de Havilland Group Ltd Reviews 150

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

We’ve used de Havilland for 6 years now, and have always used Neil Moakes. The whole process is seamless, and as we have used him 3 times now, he knows exactly what we want / require and makes the who... See more

Company replied

Rated 5 out of 5 stars

I used de havilland for my first mortgage 5 years ago and again this year for my remortgage. I would recommend to anyone I find the brokers helpful, honest and trustworthy. Thank you so much!

Company replied

Rated 5 out of 5 stars

Being first time home owners, Neil was always there for us, patiently to explain the process, share all information in transparent manner, provide pros and cons and really advice and hand hold us th... See more

Company replied

Rated 5 out of 5 stars

Our road to purchase our first house has been very rocky and without the help and support from Mark and the team we would never have made it. Mark’s experience, attitude and persistence helped us thr... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Home Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

De Havilland have a wealth of experience in arranging mortgages for all types of client, and have specialists on board to help with residential, buy to let, shared ownership and commercial mortgages


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Excellent customer service & communication thoughout

Excellent customer service from start to finish. Was kept in the loop with all developments as our remortgage progressed and everything was completed without hassle and on time as promised. Would highly recommend to everyone and to friends and family alike.

January 19, 2022
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Thank you for taking the time to leave a review Sam, and i am so pleased that he service that Neil Moakes and our whole team provided you with met your expectations.

Rated 5 out of 5 stars

Wonderful experience for a first time buyer

I worked with Neil Moakes on buying my first flat. From beginning to end, Neil's communication was constant, clear (especially with the complex processes that were hard to understand) and unbiased, which is what you are looking for when trying to make the best decisions for your property.

Since working with him, I have recommended many friends who have all had the same glowing reviews of Neil and the de Havilland Group. I will continue to recommend them, and will be doing my remortgage with Neil when the time comes too.

January 17, 2022
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave a review and it's refreshing to hear how pleased you are with the service that Neil has given you and your friends.

Rated 5 out of 5 stars

Very professional and easy to…

Very professional and easy to understand the choices.
Given good advice,thank to their support.
Kind regards
Cristian Rosu &
Joannabel Salonga

January 7, 2022
Unprompted review
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Reply from de Havilland Group Ltd

Hi Cristian and Joannabel, thank you for taking the time to leave a review and I am glad that Mark and the team were able to do such a good job for you.

Rated 5 out of 5 stars

Excellent support

Perfect service and great support !!

January 5, 2022
Unprompted review
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Reply from de Havilland Group Ltd

I am glad that you found our service to be of such a benefit, and thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Neil Moakes from de Haviland arranged…

Neil Moakes from de Haviland arranged my mortgage 2 years ago and recently my remortgage and I have to say he made the process as painless and straight forward as it could be. Nothing was too much trouble. Neil and his colleague Gosia were on hand to answer questions and keep on top of the mortgage process. I will definitely go back to Neil again for my next mortgage and wouldn’t hesitate in recommending him to anyone looking for expert advice.

December 13, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Hello Kim, thank you for taking the time to leave a review. I am so pleased that Neil and Gosia met your expectations. It s always our goal at De Havilland to offer the best service that we can and it is pleasing when we receive such positive feedback.

Rated 5 out of 5 stars

Wonderful set of team

Wonderful set of team! Delivered excellent service and very good in responding when needed.
Mark Howell have been an amazing person every since my first ever property purchase and has always been there to ensure I have the right mortgage package whenever I reached out.

December 8, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave such a nice review. I'm so pleased that Mark and the team were able to help you and that you are happy with the service that we provided for you, and look forward to helping you again in the future.

Rated 5 out of 5 stars

Fast and clear communication all throughout the process..

Fast response from initial request for a quote, all the way to mortgage completion. Clear, helpful communication all throughout.

December 7, 2021
Unprompted review
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Reply from de Havilland Group Ltd

I'm glad that we were able to help you and that you that your adviser Neil and Gosia in the administration team gave such good service. We look forward to helping you again in the future and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Expert advice

Great service. Excellent and expert advice. Would highly recommend and will be using again in the future.

December 6, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Hello David, thank you for taking time to leave a review and its great to hear that Tom was able to give you such a good service. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Neil is very efficient and helpful

Neil is very efficient and helpful. Made whole process very easy. Really pleased with the service.

December 2, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Hello Jane, thank you for taking the time to leave a review, and I'm pleased to hear that Neil was so helpful.

Rated 5 out of 5 stars

Great service

I was really happy with the service I received here. My mortgage was arranged quickly and smoothly, with minimal fuss. This was hugely appreciated as someone who is very busy and in need of an efficient service. E-mails were always promptly replied to and I felt sufficiently kept in the loop without having to chase anyone. Would definitely recommend!

November 22, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Hi Victoria, I'm so pleased that Neil and De Havilland met your expectations, and thank you for taking the time to leave this review.

Rated 5 out of 5 stars

5 star recommendation for Tom & Andzelika at de Havilland

Have worked with Tom & Andzelika at de Havilland Group Ltd on 2x property purchases now and they have been fantastic. We had an issue with the bank and a system error and they both quickly resolved the issue within a matter of hours. Would not hesitate in recommending.

November 21, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Hello Jamie, I'm so glad that Tom and Andzelika have been able to help you, and thank you so much for your review.

Rated 5 out of 5 stars

Highly recommended

Could not recommend de Havilland more - personal and attentive. Has helped me for several years with my mortgage as well as other logistics related to my property.

November 19, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Thank you for taking the time to leave us a review Tamsin and I'm glad that over the years Neil Moakes and De Havilland have been able to help you.

Rated 5 out of 5 stars

Great service

Great attentive service. Really helped me find the mortgage products I needed for my situation.

November 5, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking the time to leave your review Sheldon, its great to hear that we were able to help you.

Rated 5 out of 5 stars

Professional service! Would recommend definitely!

Dealing with Neil has been absolute pleasure from the very start of submitting enquiry. Very professional service, clear explanation of all steps we needed. Andzelika has also been great in assisting with all questions we had. Overall very quick turnaround with no delays in answering emails. Would recommend this company.

October 22, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Thank you for taking time to leave this review Jana. I'm so glad that we have met your expectations.

Rated 5 out of 5 stars

Thank you! :)

Thank you to de Havilland and Neil Moakes for brokering my original mortgage for me and upgrading my deal for another 3 years! Neil got me a great rate for longer than I thought possible and is always a joy to communicate with.

October 21, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Hi Laura, thank you for taking the time to leave this review. We're so glad that we were able to help you to buy your home and to find you a new mortgage this time.

Rated 5 out of 5 stars

Highly recommended …

Very cooperative and focused throughout completion of my house contract.
They have given me thier valuable guidance
and advise as well in buying property. Highly recomended.

October 19, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Thank you for taking time to share your experience, it's great to hear that you are happy with our service.

Rated 5 out of 5 stars

Neil Moakes is always kind

Neil Moakes is always kind, friendly and very helpful. He goes beyond and made sure that I knew exactly what to expect and clears up any jargon I don't understand.

October 13, 2021
Unprompted review
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Reply from de Havilland Group Ltd

Thank you do much for taking the time to leave a review, it's good to hear that Neil has been able to help you with the mortgage process.

Rated 5 out of 5 stars

Neil Moakes is one of the best i have…

Neil Moakes is one of the best i have ever dealt with tells you exactly what can and cannot be done and will help you through all the way, recommend him always.

October 11, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

It's great to hear that you are happy with the service that Neil gives, and tank you for sharing your views.

Rated 5 out of 5 stars

A weight has been lifted

Buying a new home can be such an intimidating process. However speaking with Sarah Jane, gave me peace of mind. I was given valuable advise and she was really friendly and helpful. I feel a sense of relief, as I now have a professional alongside me, to help navigate the buying process. I am so glad I called de Havilland Group.

October 5, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

Thank you for your comments Amanda, I'm glad that we were able to help.

Rated 5 out of 5 stars

Mark Howell at De Havilland

Mark Howell at De Havilland offers a first class service. I wouldn't hesitate to reccomend. Thanks for all your hard work Mark.

October 4, 2021
Unprompted review
de Havilland Group Ltd logo

Reply from de Havilland Group Ltd

H Joni, Very kind of you to take time to say thank you to Mark for all his hard work.

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