DeedClaim Reviews 

197
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I'm with all the other BAD experiences. I completed al the information for a TOD document, got to the payment screen and provided info for the $29.99 charge, and then NOTHING! No download, no email... See more

Rated 1 out of 5 stars

Tried to make quitclaim deed, final document came out all wrong.it was correct on their summary page, but useless as it came out. Edit attempts failed.Tried to contact them to get it corrected , emai... See more

Rated 1 out of 5 stars

They promise "satisfaction guaranteed"; however, my request for correcting my document has gotten zero response - only an email that says "a ticket has been created" whatever in hell that means. It h... See more

Rated 1 out of 5 stars

Double-charged my credit card for $59.99 for a single deed. Have tried numerous times to contact DeedClaim, but not response. Terrible company.

Company details

  1. Legal Services

Information provided by various external sources

DeedClaim is an online deed preparation service that allows real estate professionals and other individuals to create customized, state-specific deeds in minutes. Transfer real estate quickly and easily.


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1.1

Bad

TrustScore 1 out of 5

197 reviews

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1.1

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(197)

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Rated 5 out of 5 stars

They made it easy to follow and were …

They made it easy to follow and were super quick

May 5, 2017
Unprompted review
DeedClaim logo

Reply from DeedClaim

Thank you for taking the time to leave positive feedback, Travis. These types of reviews mean a lot to our business. I'm glad to see "quick" and "easy" in your description, because those are two of the three things we strive for (the third being accuracy).

Rated 5 out of 5 stars

All Around Easy

The form was easy to fill out. The payment was made with ease and was affordable.

I had an issue, contacted chat and the issue was resolved quickly. The representative was very helpful.

Thank you!

May 3, 2017
Unprompted review
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Reply from DeedClaim

Thank you for leaving such a detailed review, Denise. It's good to hear that you had a positive experience and that we were able to help resolve your issue.

Rated 5 out of 5 stars

Well Done..appre

Well Done..appreciated

May 1, 2017
Unprompted review
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Reply from DeedClaim

Thank you for the feedback, Jennie. We appreciate your business.

Rated 5 out of 5 stars

Enhanced Life Estate Deed

Very helpful website to use. I entered all the answers to questions asked and Deed Claim generated my Enhanced Life Estate Deed. I would recommend them to others. Their prices are very reasonable.

April 25, 2017
Unprompted review
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Reply from DeedClaim

Thank you for taking the time to leave such a detailed and helpful review, Ruth. It is good to hear that you found the website to be helpful and the prices to be reasonable.

Rated 5 out of 5 stars

Good research provided

I appreciated the research information provided about Texas law so that I could determine the correct deed for my situation. It was very helpful.
Creating the deed was easy with the interview provided.

April 24, 2017
Unprompted review
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Reply from DeedClaim

Thank you for the thoughtful and detailed review, Jean. Great feedback.

Rated 5 out of 5 stars

DeedClaim was very easy and helpful

DeedClaim was very easy and helpful. It saved me time and trips from one city to the other 70 miles away.

April 22, 2017
Unprompted review
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Reply from DeedClaim

Thank you for taking a few minutes to leave a review, Bob. Reviews like these are very important to our business. I'm glad to hear that it was easy and helpful and saved you from having to drive from one city to another.

Rated 2 out of 5 stars

The deed was not accurate.

April 21, 2017
Unprompted review
DeedClaim logo

Reply from DeedClaim

Thanks for using DeedClaim.com, Raysa.

You mentioned that you felt that the deed was not accurate. Without more information, we don't know what you believe was incorrect.

We went back and reviewed the deed you created, and it corresponds with the answers that you gave in the interview. We can't see any deficiencies on our end based on the selections you made in the interview and the document that you received.

Sometimes inaccuracies are caused by inputting the wrong information (which can happen to anyone), and we are always ready to help our users correct that. And if you think there is a problem on our end, we would love to hear that as well.

In any event, I wish that you had allowed us to help you with your issue before leaving a negative review. If you would like further assistance, we remain willing and ready to help.

Rated 5 out of 5 stars

The information was easy to understand …

The information was easy to understand so I was able to create the correct document needed. The document creating tool was user friendly.

April 20, 2017
Unprompted review
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Reply from DeedClaim

Thank you for the kind review, Suzanne. I'm glad to hear that the Deed Generator was user-friendly and that you were able to create the deed that you needed.

Rated 5 out of 5 stars

The entire process made everything so …

The entire process made everything so easy...I would recommend in a heartbeat.

April 15, 2017
Unprompted review
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Reply from DeedClaim

Thanks for taking a few minutes to leave a review, Ralph. It's always great to hear that our customers would recommend us to others.

Rated 5 out of 5 stars

easy to use and great help from the …

easy to use and great help from the staff if you have a question u don't know thank you Anthony

April 15, 2017
Unprompted review
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Reply from DeedClaim

Thank you for the review, Anthony! Especially glad to hear that our support team was able to answer your questions.

Rated 5 out of 5 stars

Easy to use

Easy to use! Great customer service.

April 14, 2017
Unprompted review
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Reply from DeedClaim

Thanks for the review, Robert. Good to hear that our customer service met your expectations and that you found the service to be easy to use.

Rated 5 out of 5 stars

EASY TO USE....EXPLANATIOM FOR EVERY …

EASY TO USE....EXPLANATIOM FOR EVERY QUESTION
DIRECTS WHAT TO DO AFTER COMPLETION OF DEED...LIKE NOTARY AND FILING

April 11, 2017
Unprompted review
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Reply from DeedClaim

Thank you for the feedback, Tony. It's good to hear that you found the explanations useful and that the Next Steps document clearly explained what you needed to do in order to complete the transfer.

Rated 2 out of 5 stars

The process was simple enough however …

The process was simple enough however after paying the money I received a form that is not usable. No one to help correct the problem

April 10, 2017
Unprompted review
DeedClaim logo

Reply from DeedClaim

Thanks for using DeedClaim.com, Maryann. I am puzzled by this review. You sent a request for assistance at 7:21 p.m. and we responded at 7:28 p.m., only seven minutes later. In the seven minutes between the time you asked for help and the time we responded, you left this negative review. I regret that we weren't able to meet your expectations, but I am not sure what else we could have done. We are always ready to help our customers correct any problems. I wish you had allowed us to help you before leaving this negative review.

Rated 5 out of 5 stars

Easy to complete

Easy to complete , good support for question during the process

April 9, 2017
Unprompted review
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Reply from DeedClaim

Thanks for the review, Carol. Good to hear that you found the process to be easy and that you were able to get questions answered during the process.

Rated 5 out of 5 stars

Site is easy to use and I had quick …

Site is easy to use and I had quick accurate results!

April 5, 2017
Unprompted review
DeedClaim logo

Reply from DeedClaim

Thanks for the review Susanna. I'm glad you found the site to be user-friendly and that you were able to use the deed creation software to create the document you needed.

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