Debt Movement UK Reviews 

1,492
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Completed my Iva in 2024. To find out in 2026 they never updated the insolvency register. Lost morgage offers new rented home for 2 years. 2 years and still shows as active totally messed up. Avoid. C... See more

Rated 5 out of 5 stars

Me and my wife got our selves into bother with money ,after taking out our Iva for 6long years , it came to an end last August and with the fantastic help off Richard Lewis our debt manager/adviser it... See more

Company replied

Rated 5 out of 5 stars

I am so happy to finally completed my IVA journey. It's amazing to start debt free. Amazing support from Debt movement throughout my 5 years. And a massive. Thank you to Laura Rose on completing m... See more

Company replied

Rated 5 out of 5 stars

I can’t thank debt management enough for helping me on my journey. They’ve been incredible from start to finish. A special mention to Chan, very professional, friendly, always a speedy response to a... See more

Company replied

Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Institution
  4. Insolvency Service

About Debt Movement UK

Written by the company

Debt Movement UK

We know bad debt happens to good people which makes them feel worried and powerless.

At Debt Movement we provide professional debt guidance and services that help people move out of debt.

This empowers people to take control of their finances so they can live their best lives again.

By requesting a call back for free today you can start taking control of your finances, so you can live your best life again.

REQUEST FREE CALL BACK

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

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(1,492)

1 review in the last 12 months

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Rated 4 out of 5 stars

Review on debt movement

This company seemed OK until they outsourced their inbound telephone lines.
I have never been able to dial them direct, it goes via a call centre.

This was my daughter's IVA which I was paying & the amount of commission they take is too high. This company took over a previous company & the service went down hill when they took over. Working in finance myself, I know the initial IVA company should have referred my daughter to step change, a debt charity, to set the IVA up but they didn't. Step change take no commission so more/all if the payments go to the creditors.
Having said that I am just glad the IVA is fully paid and my daughter can start to rebuild her finances, having been coerced into taking the credit by her partner. My daughter wasn't working at the time the payday loans were taken out, but it seems the payday loan companies don't care about checking their customers actually have an income.

December 16, 2023
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Richard,
Thank you so much for sharing your experience with us! We appreciate your feedback as we would like to offer our clients the best service possible.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

They were wonderful.

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Jacob,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

You change my life

You change my life . Thank you so much xxxx

December 15, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Jo,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey! Best wishes for the future.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Always ready with support and…

Always ready with support and understanding. My IVA completed in November 2023 and I am so glad I Debt Movement's support over the last 6 years.

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Denise,
Thank you so much for sharing your experience with us and giving us a 5 star review! We appreciate your kind words, and we are pleased we have been able to offer you the best service possible.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Great service provider

Really helpful and easy to use.
Made everything so simply to complete and always politely chased when something was missing. Would definitely recommend

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Haley,
We are incredibly grateful that you took the time to leave us a 5 star review. We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey! Congratulations on becoming debt free!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Very helpfull and a big relief when the…

Very helpfull and a big relief when the IVA is in place.

Thank You.

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hello!
Thank you so much for sharing your experience with us and giving us a 5 star review! We appreciate your kind words, and we are pleased we have been able to offer you the best service possible.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 4 out of 5 stars

when using telephone discussion

when using telephone discussion
Employee had answers and explained process

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Gail,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

When I had to phone and unsure of…

When I had to phone and unsure of things the people I spoke to were very helpful and explained everything

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Mrs White,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 4 out of 5 stars

Great services happy to help keep you…

Great services happy to help keep you informed

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Andrew,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Debt movement were very helpful they…

Debt movement were very helpful they sorted my debt put very quickly as I was being threatened by bailiffs they were very helpful with sending documents through and always kept me up dated throughout the years.

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Debbie,
We are incredibly grateful that you took the time to leave us a 5 star review. We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 4 out of 5 stars

Never had any issues at all paid what I…

Never had any issues at all paid what I was supposed to now I'm all finished thank you 😊

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Sammy,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Am so happy to know that am dept…

Am so happy to know that am dept free am very greatful for your help

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hello!
Thank you so much for sharing your experience with us and giving us a 5 star review! We appreciate your kind words, and we are pleased we have been able to offer you the best service possible.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Extremely happy

Extremely happy, Now all my debts are gone, I couldn’t be more happy having money to myself and have freedom to do the things I couldn’t do before. Really good service help me out loads and make everything easier to understand. I would really recommend to anyone that is struggling with debt don’t do it alone get the help you need.

A big thank you to everyone at debt movement for there services.

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi James,
We are incredibly grateful that you took the time to leave us a 5 star review. We are proud of the service we offer our clients and pleased that we have been able to assist you on your IVA journey! Congratulations on becoming debt free!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Very helpful

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Lian,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Never had any problems,helpful…

Never had any problems,helpful team,solve my problems quick,was happy to be with you guys🙂

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hello!
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

supportive and helpful

December 14, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Hi Carol,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Richard was a brilliant help

Richard was a brilliant help. Excellent service.

December 13, 2023
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Shelley,
Thank you for taking the time to leave us a 5 star review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

I was so worried about my debts and…

I was so worried about my debts and debt movement has done all there best to assist me through out the process, now am free of debt , thank to there hard work, i have to give especial thanks to chan Busawon he was very helpful to me

December 8, 2023
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi Burama,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 5 out of 5 stars

Having dealt with both Chan & Mark…

Having dealt with both Chan & Mark Clibbens in handling the creditors after 6 years of paying into this debt all of my creditors agreed to finalise this IVA I am so very relieved especially just before Christmas 🎄 especially as I am no longer able to work thank you again

November 30, 2023
Unprompted review
Debt Movement UK logo

Reply from Debt Movement UK

Hi,
Thank you so much for sharing your experience with us and giving us a 5 star review! We appreciate your kind words, these will be passed on to both Chan and Mark! We are pleased we have been able to offer you the best service possible.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.

Rated 1 out of 5 stars

It took me nearly 2yrs to talk to…

It took me nearly 2yrs to talk to someone with a brain to understand I had completed my I.V.A, they kept saying I owed money when I didn't However the lady I spoke to last was most helpful, she took time to work through my account and find other people's mistakes! Its Been very stressful experience

November 22, 2023
Debt Movement UK logo

Reply from Debt Movement UK

Good afternoon. Sorry to hear that you've experiences issues with the service. We'll reach out to you directly regarding this. Kind regards, Debt Movement.

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