Ordered two beautiful red glass vases which arrived today. Absolutely delighted with them. Came via Royal Mail. Packaging was excellent. Kept really well informed about delivery. Don't hesitate to ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The order was for terracotta bowls. All were received nicely packaged for transport. No damage and good value for money. Delivery was fairly quick. Courier was DPD, who messed up on the first delivery... See more
I selected two candles for my mantlepiece from DecorativeQ. I’d shopped around a bit and was horrified by the ridiculous amount some places were expecting for plain candles. I liked the range of colou... See more
Excellent customer care . I was sent sliced dried orangrd instead of whole dried oranges and literally within a couple of hours of me emailing I received both a phone and an email apologising . I rec... See more
Company details
Written by the company
An online store specialising in decorating your home and office for every occasion. Our stylish products include Trendy Vases, Candles and Candle Holders, Decorative Ceramic Pot Covers, Artificial & Silk Flowers and Plants, Baskets and Lanterns.
Contact info
Christie Drive, Huntingdon, PE29 6JP, Cambridgeshire , United Kingdom
- sales@decorativeq.com
- decorativeq.com
Lovely little pots.
Lovely little pots.
No damage.
Extremely well packaged.
Arrived in good time.
November 14, 2022
Excellent company great products and…
Excellent company great products and service highly recommend them
November 25, 2022
Excellent service, Highly recommended.
I have been looking for some small terracotta pots at a reasonable price. During a Google search I found DecorativeQ Home Decor. I decided to give them a go. I held out little chance that they would arrive in one piece but was I ever surprised. They were extremely well packaged. I was so pleased I immediately ordered some more. These too arrived intact and in two days as per the first order.
Excellent service... thank you.
November 4, 2022
This company is great!
This company is great!
Jay couldn't be anymore helpful. Very fast shipping, great quality products and great communication.
I would recommend this company to everyone.
October 21, 2022
Pots are nice
Pots are nice, packaged very well and send speadily BUT... I assumed 9cmx8cm would be a 9cm pot but it isn't it is 8cm so too small for what I wanted, it does say this in the description I later found so my fault for not reading but had it said 8cmx9cm I would've known.
October 1, 2022
Great customer service during postal…
Great customer service during postal strikes. Thank you
October 3, 2022
I’m still waiting for my delivery…
I’m still waiting for my delivery placed Saturday and there isn’t a phone number to contact you yet you are asking how are you doing 🤷
September 29, 2022
Reply from DecorativeQ Home Decor
Hi, We are really sorry to hear you haven't received your parcel and before the TrustPilot email reached you. You placed the order on Saturday and we posted it out Monday, we will track the order and get back to you.
Terracotta bowls
The order was for terracotta bowls. All were received nicely packaged for transport. No damage and good value for money. Delivery was fairly quick. Courier was DPD, who messed up on the first delivery attempt, sayigng that they had called, but they hadn't. Fortunately the driver redelivered the next day, so all was not lost.
September 25, 2022
Fabulous service from jay
September 12, 2022
Arrived super quickly and in perfect…
Arrived super quickly and in perfect condition. Great price too.
September 9, 2022
Good prompt service
Bought tiny terracotta pots for party, all arrived promptly, well packed with no breakages.
September 9, 2022
There great fine size love them
August 25, 2022
Good quality products and exceptional…
Good quality products and exceptional customer service
August 21, 2022
Professional first class service
Very impressed with this Company.Good website,quality products at fair prices.My candles arrived in quality packaging. I will.definitly be ordering again
August 15, 2022
Excellent service
I have ordered several times now. Delivery is prompt and pricing suits my business needs. Keep up the good work, definitely ordering again.
August 2, 2022
Five star service
I could not ask for a better service. Jay went above and beyond, you have a customer for life
July 17, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.