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Rated 5 out of 5 stars

They have excellent customer service very accommodating and direct to the point. They also respond promptly and provide all necessary information that you will require. I would specially like to thank... See more

Rated 3 out of 5 stars

Slow customer service, waiting around 30min for an answer from chat support. But at least they have sorted out everything that I asked for.

Rated 5 out of 5 stars

Dear Zoe, It was a great experience to shop here. However, I need to manage my finances for a moment. I'm so sorry, I'll be back when i can. Thank you Thank you Escalation Team.

Rated 4 out of 5 stars

Issue is being taken care of. I appreciate them reaching out in making sure my issue is being addressed. Good job on that!

4.0

Great

TrustScore 4 out of 5

150 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Frankly my experience was not great

Frankly my experience was not great, cause I never received communication as to why I was constantly debited without knowing what I would get in return. Secondly I have to go through a process just to be refunded yet debits were going through in your favour without any hustle.

June 13, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent and responsive customer service

I was contacted by Phoebe from the Escalation Team and was pleasantly surprised by how quickly and professionally my concerns were addressed. She handled everything with care and provided helpful support throughout the process. I truly appreciate her assistance and the overall service. Thank you!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

SOLUTION

I am very grateful for the attention they gave me in resolving my case. They were very professional and cordial, and this always leaves a great impression.

April 9, 2025
Unprompted review

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