DEGIRO Reviews 

2,428
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Degiro is easy to use and frictionless. Everything is made online without having to call anyone. No advice, no "investor profile assessment", just plain access to stock markets with all the requie... See more

Company replied

Rated 5 out of 5 stars

Excellente site that I'm using since four years. Excellent reactivity in transactions. Access to several stock exchange places at very reasonable cost. Reasonable Transfer time to get the money bac... See more

Company replied

Rated 5 out of 5 stars

Nice website ans app. I am customer of Degiro since 2018 and am very satisfied of the way I can buy and sell shares or ETF. Everything is smooth, and the fees are pretty low compared to the amounts i... See more

Company replied

Rated 3 out of 5 stars

I have been with DEGIRO since February 2024. Efficient and easy to use. Reasonable spread of ETFs available but not as fully comprehensive as most U.K. brokers (who are not available to non U.K. r... See more

Company replied

Company details

  1. Investment Service
  2. Finance Broker
  3. Stock Broker

Written by the company

Fondée en 2008 à Amsterdam, DEGIRO est devenue l’un des courtiers en ligne les plus importants et les plus fiables d’Europe. Aujourd’hui, plus de 3 millions de clients répartis dans 16 pays européens font confiance à notre plateforme hautement performante pour investir à l’échelle mondiale à moindre coût. Les investisseurs ont accès à plus de 45 marchés dans 30 pays et à une large gamme de produits d’investissement, notamment des actions, des ETF, des obligations, des options et des contrats à terme. Sur plusieurs marchés, tels que les Pays-Bas, l'Espagne, la France, l'Allemagne, l'Italie, l'Irlande, le Portugal et la Grèce, les clients peuvent également investir dans les cryptomonnaies. Cela permet aux investisseurs de constituer des portefeuilles diversifiés à partir d'un seul compte. Notre plateforme combine une technologie de trading innovante avec un service client personnalisé par téléphone et par e-mail dans les langues locales. Que vous soyez débutant ou investisseur expérimenté, vous pouvez bénéficier d'une tarification claire, d'outils fiables et d'une expérience d'investissement fluide. Faisant partie de flatexDEGIRO Bank SE (ISIN : DE000FTG1111, Ticker : FTK), nous combinons une technologie innovante et conviviale avec l'envergure et la stabilité financière d'une infrastructure de courtage européenne de premier plan. Notre engagement en faveur de la valeur, de la fiabilité et de la qualité de service a été récompensé par plus de 100 prix internationaux. DEGIRO continue de donner les moyens aux investisseurs d'agir en leur proposant des solutions efficaces, transparentes et conviviales qui les aident à atteindre leurs objectifs financiers en toute confiance. L'investissement comporte un risque de perte. Ceci ne constitue pas un conseil en investissement.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,428)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been using this platform for +6…

I've been using this platform for +6 months and can completely recommend them. Very pro

May 3, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Florence, thank you for your kind words! We invite you to share your suggestions for improvement, which are at the heart of our development strategy. Best, DEGIRO

Rated 1 out of 5 stars

excellent and very fast customer…

excellent and very fast customer service!

April 26, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, thank you for your kind words. We invite you to share your suggestions for improvement, which are at the heart of our development strategy. We wish you an excellent day! DEGIRO

Rated 1 out of 5 stars

Degiro stole 1000 euros

I transferred 1000 euros to Degiro in February and it's still missing, and Degiro is deliberately unhelpful.

In 5 days, I realized that the transaction had not been made. On calling Degiro, they said that the transfer had been made to their "holding account" and not my personal Degiro account and that the money would be transferred back "automatically".

It has been 2 months, I have called Degiro more than 30 times, written numerous emails and I am still missing 1000 Euros.

Every time I call their customer support, the person at the other end tells me that the transfer has been made and that I should wait 4, 7 ,10 days before calling back. Yet, Degiro refuses to provide a proof of transfer proving that they have sent back the money. Obviously it means that they have not.

Degiro is running a scam. They have stolen 1000 euros from me, which are nowhere to be found. I mistakenly thought that I would be investing it, but I wont make this mistake again.

Never investing with Degiro again, and I advise everyone to switch to eToro or others who are not scammers

April 10, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, we are sorry to read your comment. As we do not have your contact details, please contact us directly at clients@degiro.fr or by telephone on +33 (0)9 75 18 73 18 regarding your request.
Best regards,
DEGIRO

Rated 5 out of 5 stars

Very good service

Reliable plattform. Cheap. Honest.

April 9, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

good

very good interface

April 3, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

To many bashers!

To many bashers on Trustpilot
The score should be at 100% positives definitely.
DEGIRO rocks.

April 3, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Great

Great, easy and affordable

March 21, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Esay to use

Easy to use, and secure both in terms of access and guiding users through awareness, balancing risk and rewards

March 15, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

I called them today

I called them today, and the standart was very helpful, efficient and pleasant.

March 14, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Easy and efficient

March 5, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Application et site internet intuitif

July 1, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Bonjour,
Toute l'équipe tient à vous remercier pour votre retour positif concernant nos services. Nous vous invitons à partager vos suggestions d'amélioration, celles-ci étant au cœur de notre stratégie de développement.
Nous vous souhaitons une excellente journée!
Bien cordialement,
DEGIRO

Rated 5 out of 5 stars

Easy to use

Easy to use, and secure both in terms of access and guiding users through awareness, balancing risk and rewards

February 29, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

really good app for mobil and clear…

really good app for mobil and clear website

October 1, 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

All is simple and easy

February 15, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Nice website ans app

Nice website ans app. I am customer of Degiro since 2018 and am very satisfied of the way I can buy and sell shares or ETF. Everything is smooth, and the fees are pretty low compared to the amounts invested.
I really appreciate to see immediately the profits and losses of the day and since the beginning.

February 1, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Sincerely,
DEGIRO

Rated 5 out of 5 stars

quick

quick. good price. good value. thanks

January 31, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Great app and website

Great app and website, reliable, great fees, very happy with the service overall.

January 29, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

Rated 5 out of 5 stars

Excellent application and WEB app.

Excellent application and WEB app.
I've been using DEGIRO for more than a year now without issues.
The only downside in the manual tax-filling for dividends as a Belgian customer.
A historic, graphical view of the portfolio would also be nice.

January 17, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services and to have shared your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Sincerely,
DEGIRO

Rated 5 out of 5 stars

The best by far!

January 15, 2024
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,
The entire team would like to thank you for your positive feedback regarding our services. We invite you to share your suggestions for improvement, which are at the heart of our development strategy.
We wish you an excellent day!
Best,
DEGIRO

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