Defender Security Products Reviews 387

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be effective and well-built. Many people appreciate the peace of mind these items provide, and the user experience is frequently highlighted as straightforward and easy. The delivery service is also often commended for its speed and efficiency. However, some customers also noted issues with the longevity of certain signal blocking pouches, mentioning that these products can stop working after a few months of use. These reviewers expressed concerns about the durability and robustness of these specific items, suggesting they may not be suitable for long-term protection.

What people talk about most

Product

People report positive experiences with product, praising the quality, competitive pricing, and effectiveness... See more

Quality

Clients share positive opinions on quality, praising products for being effective and well-made, such as the... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the prompt and quick... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the product's ease of use and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service received, with... See more

Based on these reviews

Rated 5 out of 5 stars

Great service received. Have used Defender once before & wasn't disappointed so looked to them for a security light. Found exactly what I needed as website is easy to use with clear information. You g... See more

Rated 5 out of 5 stars

I now have 2 different types of Defender Security Products - card defenders for credit/debit cards and signal blocker pouches for car keys. Both of these products give me so much peace of mind, when... See more

Rated 5 out of 5 stars

A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... See more

Rated 5 out of 5 stars

Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... See more


Company details

  1. Security Equipment Store
  2. Burglar Alarm Store
  3. Car Accessories Store
  4. Hardware Accessories Store
  5. Safe and Vault Shop
  6. Security System Supplier

Written by the company

We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

387 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Stops working within a few months of use.

Like many other, I bought the Defender Signal Blocker made by Solon Security UK and after a short while they stopped protecting the keys inside. It appears to be true that they work for a while and then over a number of months with use, they begin to fail. I can have my keys in the Faraday case and walk up to my car and not only does the car open, but I can start the engine and drive away.

March 20, 2026
Unprompted review
Defender Security Products logo

Reply from Defender Security Products

Hi there,

Thank you for taking the time to leave a review.

The effectiveness of the signal blocker may gradually reduce over time with regular use due to natural wear of the internal shielding materials.

Factors such as frequent handling, heavy creasing (for example carrying in pockets or folding), debris impacting the Velcro seal, loose stitching, or exposure to moisture can all impact performance. In some cases, very small perforations, often not visible to the naked eye, can also reduce the effectiveness.

For this reason, it’s generally recommended that they are replaced periodically (typically around 1–2 years depending on usage) to maintain reliable protection.

If your item is still under warranty, please contact our customer service team with your order number, and we’ll be happy to help.

Kind regards,
Ella

Rated 4 out of 5 stars

Hylite Jump Light

I purchased a Hylite Jump light just before Christmas (a good multi purpose product) however the instructions that came with it were poor, and because I couldn’t operate the light, I incorrectly thought it was faulty.
I emailed the company to report ‘the fault’. and didn’t get a response for quite a few days, but eventually I did, by which time I had worked out how to operate the light.
This is a good product, but the instructions and communication with the company could be improved.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

DSP products give me peace of mind

I now have 2 different types of Defender Security Products - card defenders for credit/debit cards and signal blocker pouches for car keys. Both of these products give me so much peace of mind, when I am out and about, as well as in the house. You just do NOT know who is lurking - waiting to steal not only your vehicle, but gain access to bank/credit card accounts!!!!
Thank you DSP!!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, exactly what I needed. Handy for my 91 year old grandmother, timer comes on when you need it too. Gives the right look, to show a TV is on in a room.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great way to protect keyless car keys

A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender sell a fantastic wallet to put your keyless key in to stop the above happening order a pack of wallet's delivered in two day later! Problem solved.

January 20, 2026

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