Debt Movement UK Reviews 

1,492
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Absolutely shocking service. Completed an IVA in May 2024 and in September 2026 it still remains active on the insolvency register because Debt Movement never updated them. I’ve sent the completion ce... See more

Rated 5 out of 5 stars

Me and my wife got our selves into bother with money ,after taking out our Iva for 6long years , it came to an end last August and with the fantastic help off Richard Lewis our debt manager/adviser it... See more

Company replied

Rated 5 out of 5 stars

I am so happy to finally completed my IVA journey. It's amazing to start debt free. Amazing support from Debt movement throughout my 5 years. And a massive. Thank you to Laura Rose on completing m... See more

Company replied

Rated 5 out of 5 stars

I can’t thank debt management enough for helping me on my journey. They’ve been incredible from start to finish. A special mention to Chan, very professional, friendly, always a speedy response to a... See more

Company replied

Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Institution
  4. Insolvency Service

About Debt Movement UK

Written by the company

Debt Movement UK

We know bad debt happens to good people which makes them feel worried and powerless.

At Debt Movement we provide professional debt guidance and services that help people move out of debt.

This empowers people to take control of their finances so they can live their best lives again.

By requesting a call back for free today you can start taking control of your finances, so you can live your best life again.

REQUEST FREE CALL BACK

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,492)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Getting there in the end

it was challenging time for me as I'm profoundly deaf, contacting IVA companies was very hard, I'm one of those people who having trouble using the phones to speak to a agent, unfortunately it was challenging they won't let me contact them thought third party due to data protection, however the company I was with is now in administration then debt management took over and they were understanding and happy to email me, which was best form of communation I've been with them for 4 years now and I got 11 months left on IVA, hopefully I can move on my next chapter of my life. Debt Management have been excellent and always try to help me with communation via email. once my debt clears in December 2024 then I can move on my life :)

January 10, 2024
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Ray,
We are incredibly grateful that you took the time to leave us a
review and feedback of your experience with us! We are proud of the service we offer our clients and pleased that we have been able to assist you! Only 11 more months until you complete your IVA, we are happy to continue supporting you on your IVA journey!
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Chan Busawon

I was completely overwhelmed with how well Chan dealt with my case and he was so Professional, I would give Chan 10 stars if I could.

Thnak-you once again Chan

January 10, 2024
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Jennie,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey and will pass on your kind words to Chan!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, Chan has been very helpful all through the process of the IVA also in sorting out the paperwork the process was smooth. Thank you Chan

November 8, 2023
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Paige,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey and will pass on your kind words to Chan!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish!
Really helpful & always available to answer any questions.

January 4, 2024
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Lewis,
We are incredibly grateful that you took the time to leave us a 5 star review and feedback of your experience with us! We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Chan was very helpful

Chan was very helpful, easy to talk too and professional.

January 2, 2024
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Jack,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey and will pass on your kind words to Chan!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 1 out of 5 stars

I started my journey with a different…

I started my journey with a different company and eventually ended up with Debt Movement U.K. from start to finish it was a dreadful experience. Rude, unprofessional, and the list goes on. It took me contacting FCA to eventually get my IVA sorted

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Good afternoon and thanks for your review. We're always looking at ways to improve the service we offer. I can see that you've previously spoken to the office about your concerns. If you need any further information in future then please don't hesitate to contact us. Kind regards, Debt Movement

Rated 5 out of 5 stars

Easy

Easy, no fuss, helpful staff, peace of mind

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Marzenna,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Excellent service and always…

Excellent service and always professional care

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hello!
Thank you for taking the time to leave us a review. We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 4 out of 5 stars

Life without debt

I started with debt movement when they were Jarvis and wi was sad when they changed to aperature, then once again changed to debt movement. I was just happy that my debt was being managed and that now fingers crossed it’s at an end. Thank you to all involved.

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Michele,
Thank you for taking the time to leave us a review and provide some feedback! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Easy to set up arrangement

Easy to set up arrangement. Helpful, polite staff

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Diane,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Trustful and helpful service!

Very good service!

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Mr Jankauskas,
We are incredibly grateful that you took the time to leave us a 5 star review! We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

The way you handled my account it was…

The way you handled my account it was very helpful thank you so much

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Paul,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Thank u excellent service with no…

Thank u excellent service with no pressure 🙂

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Jason,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Debt Management help me get back on my…

Debt Management help me get back on my feet with positive results on my financial journey whilst on my IVA and educated me on my finances and how to manage my money each month and they was only a phone call away if I needed to discuss anything

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Shaun,
We are incredibly grateful that you took the time to leave us a 5 star review and feedback of your experience with us! We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey! Congratulations on becoming debt free and have a lovely Christmas and New Year!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 4 out of 5 stars

Good service

Good service, responded when needed them too and was fortunate that my claim was closed rather quickly after making the last payment

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Saffran,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Pretty painless

Pretty painless. Apart from the yearly review, it was seamless, just pay and get on with life.

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Simon,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Really easy to set up

Really easy to set up, no judgement, easy monthly payments, reassuring staff

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Corinna,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

I feel free!!

I'm really happy with my experience with Debt movement. They helped me become debt free in the most dire of times. A weight has been lifted off my mind and shoulders and now I can look towards a brighter future. One thing Debt Movement could work on is the turn around for replying to emails and having a customer service phone number that can actually help instead of just relaying messages.

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Hayley,
We are incredibly grateful that you took the time to leave us a 5 star review and feedback of your experience with us! We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey! Congratulations on becoming debt free and have a lovely Christmas and New Year!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

The company have been silently working…

The company have been silently working in the background and helping where promised [agreements signed].

This has been a long journey, hard at times but if the need ever arose for help, DM were accommodating understanding and helpful.

I am very happy to have cleared my debt via this programme and am ready to start a fresh chapter.

Thank you :)
Have a great Christmas and a Fabulous New Year 2023!

December 15, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Manjit,
We are incredibly grateful that you took the time to leave us a 5 star review and feedback of your experience with us! We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey! Congratulations on becoming debt free and have a lovely Christmas and New Year too!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Good

Very helpful staff and good communication

December 18, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi James,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

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