Decathlon România Reviews 23

TrustScore 2.5 out of 5

2.6

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Company details

  1. Sportswear Store
  2. Activewear Store
  3. Outdoor Sports Store

Information provided by various external sources

Decathlon.ro: peste 50 de sporturi sub același acoperiș - online și în magazine.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

My order can't be completed

The order process encounters errors at the delivery step. The order cannot be completed. I’ve been trying for two days. I emailed Decathlon and they haven’t responded, and on Facebook they’re using a useless AI.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

I was în Cluj Napoca at Vivo .I asked…

I was în Cluj Napoca at Vivo .I asked for volieyball pants . I asked two employees they were talking to eachader and laughing. They responded that they only had it on the site and the pants I showed them weren't for volleyball .I went on the site and it had volleyball pants . When the pants came to my home they were the same pants I shoed them.
I'm not fine with the fact I paid the transport.
They weren't paing atention.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great for cheap work / everyday products

I bought new products at bargain prices from them, to use for everyday work and other tasks. They're not amazing products, but I could order them easily, pay no shipping, and find exactly the right sizes in minutes.

I wasted countless hours shopping around my city when I could have just ordered from Decathlon. I'll never shop locally again for items like this.

I used their website.

The only complaint I have is that you need to add a billing address outside of checkout if you use Easybox delivery. It was a bit weird to do but not impossible.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Aggressive marketing

I spent 2 minutes (a google search led me there) on this site and I got a full screen pop up for their app at least 10 times. Insane aggressive tactics, never want this experience again

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

They make sport affordable, durable and enjoyable

Over time I bought all kind of sports stuff from Decathlon. From sports shoes, shorts, T-shirts and a double layered jacked, to dumbbells and a camping table. I like the way the store is organised for each sport, and I almost always find a person there to ask if I can't find something. Their new auto scanners don't always work, but I don't mind. What I bought from them lasted me years, and it was also affordable. I like that they stick to their slogan: "Sport for all, all for sport!" :)

July 27, 2024
Rated 2 out of 5 stars

The incompetence of Decathlon employees is surpassed only by their lack of interest in their customers

I purchased some sneakers from my local Decathlon store, but they were not in stock locally. Instead of notifying me of this and thus trying to order online, they canceled the order directly and also canceled the voucher I had originally received. When I notified the customer service by email I received a reply that the voucher will be valid if I reorder. Surprise! It was not valid. The incompetence of Decathlon employees is surpassed only by their lack of interest in their customers. Too bad, because Decathlon has some nice products, thus the 2 stars instead of just one.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

3 weeks and no updates

I am waiting for my order for 2 weeks already, which was supposed to be delivered today.
When I reached out to their support to ask why it didn't, they said that they already informed me it will be delayed by an additional week. Well, i have not received that information through any channel.
All in all, I will be waiting 3 weeks now for my products AND I will have to go pick them up from their shop in the middle of nowhere. The only good thing about Decathlon is their products.

April 19, 2021
Unprompted review
Show reviews in all languages. (23 reviews)

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