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DeLaChat Reviews 2,160

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi Bob,

It’s great to hear you’re enjoying the chats and connecting with others, that’s what we aim for.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Good ladies so far...

March 22, 2026
DeLaChat logo

Reply from DeLaChat

Hi Mick,

Glad you’re having a pleasant experience and things are working smoothly for you.

Best regards,
Sofia from DeLaChat

Rated 4 out of 5 stars

Good Service!

Hi,
Your people did a great job. Very professional.
Many thanks.

March 21, 2026
DeLaChat logo

Reply from DeLaChat

Hi Steve,

Great to know you’re finding the experience worthwhile and engaging.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

I wish there was a way to filter my…

I wish there was a way to filter my inbox or my feed for certain keywords. There are a few things that are total dealbreakers for me, and it would save everyone a lot of time if I could just hide profiles that mentioned them. Right now I have to read through every single bio just to find out we're not a match anyway.

March 2, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Phil,

Thanks for sharing this, it's a useful suggestion. We're always working on ways to improve the platform experience, and feedback like yours helps shape future updates. We'll make sure this gets passed along to our product team. In the meantime, if you have any questions or need help navigating the current search and filter options, feel free to reach out at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

People are confident in what they are…

People are confident in what they are saying and very educated

March 21, 2026
DeLaChat logo

Reply from DeLaChat

Hi Benten,

It’s great to hear the platform is bringing you something positive so far.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The consistency

The consistency

March 20, 2026
DeLaChat logo

Reply from DeLaChat

Hi Rea,

Happy to know the platform is working well for you!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

it’s a little annoying that i can’t…

it’s a little annoying that i can’t just pin my best conversations to the top.

March 12, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Marc,

We appreciate you pointing this out, features like organizing conversations can make a big difference in daily use. Our team is continuously working on improvements, and input like yours helps guide future updates.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

To respect

I don't know

March 20, 2026
DeLaChat logo

Reply from DeLaChat

Hi Zee,

Glad things are feeling easy and enjoyable for you so far!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

I've met some really interesting people…

I've met some really interesting people here so far, but I find I have to be extremely picky about who I actually start a conversation with. I'd love to just say hi to everyone who catches my eye,but I have to save my interactions for the people I'm 100% sure about

March 1, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Scott,

Thanks for sharing your experience. It’s great to hear you’ve come across interesting people. Our platform gives users the flexibility to choose how they interact, so it’s completely up to you how you manage your conversations and connections. Taking your time to decide who to engage with is absolutely okay, and part of shaping your own experience here.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi Ryan,

Our platform operates with clear rules and policies, and many profiles go through verification processes in line with our Terms of Service. If something in your experience raised concerns, please contact us at support@delachat.help so we can review your case and assist you further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Thankvery much for give free credit to…

Thankvery much for give free credit to chat.im scared to add bank details for continuing my chat.

March 19, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

It’s great to hear you’re enjoying the chat experience. If you have any questions or concerns about payments or account details, feel free to reach out to support@delachat.help, our team will be happy to help.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Some profiles look complete

Some profiles look complete, others feel half-baked. No way to filter based on effort so you waste time guessing.

March 17, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

We’re always working on improving the browsing experience, and feedback like this helps highlight where additional tools or filters could be useful. If you have ideas on what would make profile selection easier for you, feel free to share them with us at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

To our company tho improve whe must be…

To our company tho improve whe must be honest

March 18, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

It’s not entirely clear what specific changes you’re referring to, but we’d be glad to understand your perspective better. If you’re open to sharing more details, please contact us at support@delachat.help, our team will be happy to take a closer look.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

You will never know unless you give it a chance to go on a date and have an experience with a great Person

Met a very nice sweet Woman Named Sara Maybe we go on a date or we’ll see where it goes. Pleasure talking to her very nice and polite and I really do like her. Very good experience with the site.

March 18, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying it and making the most of your time here!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

You have Genuinely

You have Genuinely, Beautiful and very highly intelligent Honestly, you are a Site that I would recommend to anyone who would like to chat with international Nice kind, and very Attractive women I highly recommend !

March 11, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi,

Glad to know things are going well for you and that you’re having a good experience so far.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

I am a retired Navy veteran on a small…

I am a retired Navy veteran on a small State pension. I do not have 100's of dollars to playfully spend just to get someone's contact info!

March 17, 2026
DeLaChat logo

Reply from DeLaChat

Hi Charles,

It’s not entirely clear how we can best assist based on your comment, but you’re free to connect and interact with other users on the platform in a way that suits you. If you need any help or would like to clarify something, feel free to contact us at support@delachat.help — our team will be happy to assist.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

I'm not trying to lie to anyone but I'd…

I'm not trying to lie to anyone but I'd prefer to keep my age off my public profile until I actually start talking to someone. The site forces you to display it right at the top and there's no toggle to hide it. I think it makes people jump to conclusions before they even read my bio, which is kind of a bummer 👎

March 1, 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Devon,

Thanks, we’ll pass your feedback along to the team as we continue improving the platform. If you have any additional suggestions, feel free to share them at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The beginning is always a test

The beginning is always a test. Imagine, holding, feelings ,accepting not perfect, being filled
Brings motivation

March 17, 2026
DeLaChat logo

Reply from DeLaChat

Hi John,

Nice to hear you’re enjoying your time here and exploring what the platform has to offer.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Would it be possible if I can do some…

Would it be possible if I can do some kind of task I really like it here but maybe it's not for me.

March 17, 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Glad to know things are going well for you!

Best regards,
Sofia from DeLaChat

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