Deel Reviews 8,737

My experience with Deel has been extremely frustrating and unprofessional.
After completing onboarding successfully and even receiving a welcome email, my account was suddenly blocked without any explanation. Since then, I’ve spent over 10 days trying to resolve the issue, submitting all the requested documents, only to be told multiple times that Deel “cannot provide services”, with zero transparency on why.
What’s worse is the complete lack of accountability. Support responses are generic, inconsistent, and often contradictory.
Deel refuses to clarify whether the issue is related to compliance, documentation, or internal policy. Instead, they repeat vague statements, "due to regulatory and compliance requirements" and leave users in the dark.
To make matters worse, I received automated emails implying I had not responded while my case was still active, showing a complete disconnect in their support system.
At this point, I do not recommend Deel to anyone who expects transparency, reliability, or basic support.

I’ve had a very frustrating experience with Deel regarding a recent payment. My funds were marked as reflected in my account on April 1st, yet I was later told they would not be available until April 6th. After contacting my bank directly, they confirmed that they never received any incoming transfer from Deel at all.

When I raised this issue with Deel, I was told this delay is part of their “process,” which is extremely concerning given the lack of transparency. What makes this even more frustrating is the inconsistency I have previously received payments from Deel on a Sunday (August 31st, 2025), yet now they are citing weekends and holidays as reasons for holding funds. Sometimes the funds reflect on the exact date stated in my contract, but most of the time it takes an additional 3 days, and now they’ve extended it to as much as 6 days.

This lack of clarity and inconsistency in handling payments is unacceptable, especially when it involves people’s money. There seems to be a disconnect between what Deel communicates and what is actually happening with the transfers.

This payment was made by my client through Deel as a platform, and it is incredibly upsetting to deal with these kinds of issues. It creates unnecessary stress and uncertainty.

I would strongly advise others to stay away from using Deel until they fix their payment reliability and communication. This experience has been far from professional.

Excellent understanding of my issue, the prompt feedback, and the friendliness in the tone.

Support team helped me really well to understand the process. Thanks!

being in between countries and borders with family friends and clients all over the world, i’m surprised i can manage my finances without friction with deel

Seamless support from John Edica and the user-friendly interface is noted. I really appreciate you taking the time to give him a shout-out!

The quick response and help

Just completed the onboarding, all health and safety and ergonomics done - almost fun!! Well done Deel team

The team was very helpful, Juan, Jenny, Temmi.

Deel restricted me from withdrawing payments on the due date for two consecutive months, indicating a systemic failure. The delay resulted in foreign exchange losses (USD/BRL) and opportunity costs due to lost investment time. Support remains evasive, failing to provide concrete justifications or firm deadlines, which suggests an attempt to stall rather than resolve the issue. This lack of transparency and operational instability makes the platform unreliable for professional use and has caused a total erosion of trust.

I recently completed onboarding with Deel IT and ordered hardware through their platform—overall, a great experience.

The platform is incredibly easy to use, with a clean interface that makes the entire process straightforward and efficient. From selecting equipment to placing the order, everything felt seamless and well thought out.

It’s clear that Deel IT has put a lot of effort into simplifying what can often be a complicated process. Based on my experience, I’d recommend it to any team looking to streamline hardware provisioning and onboarding.

Just like glassdoor trustpilot does not screen for AI or fake reviews. DEEL payroll has got to be one of the worst payroll systems out there. RUN DO NOT USE.

I had an issue with a transaction that resulted in an unexpected currency conversion cost. As a small business owner, this was quite upsetting at first. However, when I reached out to Deel’s customer service, I was genuinely impressed by how quickly and thoughtfully they responded to my concerns.

Mohid handled my case and offered a kind and fair resolution, including a refund. Throughout the process, the team was respectful, transparent, and took my feedback seriously to improve their platform.

Thanks to their prompt support, I feel valued as a customer and confident in using Deel going forward. I’m happy to update my review to 5 stars to reflect their excellent service and responsiveness.

One of the best app and very friendly to navigate. Its One-Stop-Shop solution for modern days.

Great product. Friendly and helpful support. I’m a fan.

Andres is a wonderful customer service. He helped me rightaway.

Great service and support. I had problems one time and the support team was very fast to resolve my incident.