Deelat Industrial Australia Reviews 45

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Sent light ordered promptly. When opened it was obviously a second hand fitting. Dirt over it, leads all hooked up, things not it the right place in the packaging, instructions crumpled and dirty a... See more

Rated 5 out of 5 stars

I had been searching for a particular type of hinge and tried several outlets that could not help. Deelat identified a hinge that suited my job. They dealt with my small order efficiently and patientl... See more

Rated 5 out of 5 stars

We ordered 18 solar lights from Deelat, We found Deelat staff very easy to deal with and very helpful. The lady we dealt with followed up as she promised she would and when the stock was available th... See more

Rated 1 out of 5 stars

This company is complete crap. Still no product, still no response to query’s after 3 months. DO NOT EVER Order from Deelat. You will be signed up to spam emails from “Russell from Deelat” without any... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Deelat Industrial is an online retailer that sells thousands of high-quality branded and private label industrial products. We have very competitive pricing and pride ourselves on having quick and responsive Australian customer support. Our friendly, knowledgeable and accountable customer service team is based our of Sydney. The website allows our customers to track packages with the click of a mouse, search thousands of industrial products in as heartbeat and review order history easily.


Contact info

4.2

Great

TrustScore 4 out of 5

45 reviews

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1-star

No history of asking for reviews

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4.2

All reviews

(45)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Parts came damaged.

March 12, 2026
Unprompted review
Deelat Industrial Australia logo

Reply from Deelat Industrial Australia

Thank you for the feedback. We are sorry to learn that your parts arrived damaged. I have notified our customer support team and someone will be contacting you help you resolve your situation. We can help you file a damage claim with the shipping carrier and replace any product defects. We hope after our outreach, you will have a more positive review of our company.

Rated 5 out of 5 stars

Product chech

Great product
Tested solar charge and the run time was strong
Construction was a lot better than I expected
Looking at purchasing a few more to test

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast postage of item. Was delivered in excellent packaging. Item is as described on the website. Website easy to navigate and easy to complete transaction.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Patiently dealt with my small order

I had been searching for a particular type of hinge and tried several outlets that could not help. Deelat identified a hinge that suited my job. They dealt with my small order efficiently and patiently. I know that small orders are very time consuming and can be put aside by larger firms. Deelat treated me like a valued customer.

June 6, 2023
Unprompted review
Rated 4 out of 5 stars

Second light I have purchased

Second light I have purchased. Not what I ordered but it is good on its lowest setting for the bedroom. Arrived promptly & in good condition. The first light I purchased has been really good & lights up the loungeroom beautifully. Wonder what I will get on my next order in a few months.

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

Worst Company

This company is complete crap. Still no product, still no response to query’s after 3 months. DO NOT EVER Order from Deelat. You will be signed up to spam emails from “Russell from Deelat” without any delivery. You will never get your delivery!!!!

January 20, 2022
Unprompted review
Deelat Industrial Australia logo

Reply from Deelat Industrial Australia

Hello Ryan -

We are sorry you did not have a good shopping experience. Please contact us so we can refund you in full @ 1800 646 091. We are more than happy to refund you in full or make sure you are completely satisfied with your order.

UPDATE: Ryan we see that we have completely refunded your order. We apologize for the poor experience.

Rated 5 out of 5 stars

Great Experience!

Great company to do business with, i receive my orders super fast! Everything is packaged extremely well too

December 27, 2021
Unprompted review

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