Degirolami UK Reviews 82

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It makes really good business sense to choose De Girolami as your International and Domestic Transport company. We import furniture from Italy and couldn't survive without them. We did try their... See more

Company replied

Rated 5 out of 5 stars

Great communication before delivery, Thomas and Mark called half hour before they arrived. Polite, neat and tidy, cleaned up afterwards, took all packages and even asked if we needed help with pla... See more

Company replied

Rated 5 out of 5 stars

Delivery was on time. Delivery personnel were polite and professional. Matt, Pete and Mark worked as a team and were knowledgeable on the product. Swift install and how to extend the table was explain... See more

Rated 5 out of 5 stars

We would like to thank Lykasz and Szczepan for delivering and installing our dining suit. They made phone calls prior to delivery and arrived in time. They were so helpful and professional. They e pla... See more

Company details

  1. Logistics Service

Written by the company

Furniture installation logistics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

Heavy table delivered and assembled by…

Heavy table delivered and assembled by Mark & Dave. Excellent quick service and instructions for cleaning, moving and extending. Thank you.

September 26, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your lovely feedback Simon, this will be passed on to the team!

Rated 5 out of 5 stars

Great men delivered my unit today in…

Great men delivered my unit today in Walnut tree. Well done. It was very heavy. I cleaned up. Took their shoes off. Very impressed, thank you! I didn't get their names but they were Italian. Very nice. Lads 😊

September 22, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely feedback Wendy! We will pass this on to the team!

Rated 5 out of 5 stars

Furniture

Was great working team. Built the future efficiently, very respectful of the home. Very friendly people.

September 18, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely feedback Mrs Lewis. I will ensure that this gets passed to the team.

Rated 5 out of 5 stars

Paul and Lucas are amazing

Paul and Lucas are amazing. They are patient, professional and absolutely know how to treat customers. They are worth holding on to. Delivered and assembled our chairs this morning.

September 12, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your feedback, we will be sure to pass it on to the team!

Rated 5 out of 5 stars

Very courteous

Very courteous, informative about product and punctual. Wish all delivery experiences were as good.

September 7, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your feedback!

Rated 5 out of 5 stars

Mark + Rob were very courteous

Mark + Rob were very courteous, all items were assembled properly and placed in the right location. They took meticulous effort to avoid any damage to the walls and the furniture.

August 22, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for sharing your feedback Kabir! We will make sure this is passed on to Robbie and Mark.

Rated 5 out of 5 stars

Very good service

Very good service. Speedy assembly of the furniture, Mark + David very polite and good explanation of the workings of the dining table

August 18, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely feedback. We will be sure to pass this on to Mark and Dave!

Rated 5 out of 5 stars

Superb service

Wonderful communication regarding delivery. Rob and Dave arrived on time and were very polite, efficient and helpful.
Set up our beautiful Italian table and chairs, ensured that we were fully happy with how to move, extend and close the table. Left no mess. Highly recommend Degerolami.

August 17, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your feedback Petra, we will be sure to pass your feedback to Robbie and Dave.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Rob & Dave were efficient, professional and polite.

July 25, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your feedback, we will be sure to pass this on to Rob & Dave!

Rated 5 out of 5 stars

Excellent job

Nice guys. Very professional.
Excellent job.

July 24, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your feedback Mr Duncan, we will be sure to pass this on to the team!

Rated 5 out of 5 stars

My experience of Degirolami

My experience is a good one nice and quickly building of our dining table. Fitters Rob and Mark could not of been nicer, removed shoes and two nice guys. Well done

July 20, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely feedback Mr Pearson! We will be sure to pass this on to Robbie and Mark!

Rated 5 out of 5 stars

Delivery

Mark and Dave who delivered and built my furniture where very pleasant did a lovely job and was very tidy unit looks lovely

July 14, 2023
Unprompted review
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Reply from Degirolami UK

Thanks for your lovely feedback Julie! We will be sure to pass this on to Mark & Dave for you! Enjoy your new unit!

Rated 5 out of 5 stars

Efficient and helpful

I was a one-off customer buying a replacement bar stool seat and was struggling to work out how I was going to get this small item delivered. As soon as I was put in touch with Claire the problem was resolved. Claire was efficient and helpful and we are now delighted to have received the seat. Thanks Claire!

June 21, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your lovely feedback Rebecca! Enjoy your bar stools!

Rated 5 out of 5 stars

Claire is absolutely brilliant in…

Claire is absolutely brilliant in communicating back to you as to when to expect and receive your delivery. She is very professional and cares that we at Urbansuite receive the best possible service so our clients are not having to wait longer than necessary for their items, thank you so much Clair you are an asset to your organisation, Naeem.

June 8, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely review Naeem. We love giving great customer service here at Degirolami UK.

Rated 5 out of 5 stars

We have had the pleasure of working…

We have had the pleasure of working with Claire on several occasions, and she has consistently demonstrated amazing dedication in going above and beyond to help. I highly recommend her for her professionalism and quick problem-solving abilities. Having someone like Claire in a company should be everyone's goal.

May 19, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your lovely review Ellie!

Rated 5 out of 5 stars

Claire is the most amazing person she…

Claire is the most amazing person she totally goes above and beyond to help.
I advise anyone to use her as she is professional and quick at problem solving.
Having someone like Claire in a company should be everyone’s goal.
Thank you so much

March 2, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your lovely feedback!

Rated 5 out of 5 stars

Information supplied when requested.

we have a good experience dealing with Degirolami as if there are any queries, they are solved as soon as possible if not immediately.

February 9, 2023
Unprompted review
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Reply from Degirolami UK

Thank you so much for your great feedback Maricela!

Rated 5 out of 5 stars

Reliable

Reliable, they wont let you down and keep you up to date. I wish all companies were like this! well done

January 18, 2023
Unprompted review
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Reply from Degirolami UK

Thank you for your lovely feedback Sue!

Rated 5 out of 5 stars

Degirolami deliver our orders from our…

Degirolami deliver our orders from our suppliers in Italy on regular basis.
Their customer service team are very professional and super helpful.

December 10, 2022
Unprompted review
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Reply from Degirolami UK

Thank you for your fantastic feedback Kheira!

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