Decor4Homes Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Furniture Store

Written by the company

At Decor4Homes; we offer customers premium furniture pieces and sets, including bedroom sets, dining table sets, dining room sets, living room sets, sofa sets, and a HUGE selection of modular and sectional sofas and sofa sets and much more to create your ideal space. We pride ourselves on our meticulous selection of high quality and reliable solutions from reputable brands and manufacturers, combined with free shipping and competitive pricing. Most of our products are manufacturer direct and our overhead is low. This means you can feel confident knowing that you are getting quality products directly from the warehouse of your favorite brands. We are dedicated to giving our customers an unforgettable shopping experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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Rated 5 out of 5 stars

Dining room set

I ordered a table and chair set. While it took a bit longer than expected to arrive we got regular updates. Unfortunately, the table arrived damaged. David was quick to send out a new one. We are expecting it next week. Again we were regularly updated. The quality of the table and chairs are what we expected, but hands down the customer service exceeded all expectations. I would definitely shop here again.

February 19, 2022
Rated 3 out of 5 stars

Great customer service. Bad inventory management

If it weren't for the great customer service and engagement, it'd be 1 star.

The website lists products for sale that are not in stock, and cannot be stocked.

If they have what you need, it's awesome. If they don't, there's no way of telling from the website. You just have to order and hope they've got it.

February 8, 2022
Decor4Homes logo

Reply from Decor4Homes

Hi Nate, my apologies about the lack of inventory on the bed you purchased. Unfortunately, manufacturers do not provide us with a live stream of their inventory levels and the bed you ordered sold our prior to my receipt of the recent update. Thanks again for stopping by and for commenting on the great customer service :)

Rated 5 out of 5 stars

Happy Customer / Great Dining Set

customer who purchased this item.
Verified purchase
ANDREWS: ANTIQUE WHITE AND CHESTNUT BROWN 5 PIECE 60" RECTANGULAR EXTENDABLE DINING SET, BY SUNSET TRADING - I was very hesitant to order such a large furniture purchase online, let alone from an unfamiliar website. But prior correspondence/customer service (several) was very prompt and reassuring, refreshing in this day and age, so I finally pulled the trigger. And unbelievably, it was delivered two days later! The set arrived in perfect condition, well packaged but easy to unpack. It's well made, with a good weight to it; not light weight like sets you see in discount stores. Assembly took about an hour and was easy to do. The color of the stained wood is dark brown with some chestnut brown highlights (maybe can be seen in my pic). The white is not a stark white, but still white (not "buttermilk" color some sets are) in a matte finish but wipeable. I searched both online and in stores for the set I wanted, in the size I needed, and this set was competitively priced with everything I've seen. All and all, I'm a happy gal to have finally purchased this set.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Pleasant Experience

The ordering process was easy, fast, and efficient. The white-glove delivery was done without any incident or damage. The entire process from beginning to completion was a pleasure and I would highly recommend Decor4Homes to anyone looking for a pleasant furniture purchasing experience.

November 10, 2021
Rated 5 out of 5 stars

Amazing service

Amazing service! I made a mistake on my end and they were able to resolve it and keep everything moving. Great company to work with! Will buy again from them for sure.

November 9, 2021
Rated 5 out of 5 stars

I could not be happier with the…

I could not be happier with the customer service I received from Decor4homes. I have never done business with an online company that replied to my emails almost immediately and answered all my questions promptly and in such a friendly manner. I will be using thing company in the future! If they had a rating of 10 stars it wouldn’t be enough!!

November 3, 2021
Rated 5 out of 5 stars

Very pleased

The selection and pricing were excellent.
The entire process was superb except for shipping. Granted I'm in Denver and this shipped from NH, but we ordered and paid on Oct. 6th, ready for pick up Oct. 8, the sofa won't be delivered till Nov. 9th.

November 2, 2021

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