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A DECOKICKS é uma empresa líder no mercado português de sneakers limitados e exclusivos, oferecendo uma experiência de compra excecional tanto no seu site, decokicks.pt, como na sua loja em Lisboa. O nosso compromisso com a autenticidade e exclusividade reflete-se em cada produto que oferecemos, desde os mais recentes lançamentos até os clássicos intemporais. Valorizamos a satisfação do cliente acima de tudo, garantindo transparência, segurança e eficiência em todas as interações. Com uma equipa dedicada e um histórico comprovado de excelência, confie na DECOKICKS para satisfazer todas as suas necessidades de sneakers com confiança e veracidade.
Rua Frederico de Brito 11C, Lisboa, 1750-065, Lisboa, Portugal
3.6
79 reviews
Hasn’t replied to negative reviews
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Hi! I sold my shoe to deco 4 months ago. Terrible service , he doesn’t answer to me and he keeps promising me that he will pay. We closed a deal in november after a few months that he will pay me before 31 december 2024. Right nox its the end of january 2025 and he still didnt pay. I don’t recommend buying or selling here because he scams people!
BE CAREFUL
Very good shop with very nice people. The website was perfect and the prices were reasonable. The shoes were sent the next day in a perfect condition.
Reply from DECOKICKS
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our shop and team. It's great to know that you found our website easy to use, our prices reasonable, and that your order arrived quickly and in perfect condition. Your satisfaction means the world to us, and we hope to serve you again soon!
Best shop in Portugal!
Website is even better and is so easy to use, cheap and best shoes :)
Shoes arrived at my house in less than a week!
Reply from DECOKICKS
Claro! Aqui está um exemplo de resposta para um review positivo no Trustpilot:
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**Resposta:**
Muito obrigado pelo seu feedback tão positivo! Ficamos extremamente felizes por saber que teve uma experiência agradável connosco. A sua satisfação é a nossa maior prioridade, e comentários como o seu motivam-nos a continuar a oferecer o melhor serviço possível. Estamos ao seu dispor para o que precisar!
Cumprimentos,
Filipe Luis
DECOKICKS
I shipped it to holland and it took a little but it was worth it and I am very happy with the shoes. I recommend this company.
Reply from DECOKICKS
Hello Tiago, thanks for your review!
Enjoy your new sneakers!
Best regards,
DECOKICKS
Ana Alves
I have very happy how everything was sorted out by Decokicks.
After a missunderstanding that was clarified in the end I have received my package in less than 5 days.
The conversation with the shop was very nice and amooth this time.
Thank you Decokicks! For sure in the future more orders will come from my side!
Reply from DECOKICKS
Hello Ana, we are truly sorry for your experience.
Selling limited sneakers is our job, and sometimes high demand may cause some stock fails in our system.
By the time of your order, we had a Instagram Reels going viral and we got more orders than usual, and thats why we couldn’t fulfill your order.
I hope you understand and apologize for the inconvenience, you are truly sorry for this.
We promise that your next experience with us will be a lot better.
Best regards,
Filipe Luis
DECOKICKS
I just wanted to say a huge thank you for sorting out my order. I am very grateful. I was personally called when my order had gone astray and they made every effort to get it to me. Thank you for the shoes and your service.
Reply from DECOKICKS
Hello Stephanie!!
Thank you so much for your feedback!
Enjoy your sneakers! 👟
Perfect delivery! The shoes I ordered were delivered in 3 days, in perfect condition and at the best price I could find online!
Reply from DECOKICKS
Obrigado pelo teu feedback Dário!
Enjoy your sneakers 👟
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