Debt Free Advice - Citizens Advice Bromley Reviews 3

TrustScore 4 out of 5

3.8

4 South St Bromley, BR1 1RH London, Greater London, GB


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Company details

  1. Debt Relief Service

Written by the company

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Contact info

  • 4 South St Bromley, BR1 1RH, London, Greater London, United Kingdom

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience with Citizens advice…

My experience with Citizens advice Bromley has been excellent from day one. Everyone I have dealt with have been polite, courteous, knowledgeable, non-judgemental, supportive and very helpful. Especially Yvonne. From face to face meeting to responding to emails quickly. I can't think of anything that can make their service any better. I am totally satisfied with all they have done for me.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Yvonne was absolutely amazing.

I saw Yvonne as I had been fighting an unwarranted parking fine. Months of headache and threats from the private parking company.
Yvonne dealt with my situation quickly, professionally and with such kindness. She sorted the problem out straight away.
No more headaches from the nasty parking thugs.
Outstanding service from Yvonne.

October 17, 2024
Unprompted review
Debt Free Advice - Citizens Advice Bromley logo

Reply from Debt Free Advice - Citizens Advice Bromley

Thank you for the wonderful review and for taking the time to share your feedback with Citizen Advice Bromley.  We are ecstatic that your expectations were met - and Yvonne was helpful!

Rated 3 out of 5 stars

I like the attention given to me to…

I like the attention given to me to explain everything and the fact that she wanted to help me as much as she can.
But unfortunately the reason I called was not treated as I would like.

October 17, 2024
Unprompted review
Debt Free Advice - Citizens Advice Bromley logo

Reply from Debt Free Advice - Citizens Advice Bromley

We really appreciate you taking the time to share your review with us

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