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Deejo Reviews 255

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TrustScore 4.5 out of 5

4.6

Knife Manufacturing
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Company details

  1. Knife Manufacturing

Written by the company

Deejo journeys beyond the knife by offering the possibility to be personalized. To tattoo our blade, as we would tattoo our arm, with a symbol that is dear to...

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

WRONG knives delivered, they won't make it right

I ordered 2 sets of knives. Immediately, I sent an email to change one of the sets to a different branding. It was a Sunday so I was worried it would be too late. On Monday I received an email that they could make the change. They did NOT. I have spent WEEKS on emails with Customer Serv. and all I get is lies and brick walls. Then, you cant EVER speak with anyone, and they shove you off to another division that doesn't respond. NEVER ORDER from this company.. They are impossible to deal with.

September 21, 2022
Unprompted review
Deejo logo

Reply from Deejo

Hi,

I'm sorry for this inconvenience.

Do not hesitate to contact our customer service if you think there is a problem with your Deejo, we will find a solution together.

Have a nice day!

Kind regards,

Brigitte

Rated 2 out of 5 stars

Cheap quality but cool looking accessory.

Pros:
1. Minimalist design
2. Customizable options

Cons:
1. Not recommended for EDC (better for cutting cheese and apples on a picnic)
2. Purchasing on their website they state "free shipping" but don't clearly state that doesn't include import tariffs unless you take the time to read through their buyer disclaimer agreement. (Deal breaker)

November 27, 2021
Unprompted review
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