Delicious Ideas Food Group Reviews 52

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I have generally had a positive impression of the company; however, I have been consistently disappointed by product availability. Most of the items I need are either out of stock or still in produc... See more

Rated 5 out of 5 stars

Nina at Delicious Ideas Was very Helpful with choosing GF & non Dairy Products that meet our customers expectations She has Great Knowledge of all the products in the Range Free Samples w... See more

Company replied

Rated 5 out of 5 stars

Whenever I ring up Delicious/Sweet Ideas I am always met with an amazing and friendly and also importantly efficient service. Nina and Becci are just lovely too! We always manage to have a little gig... See more

Company replied

Rated 5 out of 5 stars

Love working with Delicious Ideas Food Group - Ever since I was 21 they have been super helpful, kind and despite all the obstacles thrown at them, especially recently, have kept their heads above wat... See more

Company replied

Company details

  1. Catering Food and Drink Supplier

Written by the company

Delicious Ideas Food Group are a food business located in Peterborough, UK. The company supply's food-service sites around the UK with healthy snacks, confectionery and drinks. They also have a large packing division.


Contact info

3.9

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Delicious Ideas

Nina at Delicious Ideas
Was very Helpful with choosing GF & non Dairy Products that meet our customers expectations
She has Great Knowledge of all the products in the Range

Free Samples went down well with customers

We now order once a week
Some really great Products The Mixed boxes of Flapjacks have been a great addition to our Grab & Go Selection
David@ dine Contract Catering

June 23, 2023
Unprompted review
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Reply from Delicious Ideas Food Group

Hello David,

Thank you so much for this lovely review - we'll pass on your kind words to Nina :)

Kind regards,
DIFG Team

Rated 5 out of 5 stars

Very friendly & knowledgeable staff

Very friendly & knowledgeable staff. Great products, both new & classic

June 23, 2023
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Hi Dan,

Thank you for your review - make sure you keep an eye on our promotions!

Kind regards,
DIFG Team

Rated 5 out of 5 stars

Great communication when things are out…

Great communication when things are out of stock and great products and prices and fast delivery :)

April 12, 2023
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Dear Robert,

Thank you for your honest and positive review. It's a pleasure doing business with you.

Stay delicious :)

Rated 5 out of 5 stars

Keep up the good work!

What can I say? That is the question? Can I say something terrible, bad, definitely not!! Been working with DIFG for numerous of years and I can only say, keep up the good work! The Sales team is always cheery, helpful and give you an estimate time of delivery. That is what you want as a customer! Special mention to Nina, who is my main point of contact and we always have a good conversation and a laugh, which is, in my opinion, very great!! She makes you very valued!!

Once again, keep up the good work and Nina, looking forward to our next order!

With warm regards,

March 22, 2023
Unprompted review
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Reply from Delicious Ideas Food Group

Hey Ronald,

Thank you so much for this positive review! It's a pleasure doing business with you :)

Best regards,
DIFG Team

Rated 5 out of 5 stars

For the best customer service & innovative products, DIFG is the supplier for you!

Delicious Idea's has to be one of the best companies for customer service. Not only are the products great, but the team are unbelievably kind & helpful.

They have their fare share of stocking issues & delays - but in a post covid, post brexit Britain doesn't everyone?

The products are the most unique & interesting out of all of my suppliers, and the DIFG team are exceedingly helpful with any & all queries, & every phone call leaves me with a smile on my face. They truly are catering's best kept secret.

Thank you so much Molly & the rest of the team for the wonderful service you provide & the innovation you allow the Sanctuary Catering Team to offer.

March 20, 2023
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Dear April,

Thank you so much for your review. We're happy to receive such positive feedback - stay delicious!

Sweet regards,
DIFG Team

Rated 2 out of 5 stars

Internet stock levels not accurate

A number of product ordered are out of stock or discontinued.

January 4, 2023
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Reply from Delicious Ideas Food Group

Dear customer,

Thank you for your review - please get in touch with us at 01733 239 003 if you need any help with any order or have any questions.

We would like to apologise for the inconvenience caused. Our website does not have an out-of-stock feature as of yet. It is something we are aware of and working on building it.

We always verify the stock for you before committing to an order, and you will never pay for stock you do not receive. Our team is always at hand to recommend similar products as replacements, should you require that kind of support.

Despite the situation, we hope you will consider doing business with us in the future and maintain open communication, as you have done through this review.

Delicious Ideas Food Group

Rated 5 out of 5 stars

amazing customer service

amazing customer service. Nina Guerriero couldn't of been more helpful in insuring i would get my delivery on time. an any substations were sorted out quickly and efficiently,. oh and the products are amazing as well
martin (islip)

December 15, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Martin - we're happy to hear you're having a positive experience. Thank you for your review!

Rated 5 out of 5 stars

Customer Service Angels

I adore working with Delicious Ideas, and my customers love their products, especially the flapjacks! The team is truly fabulous and a pleasure to do business with, especially Molly and Nina. I run a small team of baristas, who squeal with excitement whenever the delivery boxes land (and we know how important it is to have a team that loves and recommends their products, perfect for a "browser" with the "munchies"). Delicious Ideas offer amazing value and so much product knowledge, I'd recommend them to anyone. I don't have the words to thank them for all they do and how much joy they give us. They are more appreciated than they will ever know.

December 14, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Hi Sarah,

Thank you so much for this incredible review. Suffice to say Nina and Molly are touched by your words. It is a pleasure to do business with you! Happy Holidays!

Rated 5 out of 5 stars

Nina Guerriero is always very friendly…

Nina Guerriero is always very friendly and really helpful whenever I phone to place an order. She really brightens up your day, just like talking with a friend :)

October 12, 2022
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thank you very much for this positive review! We hope your customers enjoy the goodies :)

Rated 5 out of 5 stars

Every time I call I speak to very…

Every time I call I speak to very friendly and extremely helpful customer service team. They are always very knowledgeable and go out of their way to help me. It is very appreciated!

July 18, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Thank you for the review :)

Rated 5 out of 5 stars

Amazing Customer Service!

Amazing Customer Service!! Go above & beyond to assist the customer. Would highly recommend. If you are lucky you will get to speak to Nina. Who is a credit to the company.

Thank you Nina for all your help!!

May 17, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Thanks Jackie :)

Rated 5 out of 5 stars

Great people, great company

We have worked with Delicious Ideas for almost 3 years and they have been a joy to work with throughout. Even through the pandemic when times were tight for all of us they were open honest and collaborative. We are now seeing sales go the right way and that is credit to all the hard work the team of Becci Bex and Emma (and many more!) put in.
They are a friendly bunch too so don't be afraid of going up to Peterborough and having lunch with them all 🥗

May 9, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Cheers Bob!! :)

Rated 5 out of 5 stars

Excellent service with excellent…

Excellent service with excellent items!!!! Me and my customers are very happy with the delicious cakes the quality and the services they provide. Nina is always there when I nedd support and she promote the best cake for my shop. Good job Delicious Ideas!!!!!

March 24, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Thanks Alina :)

Rated 5 out of 5 stars

Delicious/Sweet Ideas are AMAZING!!!

Whenever I ring up Delicious/Sweet Ideas I am always met with an amazing and friendly and also importantly efficient service. Nina and Becci are just lovely too! We always manage to have a little giggle on the phone during placing the orders.
I am informed about new products and promotions regularly and enjoy hearing all about what we can buy. (They have sooo many amazing products and sweets on offer!)

February 28, 2022
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thanks Emma. We appreciate your review and ongoing support :)

Rated 5 out of 5 stars

Amazing service from delicious ideas

Amazing service from delicious ideas, you guys are amazing! I've built a good relationship with a couple of them especially Becky the accounts manager and the amazing Nina :) love a good chinwag with Nina haha but honestly thankyou for all you guys do your all brilliant

February 17, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Thanks ever so much for your review and ongoing support Gary

Rated 5 out of 5 stars

First rate service from Delicious Ideas…

First rate service from Delicious Ideas again, Nina provided a fantastic personal service in helping organise an order. Great products from a great company

February 9, 2022
Unprompted review
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Reply from Delicious Ideas Food Group

Thanks Shane :)

Rated 5 out of 5 stars

Delicious ideas Peterborough

Delicious ideas Peterborough . has so many wonderful products , when I place my order for vending , I get so much help from a lady called Nina , she explains what the products are what’s in them , tells me all about promotions and new products , even helps me to remember what I normally order so I don’t run out or I forget to order , Nina is an asset to the company , a very good sales lady , it’s a pleasure speaking to Nina ,

February 4, 2022
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thanks for the review and your ongoing support

Rated 5 out of 5 stars

Since I began working with Delicious…

Since I began working with Delicious Ideas, I've gotten to know their high-quality products as well as their excellent customer service. Whenever I have encountered a problem, they have always been as quick and efficient as possible to assist me.
They are always a pleasure to work with..

February 4, 2022
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thanks for this review and your ongoing support Andy :)

Rated 5 out of 5 stars

A fabulous company

A fabulous company, been with them for about 3 years now and as with any business there’s been a few mix ups but they always sorted out any problems I have without any problems, even when the mistakes are mine
The staff are extremely helpful and knowledgable especially Shelley & Julie, who are the 2 people I speak to most.
I’d also like to say that throughout the Covid outbreak with lockdowns and restrictions they all worked incredibly hard to keep things going under extremely difficult circumstances, so I’d also like to say a big thanks to Jonathan, Mark and all the other staff for all their efforts

January 31, 2022
Unprompted review
Delicious Ideas Food Group logo

Reply from Delicious Ideas Food Group

Thanks for this review David, it means an awful lot to us. We also appreciate your ongoing support :)

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