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Decalshouse Reviews 463

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TrustScore 1.5 out of 5

1.6

Laser Cutting Service
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were let down by their experience overall. Many people encountered significant issues with their orders, often waiting extended periods without receiving their items. Customers also reported a complete lack of communication from the company, with emails bouncing back and no effective way to contact support regarding their missing orders. The response time to inquiries was consistently poor, leading to further frustration. Conversely, a small portion of people felt satisfied with their experience, noting that their decals arrived and were of good quality. Some even mentioned prompt email replies and relatively fast delivery, despite the general sentiment of poor communication and slow service.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product quality and delivery. While some reviewers are very happy with... See more

Customer communications

Consumers consistently express frustration with the company's contact methods. Many reviewers report that... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more

Company details

  1. Laser Cutting Service

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals

Contact info

1.6

Bad

TrustScore 1.5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

DO NOT USE THESE SCAMMERS

Clowns of the highest order

AVOID THESE SCAMMERS

STAY AWAY

DO NOT BUY ANYTHING

DO NOT PAY FOR ANYTHING

GO ELSEWHERE

KEEP AWAY

YOU RECEIVE NOTHING

NOTHING

DO NOT USE THESE CLOWNS

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

Crap company

I ordered a sticker on the 5th Dec 2023. I’ve emailed numerous times and have had no reply. Worst of the worst company. DO NOT PURCHASE FROM THIS COMPANY!! 😡🤬🤬

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered decals 17 December 23 despite…

Ordered decals 17 December 23 despite 2x unanswered emails nothing by 4th January 24.
Should have checked them out. UK web address but based in Lithuania.
Also ordered decals from another Lithuania company Inspeed (on eBay) which arrived quickly and were excellent quality I just hope they don't tarred with the same brush.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars

Add me to the body count.

Add me to the body count.
Six weeks since ordering and nothing to show for it. Unable to raise a response by contact form and emails.
I think I remember seeing something about Lithuania on the website. I should have pulled out - this is obviously an eastern European scam.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Obviously scammed

Ordered at the start of September 2023, it is now 28th December and still no order sent. No reply to email, nothing. Do not order from this company.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Giving them one star is over generous

Giving them one star is over generous. I placed an order, and paid for it, over a month ago but have heard nothing since. Their website states my order is still processing. Have emailed them twice but no response. Avoid them at all costs.

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

Agree with everyone unfortunately

Agree with everyone unfortunately. Absolute fraud. Will pass their details to the relevant authorities and hopefully get them deleted. Pity these flogs exist though.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Sadly the poor reviews seem justified ... see recent update

Sadly the poor reviews seem justified. I placed an order, the money was taken and then declared the order had been priority shipped. That was three weeks ago and nothing has been received. Tried contacting Customer Services several times but had no response from them.
Since placing my order I have been inundated with spam emails so I suspect my details have been past to other parties therefore order at your own risk...
UPDATE .... The order I placed in early November 2023 finally arrived in February 2024 though still no response from their customer service.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

DO NOT USE

I ordered some stickers in September this year, it's now the end of November.
Like everyone else they took my money.
They don't respond to emails or through their website.
It may be a small amount of money I paid, but that's not the point.
Absolutely poor communications Zero customer service.
Should have checked the reviews first.
Don't get SCAMMED stay away from these people.
I'm really annoyed with them 😡

November 28, 2023
Unprompted review

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