experience and has given good advice and told me pros and cons of all the options

October 23, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you so much for your positive 5 Star rating on your recent visit to Barking & Dagenham - we're happy Shabana was helpful!

Rated 5 out of 5 stars

Shabana was polite and explained things…

Shabana was polite and explained things clearly and repeated thing that I didn't understand

October 18, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thank you so much for your positive 5 Star rating on your recent visit to Barking and Dagenham - we're happy Shabana was helpful!

Rated 5 out of 5 stars

Helpful Service.

I am happy with the advice. Shabana advised me all of my options.Thank you Shabana.

September 26, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve the service for everyone and we are happy Shabana was helpful!

Rated 5 out of 5 stars

Carita was so nice and helpful

Carita was so nice and helpful, she explained to me about my financial situation and gave me several options, some of which i had no idea about, i think it was a very useful phone call and i really appreciate it.

September 19, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Barking & Dagenham.  We are ecstatic that your expectations were met and Carita was helpful!

Rated 5 out of 5 stars

My experience was wonderful beyond my expectation. My advisor - Shabana was very professional in every minute of our discussion, painstakenly explaining every information and rendering unique advice.

Shabana is a professional to the core. the reception was so cordial and painstakingly attentive throughout the duration of the advice. I got more than I was ever expecting.

September 11, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Rated 5 out of 5 stars

Advisor listened to all our questions…

Advisor listened to all our questions and concerns.
Great service

September 13, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

On behalf of us all at Debt Free Advice Barking & Dagenham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Rated 5 out of 5 stars

Good afternoon

Good afternoon! My advisor Karita was such a great personne, she helped me go through and speak up clearly concern my finances difficulties situations , my debts was a big problems in my life now I know what to hopefully. I salute Karita and thanks her a lots 🤗

September 12, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that Carita was helpful!

Rated 5 out of 5 stars

Super friendly and helpful

August 29, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

Rated 5 out of 5 stars

Excellent Service

I had debt appointment with Shabana from Barking & Dagenham. I was struggling financially due my low income. Shabana identified my problem and advised me on that, on top of that she spoke to DWP to reduce my deduction from UC which is sort of comfort for me.

Thanks for your Incredible support Shabana.

August 22, 2024
Unprompted review
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Reply from Debt Free Advice - Barking and Dagenham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Rated 5 out of 5 stars

Debt Management Council

My experience with Debt Free Advice was phenomenal. The team was welcoming and made every effort to advise me on the best options to solve my financial burdens. I was personally assigned to Shabana Shaf. She is lovely, compassionate about her job and deeply cares about her clients. Shabana was caring, understood my situation and most importantly provided great resource management council on reducing debt. I would absolutely recommend Debt Free Advice for any financial guidance, you will feel valued.

August 15, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice.  We are ecstatic that your expectations were met - and we were able to assist you and Shabana was helpful.

Rated 5 out of 5 stars

Thanks to Isabella for her professional help!

Thank you very much, Isabella, for your invaluable help! Your support has been extremely important to me and I couldn't have done it without you. Thank you for your professionalism and warmth!

August 8, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help and Isabella was helpful.

Rated 5 out of 5 stars

Very helpful service

Very helpful service, my advisor was kind and compassionate and gave me reassurance and the help I needed.

August 2, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thanks for the awesome review, Cathy! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Rated 5 out of 5 stars

Carita

Carita, forever greatful for your assistance in understanding what can be done.

Not only that, your confidence and reassurance was refreshing.

Definitely needs to be recognised for her passion in her work

August 1, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Carita. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Rated 5 out of 5 stars

Carita is very professional kind and…

Carita is very professional kind and helpful, she helped me prioritise and organise my debt problem. She is truly sincere in her dealings its hard to find such people nowadays.
Nisar M

July 26, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you for the wonderful review and for taking the time to share your feedback with Carita.  We are ecstatic that your expectations were met - and we were able to assist you!

Rated 5 out of 5 stars

Carita was so professional

Carita was so professional. She took out time to open all my letters that I had anxiety to deal with.
I feel so confident on how to deal with my debts.
I will recommend this service any day. Thank you so much Carita

July 25, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated.

Rated 4 out of 5 stars

I was given more information which I…

I was given more information which I didn't know before. They also helped me to understand that everything will be sorted out and that I just need to be patient.

July 19, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

We are grateful that you took the time out to leave us a review

Rated 5 out of 5 stars

Very profesional

July 18, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated!

Rated 5 out of 5 stars

Had a lovely lady called Carita

Had a lovely lady called Carita, she made me feel so at ease and really was sympathetic with my whole situation and never judged me or made me feel like I'd failed in any way. It is such a big step to make that decision to deal with your debt and to know that you can open up to someone without them judging you is such a weight lifted. I would urge anyone that is struggling to make the decision to go today. Trust me, was the best thing I've done in 2 yrs.

July 11, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you so much for your kind words, Jo. We really appreciate you taking the time to share your experience with us - and we agree, Carita is truly a gem to have on our team! We count ourselves lucky for clients like you.

Rated 5 out of 5 stars

Review

Carita was calm and a good listener. She showed a good understanding of how to support with the best debt-free advice. She provided me with a lot of reassurance and I am so pleased with her support

July 5, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thanks for the awesome review, Kehinde! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience and Carita was helpful.

Rated 5 out of 5 stars

Costumers service

Carita is caring, and helpful and explained things very well to my own understanding

July 5, 2024
Unprompted review
Debt Free Advice - Barking and Dagenham logo

Reply from Debt Free Advice - Barking and Dagenham

Thank you for the wonderful review and for taking the time to share your feedback with Carita.  We are ecstatic that your expectations were met - and we were able to assist you!

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