Deconovo UK Reviews 

344
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered 2 pairs, Turquoise & Mellow Yellow, delivered within a couple of days, by Amazon, 2 separate deliveries, obviously working very late on Sat. V Impressed. Both pairs rich vibrant colors, compl... See more

Rated 5 out of 5 stars

Absolutely in love with these curtains A little light dose shine through in the morning so if your expected complete black out this is not the case however for me it’s not a problem as material rema... See more

Rated 5 out of 5 stars

Great communication, fast delivery. Curtains well packaged. Ordering online from somewhere you’ve never heard of can be a bit hit or miss but they are great quality and hang lovely. Would definitel... See more

Rated 5 out of 5 stars

Delivery went well and curtains turned out better than expected. Blackout quality is effective and the option to buy individual, odd numbered panels of differing dimensions instead of pairs worked pe... See more

Company details

  1. Curtain Supplier and Maker

Written by the company

Deconovo is all about affordable and modern home decor. Our European and US-based designers spend their time exploring the latest trends to make sure that our range of stylish home decor products are always on point. Throughout the years we have expanded our catalog to all home decor categories, adding sofa covers, cushion covers, chair covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles and so on. Our company culture is about authenticity, simplicity, and reliability. The exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to impact people around us and the local community to live better and realize their true potential.


Contact info

4.0

Great

TrustScore 4 out of 5

344 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(344)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling service

Appalling service. Order cancelled by them without explanation: and a simple email asking why just ignored (surprise).

October 16, 2022
Unprompted review
Deconovo UK logo

Reply from Deconovo UK

Apologies for any inconvenience. We tried to contact you but with no luck. And there is no email address left so email cannot be sent.

Rated 2 out of 5 stars

The curtain isn't wide enough although…

The curtain isn't wide enough although I measured it. Reason is the hoops cause the fabric to sit in waves which has not been taken into account in the measurements given online, ie it doesn't stretch the 82" advertised

September 28, 2022
Rated 5 out of 5 stars

Having recently redecorated our lounge

Having recently redecorated our lounge, we also bought new curtains from you. I stupidly tried, in vain, to remember the sizing of the curtains we bought previous from elsewhere. I completely got both sets of new curtains wrong, so then had to send them back.
All of the sending of the curtains back is done online and I'm not very good with technology. But Deconova were absolutely brilliant in helping me through it, and I might add, very patient with me.
I managed to email back and take a photo of returned curtain receipts for a refund and send them by email. They always got back to me promptly.
I now have the proper measurements of the 2nd lot of curtains which have arrived and are up and hanging beautifully. I just have to buy a curtain steamer to get the creases out. Ironing is not an option as I hate ironing!!
SO, Deconovo, thankyou.
I will definitely be using you again.

September 9, 2022
Rated 5 out of 5 stars

Fabulous curtains

Fabulous curtains. Ironed well, look great. I got navy and silver foil. Nothing negative to say. Quick delivery. Really pleased with the price, cant understand the negative reviews at all.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Curtain is wrong size

September 3, 2022
Deconovo UK logo

Reply from Deconovo UK

Please contact info@deconovo.co.uk. A repalcement or refund can be issued if we send wrong items. Apologies for any inconvenience

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