Deer Box Ltd Reviews 

1,877
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptional quality of the meat, noting that items arrive securely wrapped, incredibly fresh, and consistently delicious across multiple orders. Consumers also find the online ordering process completely straightforward and express deep satisfaction with the prompt, reliable delivery service provided. Some reviewers were not happy with occasional courier delays that caused delivery boxes to arrive late or partially thawed on doorsteps. A few other people also felt that certain food items lacked the expected flavor intensity or noted minor order fulfillment and voucher issues.

What people talk about most

Quality

Customers had positive experiences with quality, noting that the produce is always great and meticulously... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive promptly and on the... See more

Service

Clients share satisfaction on service, frequently highlighting excellent communication and timely support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Deerbox several times over the last two years. The product is always super. Matches the description. Tastes great. Delivery schedules are kept. New ranges are added. I’m happy to recomm... See more

Rated 5 out of 5 stars

Excellent service, kept in the loop at all stages. Superb packaging & the meat looks fabulous although not yet tried it. THANK YOU guys & very much look forward to savouring the delights. 🍷

Rated 5 out of 5 stars

Delicious venison steaks and wild boar/ pork sausages and fallow deer bacon meticulously packed, arrived on time. We haven’t eaten it all yet - there is still some in our freezer. The meat keeps very... See more

Rated 5 out of 5 stars

Excellent service . Good quality products which were well packaged. Clear communication about delivery etc. Tried the venison pies this time .... very tasty. The individual one is more than enou... See more


Company details

  1. Natural Foods Store
  2. also in
  3. Butcher Shop
  4. Farmers' Market
  5. Meat Processor
  6. Meat Products Supplier
  7. Meat Wholesaler

Written by the company

Wild venison meat harvested ethically and sustainably, delivered to your door. Be part of the solution and help UK biodiversity by eating super healthy wild venison at home. Wild venison is a delicious, healthy and extremely sustainable protein. The UK countryside has the highest levels of wild deer ever recorded and the effects of these high numbers is having adverse effects on the UK countryside, biodiversity and other wildlife. Wild venison is not farmed, totally free ranging with no medicines, steroids or feeding supplements. Wild venison is a light and delicate meat, low in fat and contrary to belief is NOT strong flavoured. Wild venison is easy and quick to cook and can be used to replace traditional meats such as beef and lamb in every day recipes from steaks to curry to Bolognese. Deer Box brings you fully FSA inspected wild venison, sustainable and ethically harvested and expertly butchered delivered direct to your door. What makes Deer Box different is that all the venison that is inspected and butchered is only taken directly from estates and deer managers. So not only do we know where each animal came from but the venison is listed by species and cut. Why? Because it matters and we believe that the customer should be fully informed. Select standard boxes or make up bespoke boxes with the species, exact cuts and sizes that you require. Orders are dispatched twice weekly on Tuesdays and Thursdays and are delivered on a next day service to your door. With no minimum order value and free delivery on orders over £120, Deer Box is extremely flexible and offers the largest choice of venison in the UK. So if you like the idea of a meat that is tender, easy to cook, super healthy and by eating this super protein at home you are helping the UK countryside and its wildlife then look no further and give DeerBox and try. Use the code FIRSTBOX at checkout for free delivery on your first order.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,877)

389 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

My order was packed really well. All packs of meat had remained frozen.
Didn’t take long for the meat to be delivered
Very easy ordering process
Would definitely order again

July 25, 2026
Rated 5 out of 5 stars

The Big Freezer Fill

Easy way to order online, communication from DeerBox and the courier was excellent.
The box arrived on time and the contents lovely and frozen, all residing in my freezer. The meat looks delicious looking forward to eating some, we have not been disappointed yet.
Well done everyone.

July 22, 2026
Rated 5 out of 5 stars

I'm on my third delivery now

I'm on my third delivery now. Good service. Good produce. Efficient delivery. Time saving. Sustainable. 'Made' in the UK, so local. What more can I add? Deer Box just makes my life easier and better.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

For the second time our recent delivery…

For the second time our recent delivery went to the wrong address. When we spoke to Deer Box the response was ‘well it’s been delivered you’ll have to find out where’! No attempt to held. Little sympathy. We then had to find out where it had been delivered, go and get the heavy box and carry it home! We are both in our 70s. Not good. Will not be ordering from them again and the response to us telling them that was a verbal ‘shrug of the shoulders’

July 11, 2026
Deer Box Ltd logo

Reply from Deer Box Ltd

Dear Paul.

Thank you for your feedback. I’m genuinely sorry that DHL delivered your order to the wrong address.

After speaking with you on the phone, I apologised for the courier’s mistake and immediately investigated where the parcel had been delivered. Once I had located it, I passed that information on to you.

I also explained that I would raise a formal complaint with DHL and ask them to return to collect the parcel and re-deliver it correctly. At the same time, I mentioned that if you preferred to collect the parcel yourself, now that we knew where it was, that was also an option. During our conversation, you told me that you were going to collect it using the information I had provided.

I do feel your review doesn’t fully reflect the conversation we had or the efforts made on your behalf. While the delivery error was completely unacceptable, we certainly didn’t dismiss your concerns or tell you to simply “find it.” We did everything we reasonably could to locate the parcel and pursue the matter with DHL.

I completely understand your disappointment and respect your decision not to order again. Nevertheless, I wish you all the best.

Rated 5 out of 5 stars

Always great service

Always great service, they're happy to ring you if necessary, and it's a human!... Always fantastic produce, the best, worth every penny.

July 9, 2026

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