While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and efficiency, making HR processes, international payments, and onboarding straightforward. Many highlight the exceptional customer service, noting the helpful, friendly, and professional staff who provide quick and effective support, often through direct human interaction. The service is frequently described as reliable, with smooth transactions and timely payments. However, some customers were dissatisfied with aspects of the payment process, specifically mentioning issues with delayed withdrawals and unexpected currency conversion costs. A few also reported difficulties with customer support, citing slow response times, unresolved issues, and challenges in reaching assistance, particularly on weekends or when login problems occurred.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers frequently highlight the platform's ease... See more

Payment

Users describe ambiguous interactions with payment. Many customers report significant issues, including... See more

Service

Consumers find service to be positive, with many praising its reliability, efficiency, and professionalism.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness,... See more

Staff

Clients share positive opinions on staff, with many praising the team's professionalism, helpfulness, and... See more

Based on these reviews

Rated 5 out of 5 stars

I am really impressed with Deel, It has helped streamline our entire HR process providing excellent benefits, centralized our payroll globally, and transformed our reviews with the Deel Engage add-on.... See more

Company replied

Rated 5 out of 5 stars

It's the best app for international payments with its fast transactions and smooth withdrawal methods. What I like the most in Deel app is the option of funds transfer in your local bank. Also, its op... See more

Company replied

Rated 5 out of 5 stars

My experience with Deel has been great so far. The platform makes it easy to receive payments quickly and securely from Micro1. I like that the payment process is clear and the dashboard is simple to... See more

Company replied

Rated 5 out of 5 stars

My client uses Deel to submit payments, and I'm impressed by how quickly the funds go from my Deel account to my bank account. The site has also a very straightforward user interface, plus I don't get... See more

Company replied


Company details

  1. Payroll Service

Written by the company

Deel simplifies global HR for the entire workforce. Companies use Deel to build, manage, and pay global teams that stay compliant everywhere. With Deel, generate legal contracts that cover local labor laws in 150+ countries, offer flexible withdrawals, and enjoy 24/7 customer support. It’s powerful payroll, mobility, and HR built for the future of work. Book a Demo Login to Deel Our products Deel enables global hiring for companies of all sizes. We streamline compliance and payments through our contractor and EOR (employer of record) model. Deel's local expertise and in-house experts take care of international payroll, local regulatory compliance, global benefits, and more. We've helped pay over $4.5 billion to 260,000 workers around the world. Our mission At Deel, we believe talent is everywhere, but opportunity is not. To help millions of people work for the best companies in the world, we're building the infrastructure that enables teams to hire whoever they want without navigating complex paperwork. Deel practices Genuine Care 💙 Care is our cornerstone value. No matter how you contact us, you can rely on 24/7 support at Deel Speed (one of our other values!). We're committed to providing a 5-star experience for all of our clients and customers, so that anyone, anywhere can rely on Deel for the global teams of the future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really easy and seamless to use

Really easy and seamless to use , such a great tool

March 1, 2026
Unprompted review
Deel logo

Reply from Deel

Hey Tracy! Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 5 out of 5 stars

Samuel Joseph from L. Marcius Joseph Law & Associates

Okay my name is Samuel Joseph and we just started the companies profile for Payroll the year of 2026 and my experience is that I love the fact you are being notified by Q code to upload a picture ID to the Deel platform. This has been tremendous awesome work by the inspired team at deel.com.
I simply would like for the team to look under the W-0 form when it asked for the ITIN number from someone that is over international. Because to move forward you must put the ITIN number or provides a social security number. Plus, on the check mark pin points as being identified the system only accept if all the check marks are being check and specially when it states *I'm a US CITIZEN and or other: which certified that the International agents have to forcefully testified to this before it allows them to go forward in filling or signing for forms. Plus it stated there can be or will be an ITIN number issued or provided to the Self Contractor by the bureaux but it did not allow you to create one nor skip it because you had to either give a social security number or have the ITIN number. OVERALL, this is a great system but can use a little more specs and identity checking brackets to solidify ones' who is filling forms on line.

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hey Samuel! Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 4 out of 5 stars

I love the app

I love the app, it's very helpful for people working remotely.

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Perla,

Thank you for taking the time to share your feedback! We appreciate your review and want to get even better. What can we do to reach an ideal score?

Please schedule a quick call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’d love to turn your great experience into a perfect one by addressing any concerns you might have.

Best,
Deel.

Rated 5 out of 5 stars

I love it

I love it, always on time and easy to use.

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hello Angel,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Best,
Deel.

Rated 5 out of 5 stars

an efficient simple app

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Angela,

Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support.

Best,
Deel.

Rated 5 out of 5 stars

Payment is spot on

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hello Hema,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Best,
Deel.

Rated 5 out of 5 stars

Easy to use app

Easy to use app. Quick and user friendly

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Linda,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Regards,
Deel.

Rated 5 out of 5 stars

The best in all aspects possible

The best in all aspects possible. Fast, reliable, professional, and always provide great assistance

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Lewis,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Regards,
Deel.

Rated 4 out of 5 stars

It was good and advance.

March 11, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Hassan,

Thank you for taking the time to share your feedback! We appreciate your review and want to get even better. What can we do to reach an ideal score?

Please schedule a quick call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’d love to turn your great experience into a perfect one by addressing any concerns you might have.

Rated 1 out of 5 stars

Support case ‘escalated’ for six months with no update

I have been trying to resolve a support case with Deel for approximately six months.

During this entire period, I have repeatedly been told that the case has been “escalated.” However, there has been no meaningful update, no clear timeline, and no indication that the case is actually being actively handled by the responsible team.

Each follow-up receives the same response: apologies and statements that the case is being monitored. Unfortunately, there has been no visible progress for half a year.

For a company providing payroll and HR infrastructure services, this level of support responsiveness is extremely concerning. Issues related to payroll and employment administration should not remain unresolved for months without accountability or a clear timeline.

At this point, I am genuinely questioning whether the escalation has actually taken place.

I hope this review encourages Deel to finally provide transparency and resolve this case.

I would appreciate a response from Deel’s management or escalation team.

September 10, 2025
Unprompted review
Deel logo

Reply from Deel

Hi Kyoko,

Thank you for sharing your concerns.

We apologize for any disappointment caused. Your feedback guides our improvements, and we’re actively addressing the issues raised.

Thank you for helping us enhance Deel services.

Best,
Deel team!

Rated 5 out of 5 stars

Easy to use and very good!

March 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Melanie,

Thank you for taking the time to leave a positive review!

We're delighted to hear that you enjoyed using Deel.

Your feedback means a lot to us!

Best,
Deel Team!

Rated 3 out of 5 stars

Great product, terrible implementation experience

The software is excellent, but the implementation process was a complete nightmare. Badly disorganised and I kept having to follow up to get responses.

March 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hey Karen,

Thank you for your feedback. We value your input.

We would love to address the challenges you experienced. Your experience matters to us, and we wish we could assist you further.

Please book a call with us here:
https://deel.cal.com/customer-support/support-reviews-and-complaints anytime.

We're here to help.

Best,
Deel Team

Rated 5 out of 5 stars

Been using this since October 2025 and…

Been using this since October 2025 and I am loving the service. No more wait times. Perfect excellent service especially as a remote worker

March 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Mahlatse,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Best,
Deel

Rated 5 out of 5 stars

Great experience and lots of benefits

Great experience and lots of benefits. Very easy to use

March 9, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Emily,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Best,
Deel

Rated 2 out of 5 stars

Billed me erroneously for several…

Billed me erroneously for several thousands of dollars even though I never signed a contract and was clear with the sales rep that we would not be moving ahead. Customer support was extremely poor trying to resolve the issue; I was sent from an online chat interface to email. No one was sharing context.

March 9, 2026
Unprompted review
Deel logo

Reply from Deel

Dear Michael,

We appreciate you sharing your concerns. We apologize for any disappointment caused.

Your feedback guides our improvements, and we're actively addressing the issues you've raised.

To gather more insights and ensure a better experience in the future, could we schedule a call? Please use https://deel.cal.com/customer-support/support-reviews-and-complaints

Rated 5 out of 5 stars

Easy to use and its amazing the way it…

Easy to use and its amazing the way it manages finances

March 10, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Karim,
Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. ^_^

Rated 5 out of 5 stars

Great experience with everything so far

Great experience with all the use of the app, money easy to move, and easy to have a track of everything.

March 9, 2026
Unprompted review
Deel logo

Reply from Deel

Hey Sebastian! Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support.

Rated 5 out of 5 stars

As a contractor - I am thankful for Deel

As a contractor - Deel makes a complex process very easy. I am thankful that my employer uses it. Everything - setup, contract review, verification, work submission, automated payments was all easily done - wow!

March 9, 2026
Unprompted review
Deel logo

Reply from Deel

Hi Rod,
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look