Deepstash Reviews 135

TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the company's subscription practices, reporting billing discrepancies and challenges with the cancellation process. Customers frequently encountered issues with refunds, as the company often refused requests or offered alternative solutions like extended access instead of money back. The app itself also received criticism for its content quality and functionality, with some finding it boring or buggy. Additionally, many people experienced problems with payments, including unexpected charges and a lack of transparency regarding billing. Reviewers also expressed frustration with customer service, describing it as unresponsive and unhelpful when trying to resolve these issues. However, some customers also noted positive aspects, such as the app's ability to motivate users and its well-made interface. A few other people also felt that the customer care was fast and kind, and some successfully received refunds when they contacted support.

What people talk about most

Subscription

Reviewers express significant dissatisfaction with the subscription process. Many consumers report hidden... See more

Refund

Clients share negative opinions on refund. Many reviewers report being charged without permission and... See more

Application

Customers had negative experiences with the app. Many reviewers reported issues with billing and... See more

Payment

People report negative experiences with payment, citing unauthorized charges and difficulty canceling... See more

Customer service

Consumers find customer service to be negative. Many reviewers report unresponsiveness, with emails and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I'm enjoying using the app but the constant rewards are actually interfering with my use of the app and are very annoying. Also, I googled to ask how to complain to deepstash and the search answers di... See more

Rated 2 out of 5 stars

Disappoint app, awful customer service. Stated on that if you pay the trial they will refund if you didn't like the app after 30 days. I canceled it after 7, contacted customer support (and that ta... See more

Company replied

Rated 2 out of 5 stars

The same scam everyone else is talking about. The app itself is well made and stuff, but they can't be charging you out of thin air. I was convinced my card details were compromised when I say a rando... See more

Rated 2 out of 5 stars

Nearly impossible to terminate. Very sneaky. —//— Update: termination successful it seems via emails to support. Things you subscribe to should be easy to terminate online with one click. S... See more

Company replied



Contact info

1.9

Poor

TrustScore 2 out of 5

135 reviews

5-star
4-star
3-star
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1-star

Replied to 77% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Kept charging me for the subscription…

Kept charging me for the subscription even after I canceled. Not once but twice.

March 2, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number COACHAMITP291939. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Despite the 30-day money-back guarantee…

Despite the 30-day money-back guarantee and although I unsubscribed within 14 days (deadline which, as per EU law, allows full refund of digital subscription) the team disregarded my request and stopped replying to my emails

February 20, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Michele,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number MICHELEF938737. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 5 out of 5 stars

Listening during my commute

Listening during my commute. Love the micro learning.

March 1, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

We are pleased you enjoyed the app!

We always do our best to make your experience memorable and are glad we’ve achieved it.

Best regards, Deepstash Team

Rated 5 out of 5 stars

It's a great investment

I learn something new every day

March 1, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

We are pleased you enjoyed the app!

We always do our best to make your experience memorable and are glad we’ve achieved it.

Best wishes, Deepstash Team

Rated 1 out of 5 stars

Warning - Do not start a trial

Do not start a trial! You'll likely not be able to use and have no way to get a refund or cancel. Nightmare!

February 28, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.

Best wishes, Deepstash Team

Rated 5 out of 5 stars

Love this app

Love this app! It helps me to stop doom scrolling and I feel more productive.

February 28, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

We are pleased you enjoyed the app!

We always do our best to make your experience memorable and are glad we’ve achieved it.

Best wishes, Deepstash Team

Rated 5 out of 5 stars

Concise and insightful!

This app is incredible! I never bother to write reviews but I am just blown away at the quality of this.

February 27, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

We are pleased you enjoyed the app!

We always do our best to make your experience memorable and are glad we’ve achieved it.

Best wishes, Deepstash Team

Rated 1 out of 5 stars

Fraudulent

This company commits fraud

February 27, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number SUZYB281378. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 5 out of 5 stars

It makes it really easy to be addicted…

It makes it really easy to be addicted to learning, nice job for the team!

February 26, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Agustin,

Your feedback has put a smile on our faces!
We are so happy to hear that it's been helpful to you and appreciate your support.

Best regards, Deepstash Team

Rated 5 out of 5 stars

Download this now!

Want to read the best books but don't have hours everyday to do it? This app distills the ideas of centuries of powerful literature into easily understood and concise sections. Love it!

February 26, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Matt,

Your feedback has put a smile on our faces!
We are so happy to hear that it's been helpful to you and appreciate your support.

Best regards, Deepstash Team

Rated 5 out of 5 stars

TikTok for intelligence

This app is a great departure from the mindless doomscrolling of short form video content

February 22, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Dan,

Thank you for your kind words about our app!

We’re very happy to hear that it's making a difference for you.

Best wishes, Deepstash Team

Rated 1 out of 5 stars

Does not reply to my emails regarding refund

Does not reply to my emails regarding a refund. In Europe if you cancel a subscription within 14 days of purchase you have the right to receive a full refund. They tried to offer me another free year. But i would like a refund.

February 23, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly.

To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number CHRISTOFFERNILSSON9328129. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

DO NOT BUY THIS

This is the worst, I joined thru a link that said that there was a 30 Day refund if i didnt feel like it helped me, once I tried it (I was ambitious enough to get the annual membership) figured it was all a really bad reume site, cancelled the suscription and asked for a refund via Email which i feel is a really bad way to ask for a refund. Regardless i received an Email stating that i dont meet the refund criteria (doesn't mention which criteria) then gifts me a 2 year membership. I DONT WANT IT i want my money back, and now, this is the worst part which makes me feel is a scam, they reactivated my account giving me another year so that I forget to cancel it and bill me once the year passes, this just makes things worse.
Justo dont buy this, the content is horrible and they'll do anything to get your account active even without your consent just to keep billing you

February 19, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly.

To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number LUISBARAJAS938216. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Horrible service scammy charges

Horrible service! Do not download. They will charge you for a year with no warning. That's the business model. Mediocre app

February 21, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number TONIACHRISTOFI032849. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

This app SUCKS

This app SUCKS! Do not subscribe, even to the “free trial”. Once they have your credit card you are screwed!

February 13, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via Trustpilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number ECOPACKER100237. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Bad experience

Bad esperience.
App is useful also they do not give refund for law

February 8, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via Trustpilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number CESIO201293. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Awful business practices

Awful business practices. Charged my card - no support no authing to resolve the issue

February 16, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via Trustpilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number DIANA329843. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Automatically charged my credit card…

Automatically charged my credit card for an annual renewal with no notification and after I had deleted my profile and account thinking I would not be charged past my trial. WRONG! They will charge your account despite this, and then refuse a refund but “give” a “gift” of time for the app. The app isn’t good anyway, mediocre summaries of books. Awful service, boring app. Don’t waste your money.

February 12, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi there,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number HEATHERBURSEY237239. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards, Deepstash Team

Rated 1 out of 5 stars

Advertised a in-depth product and ended…

Advertised a in-depth product and ended up offering very limited content with surface level summary's... waste of money...

February 9, 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Kantharuban,

We are sorry to hear the app did not match your expectations.

Thanks for giving it a try!

Best wishes, Deepstash Team

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