I’m really impressed with the quality. The decant bottles are solid metal, not cheap plastic, and the sprayers produce a nice fine mist. Everything was packaged securely and shipped quickly. Scents... See more
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Review summary
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What people talk about most
Based on these reviews
Doing business with an unknown company is always a gamble...Will the item(s) arrive timely?...Will the item(s) be as described?....Will there be any of the items requiring customer service interventio... See more
Company replied
Decant X is my go to for perfume samples. They have a great selection, fast shipping, good communication, and the bottles they use have great sprayers (better than what I get directly from the produc... See more
Company replied
DecantX is a great decant site. They have a huge selection, quick shipping, and plenty of sales to make their decants affordable. I had a mixup with a recent order and they were prompt in resolving it... See more
Company replied
Company details
Written by the company
DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great! Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission! We ensure quick and efficient shipping worldwide with free shipping within the U.S. Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!
Contact info
Miami, United States
- 305-209-0161
- sales@decantx.com
- decantx.com
4.5
Excellent
2K reviews
Replied to 35% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Try before you buy!
DecantX is the best way to test out perfumes before splurging on a full bottle. Haven’t you ever loved a scent in store, then worn it at home and it turned nauseating? They have every perfume you could ever want and their service is fantastic. My orders are filled the same day and super fast shipping is free! I had an issue with a recent order and was able to communicate with a real person and got it resolved that day. Honestly, DecantX is the only way to go! ⭐️⭐️⭐️⭐️⭐️
February 6, 2026
Unprompted review
Amazing experience!
First of all, the best selections of perfume and cologne along with exceptional and attentive customer service- will continue to order!
February 2, 2026
Unprompted review
My fragrance arrived very quickly
My fragrance arrived very quickly. It smells so good! I’ve already purchased more fragrances and awaiting them! Thank you
January 25, 2026
Always prompt and well secured
Always prompt and well secured. I never feel like it’s “not the real thing “. Definitely reputable and legit. One of the sale items I ordered was already sold out and they let me know right away and gave me options for a replacement or refund.
January 25, 2026
I've been shopping with them for about…
I've been shopping with them for about a year. I've This is where I get most of my decants. I've a lot of money! I'm very happy with them!
January 25, 2026
Not Pleased
Ordered Tom ford F'ing fabolous, Creed Aventura, and bond #9 Sutton place. All three were terrible and didn't smell like original. They were so bad they gave me a headache and the tom ford I had to scrub my skin to get the terrible smell off because it was making me gag.
October 4, 2025
Unprompted review
DecantX has been amazing to work with…
DecantX has been amazing to work with and their products are fantastic!
January 20, 2026
Unprompted review
Reply from DecantX
Thank you for the great feedback! We’re so glad to hear you’ve had an amazing experience with us and are enjoying the products. We truly appreciate your support!
Good Problem-Solving Customer Service
I had an issue with one of the fragrances, but after reaching out they really held me come to a positive resolution. I feel very happy with the outcome and will continue shopping with DecantX.
January 19, 2026
Unprompted review
Reply from DecantX
Thank you so much for the kind feedback. We’re glad to hear our team was able to help resolve the issue and turn it into a positive experience. Your satisfaction means a lot to us, and we truly appreciate you continuing to shop with DecantX.
Highly recommend DecantX
I have had a great experience exploring so many decants from here, samples are always well priced and arrive in great condition. The customer support is very quick and helpful to resolve any issues as well. Highly recommend!
January 16, 2026
Unprompted review
Reply from DecantX
We’re really glad you’ve had a great experience with our pricing, packaging, and support. Thank you for your support!
Great company prompt response with…
Great company prompt response with customer service. Great prices
January 14, 2026
Unprompted review
Reply from DecantX
We’re glad to hear you were happy with the prompt customer service and our pricing. We appreciate your support!
Quality Customer Support
My first order was delivered to the wrong address via FedEx, however the awesome people at DecantX were able to remedy the situation quickly. You all have great customer service, keep it up! 👍
January 5, 2026
Unprompted review
Reply from DecantX
Thank you for the kind feedback! We’re sorry for the delivery issue with the carrier, but we’re glad our team was able to resolve it quickly for you. Providing great customer service is very important to us, and we appreciate your support and encouragement!
Doing business with an unknown company…
Doing business with an unknown company is always a gamble...Will the item(s) arrive timely?...Will the item(s) be as described?....Will there be any of the items requiring customer service intervention?....Will the service desk be competent, courteous and open minded addressing a complaint?......In purchasing from DecantX over the holidays, I experienced agreeable outcomes over all these milestones mentioned.....I must commend them for running their operations so professionally...Their's should be a case study for any business school offering an MBA.......PH 1/13/26
January 13, 2026
Unprompted review
Reply from DecantX
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate you giving us a chance, especially during the busy holiday period, and we’re glad to hear that every part of the experience met your expectations.
Your comments about our operations, customer service, and overall professionalism mean a great deal to us. Being described as a case study for an MBA program is an incredible compliment, and one our entire team is grateful for.
Thank you again for your trust and support. We look forward to serving you again in the future.
Excellent products and customer service
I have been impressed with the quality of the products and even more impressed that when I had an issue with a defective atomizer they were quick to help me attempt to troubleshoot it and find a solution. Would recommend buying from them! Very responsive and shipping is fast too.
January 8, 2026
Unprompted review
Reply from DecantX
We’re glad to hear you were impressed with the product quality and that our team was able to respond quickly and help resolve the atomizer issue. Fast support and shipping are very important to us, and we appreciate the recommendation and your support.
I had a great experience with DecantX
I had a great experience with DecantX. Their staff was extremely helpful and professional, and they resolved my issue quickly and efficiently. I really appreciated how smoothly everything was handled and how courteous they were throughout the process. I was very happy with the way my purchase issue was resolved, and I would definitely use their services again in the future. Thank you so much! :)
January 5, 2026
Unprompted review
Reply from DecantX
We’re really glad to hear you had a great experience and that our team was able to resolve your issue quickly and smoothly. Providing helpful, professional, and courteous service is very important to us, so it means a lot to know it made a difference. We truly appreciate your support and look forward to serving you again in the future. 😊
Great service!
Reasonable shipping speed, and love the service that you offer! I never want to blind buy a perfume ever again, and being able to buy reasonably priced decants is a lifesaver!
December 25, 2025
Reply from DecantX
We’re glad to hear you’re happy with the service and shipping speed. Avoiding blind buys is exactly why we do what we do, and we’re happy our decants make exploring fragrances easier and more affordable for you.
Great customer service
Had a couple of problems with the atomizers, but after reaching out, had a solution within an hour. Emails were very quickly returned.
January 7, 2026
Unprompted review
Reply from DecantX
We’re glad to hear our team was able to resolve the atomizer issues quickly and respond to your emails right away. We appreciate your understanding and support!
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