delicaten.com Reviews 71

This company is a fraud! Should be 0 stars. Just a phishing site. I reported to my credit card co 30 mins after I ordered an item when the text they sent me was fraudulent. The company said my item had already shipped - LIE!!!
Credit card company has started an investigation.

I ordered 4 bunches of flowers to fill “big” pots. What I received was 4 small bunches that says desk decoration. The order was for $29.59 but they charges my credit card $36.99. After many complaints they finally gave me a credit. DO NOT ORDER FROM THEM!

I purchased 2 "bunches" of fake flowers. When they arrived they are so small. They will not fill a plant bucket! still fighting with them to get a refund! Do not order from them.

Just know you’re getting garbage from China. If you try to return (at your expense) they will jerk you around and never give you the return address. I was told to try to sell the product to a friend instead of returning it. I finally gave up after arguing for days and disputed the charge with my credit card company.

Horrible overpriced product. I got $3 worth of artificial flowers for $35. The claim each bunch will fill a pot....just not the pot they showed. HORRIBLE company. Offered to refund $4.....what a joke. Do not buy from them....you will be very disappointed....

Worst thing I have ever bought. Cost so much. The car mug holder are nothing but junk, they do not come with the sponge pieces to make them fit. Also they do not hold the large cups like advertised, my cup fell out. It took almost three months to get the item.

Wish I would gave read these reviews before ordering. The wooden hug hearts are terrible. The quality of the wood, craftsmanship and painting are sub standard quality. Picture in ad is very misleading. Do not buy!!!!

I ordered 3 "handmade" wooden hearts. $15 each = $45 total. They were crudely painted with an airbrush, probably automated. I had planned to use them as gifts, but they were so poorly done that I would have been embarrassed to give them to anyone. I requested a refund. Customer "Service" asked me for photos, which I provided. Then they replied saying they were sorry that I was dissatisfied with my purchase and they would tell their production people about the poor quality. They did not reply to my question about how to get a refund. We exchanged two more emails where I asked to return the items for a refund and they replied with profuse apologies, but ignored my request for a refund. DO NOT BUY FROM THIS COMPANY!!! SCAM

BUYER BEWARE! $64 U.S. dollars down the drain! Car cup holders that won't fit in the car and won't hold U.S. size travel mugs, cans, or water bottles! Offered a $3 refund. Not allowed to return to Chicago, Illinois where they shipped from. Told they'd need to be shipped back to China. No surprise, in retrospect. Purchased IN November, didn't ship (from Chicago) until the end of December, Arrived at the end of January. Total junk!

I would give them a zero rating too if I could. After finally receiving the items, they weren’t at all what I needed so I inquired about a refund and returning them. After jumping through so many hoops, wasting my time, they off me $3 to keep when I spent over $60! Or I’d have to pay shipping to return to China. It’s a scam!!!

If I could give zero stars I would. I ordered what I thought would be a nice Christmas gift from this company - that I found on Facebook. It arrived not only damaged, but the label on it was completely crooked (so that wasn't just a shipping issue - they sent me garbage). My total cost was $34.98, and I requested a refund of my money - they gave me a huge run around and eventually offered me a TWO DOLLAR refund. After a quick google search (after my purchase, which was my bad), I realized this company is a complete fraud. BEWARE!

This company is a scam. I placed an order like an idiot without reading reviews. The amount I was charged was significantly more than the price quoted on the order form. I can't get a response from the company other than an automated email with a link to shop more on their site. Any other links in the email take me to their FAQ page, not customer support. I've reported this to my credit card company, but they told me I'd have to give the vendor 10 days to make good on the sale, refund or send the product. They did note on my account an issue so we will see what Delicaten does. I've sent three emails using their contact us link and replying to the automated responses from them. The automated response email they sent does receive emails at the email address because they reply back to me so it isn't a No Reply email address. My Warning to anyone ordering from this company, Don't do it!

I ordered the blessings jar from them and never received it. They shipped it to an unknown address and the postal service RETURNED TO SENDER. They offered to send me a new package if I paid for shipping. Since they couldn’t get it to me the first time, I simply asked for a refund instead. They refused. POOR CUSTOMER SERVICE. DO NOT RECOMMEND.

Terrible customer service the product I brought was also tiny !!!! Nothing like the photo and not worth the money this store does not care about the customers just about making fraudulent money

Fraudulent company and website. Do NOT purchase from them, it's a complete scam!

I would give 0 stars if I could. This company is a complete SHAM. I have reported them to the FTC, and I am sick that they are getting away with it. I wish we could all get together to stop this “company” from hurting others. Shame on them. Ordered the Bible verses in a jar, like other people did (read below for more bad reviews), and it was sent to me with the same verse printed over and over again. Cheap, plastic jar about the size of my palm. I am so glad I ordered only 1, as I was close to buying more for Christmas gifts. No refund was given after countless attempts. Please, spread the word about this scam!

Be aware of this company! It is a total scam. I spent $200 on what I thought were mason jars full of Bible verses. Instead, they are little plastic bottles that are about 4 inches high with the labels improperly spaced and crooked. Everything is misspelled including the names of the Books of the Bible. For example “Janes” instead of James. I tried to do a review on their site and of course it didn’t take it. I feel like I have totally been duped!

My experience is exactly the same as this review.

"I ordered Bible verses that I was planning on giving as gifts for Christmas. Similar to others the quality was so poor that they are unusable. They contained misspellings and grammar and punctuation errors. The customer service is a joke. They offered me $3, which doesn’t cover the shipping cost. Customer service won’t send me the return instructions."

DO NOT PURCHASE FROM DELICATEN.COM. They are not legitimate. My order was over $100 and they offered me $3.

I ordered Bible verses that I was planning on giving as gifts for Christmas. Similar to others the quality was so poor that they are unusable. They contained misspellings and grammar and punctuation errors. The customer service is a joke. They offered me $3, which doesn’t cover the shipping cost. Customer service won’t send me the return instructions. Buyer beware!!! Quick update. I tried disputing it through PayPal. They finally provide with a return address in China. However, the time line to return the item was too short to get my money returned. This company is such a scam!!

I ordered 3 of the Bible verses gifts. Supposed to be 30 days of verses. Total scam! It’s the same 6 verses over and over again. Typos everywhere. When I requested a refund because it’s not as advertised, I was told nope. Total rip off. Do not order from this place!!!!