I would strongly advise against…
I would strongly advise against ordering from this company.
I purchased hair extensions and had them professionally installed by a hairdresser at a significant additional cost. After only three weeks, the hair became extremely tangled, dry, and started breaking badly despite using only extension-safe shampoo and conditioner and following all recommended care instructions.
When I contacted customer service, I was told that no solution or replacement could be considered until all of the extensions were removed and returned for inspection. This means I would first have to pay hundreds of euros more to have the extensions professionally removed, with no guarantee of any compensation afterwards.
As a customer, this is extremely disappointing. I have already spent a large amount of money on the hair itself, the installation, and now potentially the removal as well. The quality of the hair was far below what I expected, and the handling of the complaint has left me feeling unsupported.
Overall, this has been a very expensive and frustrating experience, and I will not be purchasing from this company again.
Would not recommend.








